The way most professionals get IT help today hasn’t meaningfully changed since the 1980’s: They email or call their IT managed Service Provider (MSP) to enter a support ticket 🎟️ and... wait. Tickets are high-friction, multi-touch and expensive transactions - both for the company and for the MSP supporting them. No one is happy with the ticket experience 👎 The good news? Now there is a different way: Thread Thread is the world's first Service Experience Platform. Thread seamlessly connects MSPs and their clients in the apps they use every day. This shared digital context enables service magic: 1. Meticulously-crafted experiences; 2. That meet people where they work; 3. with AI-powered automation. And it feels like magic ✨ Learn more at https://getthread.com