- Recording tool is simple and convenient to use

- You can schedule when your tests should be run (ex: every hour)

- You can use different agents to simulate the location of your Transaction tests

- Alerts can be sent using both email & slack

- Chat with support is helpful Review collected by and hosted on G2.com.

- Limit to only three screenshots for Transaction test types

- Limit to 180 seconds for Transaction test types

- Headless running of Transaction test types (as opposed to using the Recorder locally, you can see the browser and what's happening during execution) Review collected by and hosted on G2.com.

Cloud Visibility that gives brief insight Review collected by and hosted on G2.com.

Configuring tests which has too many options Review collected by and hosted on G2.com.

NAS Features and ease of integration with cloud services Review collected by and hosted on G2.com.

There is a learning curve required to understand full potential of the product. Review collected by and hosted on G2.com.

- Seamless Deployment of tests to monitor the uptime and network latency of application endpoints.

- Support of synthetic web transaction-based monitoring

- Multi-Agent configuration setup Review collected by and hosted on G2.com.

- UI UX Experience Layer needs to be improved

- Stability in the performance of agents needs to be attended to because I have observed crashing issues.

- Advanced Networking Protocols monitoring can be added as an feature in future to enable more holistic monitoring. Review collected by and hosted on G2.com.

Thousandeyes is a good product for any external monitoring needed. It has help us in many different situations for website issues/dns issues. Also it can be used for internal monitoring with enterprise agents. Review collected by and hosted on G2.com.

The only downside I have is with the kubernetes dockers agent monitoring. The agents don't see to stay up and when you reboot the agent gets recreated causing agent to agent test problems. Review collected by and hosted on G2.com.

The most helpful feature of ThousandEyes is the ability to locate failures in any part of the network side when applications fail. No matter if it's outside of the company's administrative control, it helps pinpoint where the issue is, so we can engage appropriate teams as needed (App support, Internet Providers, etc). Review collected by and hosted on G2.com.

I would like more support of network enterprise agents for other vendors, (F5 loadbalancers) and also support for Catalyst 9600 products. Review collected by and hosted on G2.com.

I like that as a business I can pinpoint where outage occurs and investigate immediately. Additionally, having the ability to use metrics to view our endpoints is extremely useful. Review collected by and hosted on G2.com.

Maybe it's our organization but whenever we try to change account groups, it's beyond laggy. Its nearly impossible to navigate the drip down menu of account groups because it seems to query all the data as it loads up the front end of the account group name Review collected by and hosted on G2.com.

The ability to see uptime reporting across multiple clients and multiple client sites in real-time in a clear, concise dashboard. This product truly is the right tool for our needs and will continue to use it. Review collected by and hosted on G2.com.

Thousandeyes could benefit from communicating new features and product updates to clients in a more accessible way. There have been times I stumble across new features that I would have been using earlier had I been aware. Review collected by and hosted on G2.com.

I have been using ThousandEyes for some time now and love its interface. Monitoring targets and checking the connections for critical or major alerts is easy and efficient. Review collected by and hosted on G2.com.

It still requires a lot of tasks to be simplified. If a new user is started working on ThousandEyes, it takes him a lot of time to familiarise with alerts and monitoring through it. Review collected by and hosted on G2.com.

You can see global outages, where you can find area where the ISP's are having issue on time. Thousand Eyes is helpful especially if you're company has DIA circuit where they can anticipate issues and route their traffic accordingly. Review collected by and hosted on G2.com.

Need familiarization of the basic navigation of the tools. It may take some time for a starter to fully understand the use of this monitoring tools. Review collected by and hosted on G2.com.