--- title: ThousandEyes Reviews meta\_title: 'ThousandEyes Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 80 reviews by the users' company size, role or industry to find out how ThousandEyes works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 80 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Monitoring url: https://www.g2.com/categories/monitoring --- ## Top-Rated Alternatives [ ![Dynatrace](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dynatrace") Dynatrace 4.5/5(1,366) ](https://www.g2.com/products/dynatrace/reviews) [ ![Datadog](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Datadog") Datadog 4.4/5(726) ](https://www.g2.com/products/datadog/reviews) [ ![Catchpoint](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Catchpoint") Catchpoint 4.5/5(112) ](https://www.g2.com/products/catchpoint/reviews) [ View All Alternatives ](https://www.g2.com/products/thousandeyes/competitors/alternatives) # ThousandEyes Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by ThousandEyes but has limited features. Are you part of the ThousandEyes team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Cisco ThousandEyes empowers organizations to assure every digital experience across every network, everywhere, every time. With built-in AI and powerful ecosystem integrations, ThousandEyes enables IT teams to proactively detect, diagnose, and resolve issues before they impact end-user experiences. ThousandEyes is deeply integrated across Cisco's entire technology portfolio and beyond, enabling customers to deploy at scale while delivering assurance across Cisco's industry-leading Networking, Security, Collaboration, and Observability solutions. * * * Seller [Cisco](https://www.g2.com/sellers/cisco) Discussions [ThousandEyes Community](https://www.g2.com/products/thousandeyes/discuss) Languages Supported English Solution Type All-in-One Overview by Kate Speights Show More ## Typical Contract Price Pricing provided by BetterCloud and others. $$k - $$k Per Year [Log in to unlock pricing](/auth/linkedin?return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fthousandeyes%2Freviews) ## User Insights Average based on 80 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Year [Log in to unlock pricing and user insights](/login) ## ThousandEyes Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ServiceNow IT Operations Management ](https://www.g2.com/products/servicenow-it-operations-management/reviews) Show More ![Verified User in Alternative Dispute Resolution](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Alternative Dispute Resolution") AA Verified User in Alternative Dispute Resolution Enterprise (\> 1000 emp.) 4/5/2019 "wonderful" 4.5/5 What do you like best about ThousandEyes? ThousandEyes has been the best carrier move I have made. The technology is exciting, and fills a huge gap in the market. The day-to-day work is enjoyable and fulfilling. The entire team is amazing, and my immediate team is a collection of intelligent and fun individuals that make going to work everyday a pleasant and fun experience. I really cannot say enough about how positive my experience has been. Review collected by and hosted on G2.com. What do you dislike about ThousandEyes? There really are not any cons I can think of. ThousandEyes as a whole has met my needs as an employee. Review collected by and hosted on G2.com. Recommendations to others considering ThousandEyes: If you work for ThousandEyes you have an amazing opportunity to contribute to something big. Keep up the good work. We are all working to accomplish the same goal, and fully support the vision Review collected by and hosted on G2.com. What problems is ThousandEyes solving and how is that benefiting you? From a business perspective, the management team has a clear vision as to where they want to go and they are making progress in that direction. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Paul (Pawel) S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul (Pawel) S.") PS Paul (Pawel) S. Internet Performance Engineer Financial Services Enterprise (\> 1000 emp.) 10/15/2018 "Quality of Experience monitoring no.1 " 5/5 What do you like best about ThousandEyes? TL;DR: Ease of use, nice webUI, very good performance, reporting and integration features Very easy to set up, webUI is clear to understand without even reaching to help or support. Help docs are also clear and easy to read. Very good blogs introducing the use cases (and giving new ideas how to use this piece in your environment). Reporting section is very good and highly customizeable. I also like possibility to just use the data via API and create my own stats and reports. Best ever path visualization (hop-by hop multipoint tracaroute-like visualization of paths taken), great BGP peering overview, very good DNS visibility and health analysis, and many more... Very good integration features help building very good alerting solutions. Review collected by and hosted on G2.com. What do you dislike about ThousandEyes? The two things I don't quite like, however understand why that is so, is the auto-scaling of all the plots that does not concern bottom to be zero and BGP routing analysis interval that is fixed to 15 minutes Review collected by and hosted on G2.com. Recommendations to others considering ThousandEyes: Highly recommended. Please visit their website and learn more. It really benefits global business with high customer requirements. Review collected by and hosted on G2.com. What problems is ThousandEyes solving and how is that benefiting you? Awesome Internet delivered products visibility from diferent regions of the Internet, helping to fill out black hole of Internet in regards to any incidents or performance issues + internal infrastructure monitoring with Enterprise Agents + cloud monitoring Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") AC Verified User in Computer & Network Security Enterprise (\> 1000 emp.) 12/14/2018 "One of the most external monitoring tools out there" 5/5 What do you like best about ThousandEyes? Ability to monitor from almost any place on the globe. Ability to setup your own internal monitor which you can use to monitor internal services like DNS, packet loss & even throughput. And kudos to their great support who are very responsive. The ability to chat with them is great as well. Review collected by and hosted on G2.com. What do you dislike about ThousandEyes? Cost is sometimes on the expensive side especially when you want to start monitoring from multiple places, the units go up very quickly. The documentation can be improved. However, its not a show stopper since their excellent support address most of your problems right away. Review collected by and hosted on G2.com. Recommendations to others considering ThousandEyes: Make sure you purchase some Enterprise Agents (Internal Agents) so you can monitor your organization internally. The internal agents provide many options including DNS, TCP and packet loss monitoring. Review collected by and hosted on G2.com. What problems is ThousandEyes solving and how is that benefiting you? We have been monitoring our BGP infrastructure very extensively. BGP monitoring provides the best visibility for us and help us to identify & troubleshoot complex problems which are outside of our administrative domain and we had 0 visibility in there. The other valuable thing is their Enterprise agents which have saves our life many times by identifying dns or link issues. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Zlatko A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zlatko A.") ZA Zlatko A. Skype for Business/Lync SME, Windows Server SME, AudioCodes SME Information Technology and Services Enterprise (\> 1000 emp.) 4/4/2019 "Up to date with tech trends" 5/5 What do you like best about ThousandEyes? Wide range of monitoring areas covered. Modern technology trends followed. End user experience monitoring. Review collected by and hosted on G2.com. What do you dislike about ThousandEyes? Not so easy for newcomers to get around. Review collected by and hosted on G2.com. What problems is ThousandEyes solving and how is that benefiting you? Interoperability with our ticketing system. Monitoring all the different CIs that we need. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Peter J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peter J.") PJ Peter J. Technical Application Specialist - Enterprise Data Delivery Financial Services Enterprise (\> 1000 emp.) 4/16/2019 "Monitoring FTP bandwidth from multiple geo-locations" 5/5 What do you like best about ThousandEyes? The connection path from source to target. Review collected by and hosted on G2.com. What do you dislike about ThousandEyes? I don't have anything to dislike about this product. Review collected by and hosted on G2.com. What problems is ThousandEyes solving and how is that benefiting you? FTP status from multiple location. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Joe B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joe B.") JB Joe B. NetOps Engineer Computer Software Enterprise (\> 1000 emp.) 9/27/2018 "Excellent Tool for Monitoring Global Events" 5/5 What do you like best about ThousandEyes? The ease in setting up an enterprise agent anywhere in my environment, and granularity in the data you receive from a test. Review collected by and hosted on G2.com. What do you dislike about ThousandEyes? I would like to see more info windows available for all the different options you can pick from when creating things like tests, creating reports, and setting up dashboards. Review collected by and hosted on G2.com. What problems is ThousandEyes solving and how is that benefiting you? We are in a hybrid cloud solution right now, and this product gives us network visibility into both the cloud and datacenter when network issues come up and we need it. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") AE Verified User in Education Management Enterprise (\> 1000 emp.) 4/8/2019 "Simply outperforms in every aspect" 4/5 What do you like best about ThousandEyes? ThousandEyes provided my company with a solution that could report on external health as well as first mile and last mile performance. Review collected by and hosted on G2.com. What do you dislike about ThousandEyes? Cost but it's worth it, the startup can be a bit difficult. Review collected by and hosted on G2.com. What problems is ThousandEyes solving and how is that benefiting you? We reduced the impact of performance related outages. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Mechanical or Industrial Engineering](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mechanical or Industrial Engineering") IM Verified User in Mechanical or Industrial Engineering Enterprise (\> 1000 emp.) 3/25/2019 "A truly powerful tool for professionals" 4.5/5 What do you like best about ThousandEyes? Wide coverage of cloud agents all over the world (including China!). Review collected by and hosted on G2.com. What do you dislike about ThousandEyes? It would be great if the UI would be a bit more helpful in discovering configuration problems. Review collected by and hosted on G2.com. What problems is ThousandEyes solving and how is that benefiting you? We are monitoring our web application performance from cloud agents worldwide. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Ricardo Wagner S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ricardo Wagner S.") RS Ricardo Wagner S. Project Manager - PMP Information Technology and Services Enterprise (\> 1000 emp.) 7/5/2018 "Expanded my view of the network - end to end" 5/5 What do you like best about ThousandEyes? Ease of troubleshooting. • Direct and deduced metrics and network path visualizations based on information obtained point of view of end-user. Alerting based on single or multiple conditions from single or multiple agents from my company or multiple other companies (for flows to a common internet SaaS). Review collected by and hosted on G2.com. What do you dislike about ThousandEyes? Limited number of endpoint agents. Does not provide: path visualization using internal names for links and routers; Visibility to devices in the path which do not have an IP (layer 3) instance along the path, typically switches; Specific device failure identification, i.e., the router’s CPU is over-utilized, the NIC’s link rate is misconfigured. Review collected by and hosted on G2.com. What problems is ThousandEyes solving and how is that benefiting you? Various connectivity issues and troubleshooting application alerts. Speed in identifying problems and proactive alerts. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 12/19/2017 "TE Review" 4/5 What do you like best about ThousandEyes? The number of agents available to test from different locations Review collected by and hosted on G2.com. What do you dislike about ThousandEyes? documentation that clearly explains features Review collected by and hosted on G2.com. Recommendations to others considering ThousandEyes: yes Review collected by and hosted on G2.com. What problems is ThousandEyes solving and how is that benefiting you? Application availability. Able to identify the problems well ahead. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 10 months ### Average Discount 27% ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/thousandeyes/pricing) ## How much does ThousandEyes cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 5 purchases. Get Price Estimate ThousandEyes Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_044cfbf6c03d107e5357e29e95fd9136/dynatrace.png "Product Avatar Image") Dynatrace 4.5/5(1,366) [ Compare Now ](https://www.g2.com/compare/dynatrace-vs-thousandeyes) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9e77a3df1e6315329dbb87730ee94475/catchpoint.png "Product Avatar Image") Catchpoint 4.5/5(112) [ Compare Now ](https://www.g2.com/compare/catchpoint-vs-thousandeyes) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_393746d0cdc8904473bde59b5858158e/datadog.png "Product Avatar Image") Datadog 4.4/5(726) [ Compare Now ](https://www.g2.com/compare/datadog-vs-thousandeyes) ##### ##### ThousandEyes Features Management Performance Baseline Data Visualization Path Analysis Functionality Performance Monitoring Alerting Multi-Network Capability Monitoring Usage Monitoring Database Monitoring API Monitoring Administration Activity Monitoring Multi-Cloud Management [ View More Features ](https://www.g2.com/products/thousandeyes/features) ##### Categories on G2 [Network Monitoring](https://www.g2.com/categories/network-monitoring)[Observability Software](https://www.g2.com/categories/observability-software)[Cloud Infrastructure Monitoring](https://www.g2.com/categories/cloud-infrastructure-monitoring) [Network Monitoring](https://www.g2.com/categories/network-monitoring)[Observability Software](https://www.g2.com/categories/observability-software)[Cloud Infrastructure Monitoring](https://www.g2.com/categories/cloud-infrastructure-monitoring)[Digital Experience Monitoring (DEM)](https://www.g2.com/categories/digital-experience-monitoring-dem)[Digital Employee Experience (DEX) Management](https://www.g2.com/categories/digital-employee-experience-dex-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What is the AI writing service best rated by tech startups?](https://www.g2.com/discussions/what-is-the-ai-writing-service-best-rated-by-tech-startups)[What's the top AI sales app for increasing leads](https://www.g2.com/discussions/what-s-the-top-ai-sales-app-for-increasing-leads)[Docusign CLM vs Ironclad for a company scaling from ad hoc contract management to something that actually has workflow and approval tracking?](https://www.g2.com/discussions/which-is-better-for-a-company-scaling-from-ad-hoc-contract-management-to-something-that-actually-has-workflow-and-approval-tracking-docusign-clm-or-ironclad) [digital signage platforms](https://www.g2.com/discussions/digital-signage-platforms-trying-to-make-a-decision)[Is Qualio worth it for automating regulatory updates and compliance documentation tracking, or does a broader QMS cover the same ground for organisations evaluating solutions?](https://www.g2.com/discussions/is-qualio-worth-it-for-automating-regulatory-updates-and-compliance-documentation-tracking-or-does-a-broader-qms-cover-the-same-ground-for-organisations-evaluating-solutions%20)[Pros and Cons Details](https://www.g2.com/products/thousandeyes/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)