ThousandEyes has been the best carrier move I have made. The technology is exciting, and fills a huge gap in the market. The day-to-day work is enjoyable and fulfilling. The entire team is amazing, and my immediate team is a collection of intelligent and fun individuals that make going to work everyday a pleasant and fun experience. I really cannot say enough about how positive my experience has been. Review collected by and hosted on G2.com.

There really are not any cons I can think of. ThousandEyes as a whole has met my needs as an employee. Review collected by and hosted on G2.com.

TL;DR: Ease of use, nice webUI, very good performance, reporting and integration features

Very easy to set up, webUI is clear to understand without even reaching to help or support. Help docs are also clear and easy to read. Very good blogs introducing the use cases (and giving new ideas how to use this piece in your environment).

Reporting section is very good and highly customizeable. I also like possibility to just use the data via API and create my own stats and reports.

Best ever path visualization (hop-by hop multipoint tracaroute-like visualization of paths taken), great BGP peering overview, very good DNS visibility and health analysis, and many more...

Very good integration features help building very good alerting solutions. Review collected by and hosted on G2.com.

The two things I don't quite like, however understand why that is so, is the auto-scaling of all the plots that does not concern bottom to be zero and BGP routing analysis interval that is fixed to 15 minutes Review collected by and hosted on G2.com.

Ability to monitor from almost any place on the globe.

Ability to setup your own internal monitor which you can use to monitor internal services like DNS, packet loss & even throughput.

And kudos to their great support who are very responsive. The ability to chat with them is great as well. Review collected by and hosted on G2.com.

Cost is sometimes on the expensive side especially when you want to start monitoring from multiple places, the units go up very quickly.

The documentation can be improved. However, its not a show stopper since their excellent support address most of your problems right away. Review collected by and hosted on G2.com.

Wide range of monitoring areas covered. Modern technology trends followed. End user experience monitoring. Review collected by and hosted on G2.com.

Not so easy for newcomers to get around. Review collected by and hosted on G2.com.

The connection path from source to target. Review collected by and hosted on G2.com.

I don't have anything to dislike about this product. Review collected by and hosted on G2.com.

The ease in setting up an enterprise agent anywhere in my environment, and granularity in the data you receive from a test. Review collected by and hosted on G2.com.

I would like to see more info windows available for all the different options you can pick from when creating things like tests, creating reports, and setting up dashboards. Review collected by and hosted on G2.com.

ThousandEyes provided my company with a solution that could report on external health as well as first mile and last mile performance. Review collected by and hosted on G2.com.

Cost but it's worth it, the startup can be a bit difficult. Review collected by and hosted on G2.com.

Wide coverage of cloud agents all over the world (including China!). Review collected by and hosted on G2.com.

It would be great if the UI would be a bit more helpful in discovering configuration problems. Review collected by and hosted on G2.com.

Ease of troubleshooting. • Direct and deduced metrics and network path visualizations based on information obtained point of view of end-user. Alerting based on single or multiple conditions from single or multiple agents from my company or multiple other companies (for flows to a common internet SaaS). Review collected by and hosted on G2.com.

Limited number of endpoint agents. Does not provide: path visualization using internal names for links and routers; Visibility to devices in the path which do not have an IP (layer 3) instance along the path, typically switches; Specific device failure identification, i.e., the router’s CPU is over-utilized, the NIC’s link rate is misconfigured. Review collected by and hosted on G2.com.

The number of agents available to test from different locations Review collected by and hosted on G2.com.

documentation that clearly explains features Review collected by and hosted on G2.com.