--- title: ThousandEyes Reviews meta\_title: 'ThousandEyes Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 80 reviews by the users' company size, role or industry to find out how ThousandEyes works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 80 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Monitoring url: https://www.g2.com/categories/monitoring --- ## Top-Rated Alternatives [ ![Dynatrace](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dynatrace") Dynatrace 4.5/5(1,366) ](https://www.g2.com/products/dynatrace/reviews) [ ![Datadog](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Datadog") Datadog 4.4/5(726) ](https://www.g2.com/products/datadog/reviews) [ ![Catchpoint](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Catchpoint") Catchpoint 4.5/5(112) ](https://www.g2.com/products/catchpoint/reviews) [ View All Alternatives ](https://www.g2.com/products/thousandeyes/competitors/alternatives) # ThousandEyes Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by ThousandEyes but has limited features. Are you part of the ThousandEyes team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Cisco ThousandEyes empowers organizations to assure every digital experience across every network, everywhere, every time. With built-in AI and powerful ecosystem integrations, ThousandEyes enables IT teams to proactively detect, diagnose, and resolve issues before they impact end-user experiences. ThousandEyes is deeply integrated across Cisco's entire technology portfolio and beyond, enabling customers to deploy at scale while delivering assurance across Cisco's industry-leading Networking, Security, Collaboration, and Observability solutions. * * * Seller [Cisco](https://www.g2.com/sellers/cisco) Discussions [ThousandEyes Community](https://www.g2.com/products/thousandeyes/discuss) Languages Supported English Solution Type All-in-One Overview by Kate Speights Show More ## Typical Contract Price Pricing provided by BetterCloud and others. $$k - $$k Per Year [Log in to unlock pricing](/auth/linkedin?return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fthousandeyes%2Freviews) ## User Insights Average based on 80 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Year [Log in to unlock pricing and user insights](/login) ## ThousandEyes Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ServiceNow IT Operations Management ](https://www.g2.com/products/servicenow-it-operations-management/reviews) Show More ![Verified User in Utilities](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Utilities") UU Verified User in Utilities Enterprise (\> 1000 emp.) 6/6/2023 "ThousandEyes Is the way to get insight of the internet availability" 4.5/5 What do you like best about ThousandEyes? The ability to get insight of internet connectivity from different cloud agents. Review collected by and hosted on G2.com. What do you dislike about ThousandEyes? Not being able to get packet data information. Review collected by and hosted on G2.com. What problems is ThousandEyes solving and how is that benefiting you? To monitor internet facing applications and Wide area networks. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller PY Pradeep Kumar Y. Enterprise (\> 1000 emp.) 3/12/2023 "Excellent product & support" 5/5 What do you like best about ThousandEyes? Capability to exactly point where the issue is, which helps for quick follow-up and resolution in a multivendor cloud environment. Review collected by and hosted on G2.com. What do you dislike about ThousandEyes? Couldn't find any. Excellent product and support. Review collected by and hosted on G2.com. What problems is ThousandEyes solving and how is that benefiting you? Quick identification of network issues. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Nicolás M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicolás M.") NM Nicolás M. Product Development Leader Computer Software Enterprise (\> 1000 emp.) 3/3/2023 "EXXONMOBIL - THOUSANDEYES REVIEW" 3.5/5 What do you like best about ThousandEyes? Graphical interface and traceroute. Also load page tests. Review collected by and hosted on G2.com. What do you dislike about ThousandEyes? I don't dislike anything. Perhaps Zoom Test emulating videocalls. Review collected by and hosted on G2.com. What problems is ThousandEyes solving and how is that benefiting you? Checking routes for all kind of traffic. Page Loads comparison between sites and test comparisons between sites. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Mari K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mari K.") MK Mari K. Small-Business (50 or fewer emp.) 3/2/2023 Business partner of the seller or seller's competitor, not included in G2 scores. "Very interesting product" 5/5 What do you like best about ThousandEyes? Testing tools were very helpful to understand what is happening on the end to end communication. Review collected by and hosted on G2.com. What do you dislike about ThousandEyes? Nothing to dislike, maybe to improve a bit more user experience in general Review collected by and hosted on G2.com. What problems is ThousandEyes solving and how is that benefiting you? Tracking user connectivity with servers Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Utilities](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Utilities") UU Verified User in Utilities Enterprise (\> 1000 emp.) 6/6/2023 "Great tool to monitor web services" 5/5 What do you like best about ThousandEyes? Great tool to monitor our internet services Review collected by and hosted on G2.com. What do you dislike about ThousandEyes? No dislikes so far, great tool and service Review collected by and hosted on G2.com. What problems is ThousandEyes solving and how is that benefiting you? Thousand eyes monitors our internet services Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 6/5/2023 "Good" 5/5 What do you like best about ThousandEyes? Insights analysis monitoring deep learning Review collected by and hosted on G2.com. What do you dislike about ThousandEyes? It is only in the cloud which makes hard to use on government networks Review collected by and hosted on G2.com. What problems is ThousandEyes solving and how is that benefiting you? Network analysis Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Matthew N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew N.") MN Matthew N. Mid-Market (51-1000 emp.) 3/2/2023 "Thousand Eyes make monitoring critical networks digestible" 4/5 What do you like best about ThousandEyes? Using ThousandEyes to analyze outages, allowing you add redundancy where required for future occurrences Review collected by and hosted on G2.com. What do you dislike about ThousandEyes? ThousandEyes entitlement issues can be challenging or nonintuitive. Review collected by and hosted on G2.com. What problems is ThousandEyes solving and how is that benefiting you? How global outages impact the services I require Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer Networking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Networking") UC Verified User in Computer Networking Enterprise (\> 1000 emp.) 12/27/2022 "Best way to monitor health of all your API Endpoint" 4.5/5 What do you like best about ThousandEyes? Easy to setup, view all the status and health Review collected by and hosted on G2.com. What do you dislike about ThousandEyes? Tutorial /help documentation is not good for junior engineers. Review collected by and hosted on G2.com. What problems is ThousandEyes solving and how is that benefiting you? Tracking the health of my API endpoint and solving availability issues Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Commercial Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Commercial Real Estate") EC Verified User in Commercial Real Estate Enterprise (\> 1000 emp.) 11/20/2019 "Excellent solution that solved our problem" 5/5 What do you like best about ThousandEyes? ThousandEyes is very easy to use and configure. You can go from nothing to monitoring production networks and apps in minutes. Review collected by and hosted on G2.com. What do you dislike about ThousandEyes? Not really a negative but ThousandEyes gives us so much information it takes some time initially to weed out what we need. Review collected by and hosted on G2.com. Recommendations to others considering ThousandEyes: Use their professional services. They did in 3 months what took us a year to get done. Review collected by and hosted on G2.com. What problems is ThousandEyes solving and how is that benefiting you? We used to have customers call our CIO when apps went down. Now, we are alerted long before customers have any idea there's a problem. Customer satisfaction has gone up and we've also been able to proactively detect issues before they cause an outage. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Piyush M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Piyush M.") PM Piyush M. Break the barriers Mid-Market (51-1000 emp.) 3/30/2019 "Smart Connected Experience " 3.5/5 What do you like best about ThousandEyes? I like that I am able to pinpoint network problems faster and it increases my connectivity with the end user. Further the easy of using of this product is also something which makes you implement it faster Review collected by and hosted on G2.com. What do you dislike about ThousandEyes? It would been great if it can also provide customized action items after pointing issues Review collected by and hosted on G2.com. Recommendations to others considering ThousandEyes: This tool is very helpful if you want to proactively address the issues before it starts creating problems for the end customers. The user interface of this tool is very good and you can rapidly onboard a lot of your employees in using this tool Review collected by and hosted on G2.com. What problems is ThousandEyes solving and how is that benefiting you? I am using it for SAAS and VoIP monitoring Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 10 months ### Average Discount 27% ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/thousandeyes/pricing) ## How much does ThousandEyes cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 5 purchases. Get Price Estimate ThousandEyes Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_044cfbf6c03d107e5357e29e95fd9136/dynatrace.png "Product Avatar Image") Dynatrace 4.5/5(1,366) [ Compare Now ](https://www.g2.com/compare/dynatrace-vs-thousandeyes) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9e77a3df1e6315329dbb87730ee94475/catchpoint.png "Product Avatar Image") Catchpoint 4.5/5(112) [ Compare Now ](https://www.g2.com/compare/catchpoint-vs-thousandeyes) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_393746d0cdc8904473bde59b5858158e/datadog.png "Product Avatar Image") Datadog 4.4/5(726) [ Compare Now ](https://www.g2.com/compare/datadog-vs-thousandeyes) ##### ##### ThousandEyes Features Management Performance Baseline Data Visualization Path Analysis Functionality Performance Monitoring Alerting Multi-Network Capability Monitoring Usage Monitoring Database Monitoring API Monitoring Administration Activity Monitoring Multi-Cloud Management [ View More Features ](https://www.g2.com/products/thousandeyes/features) ##### Categories on G2 [Network Monitoring](https://www.g2.com/categories/network-monitoring)[Observability Software](https://www.g2.com/categories/observability-software)[Cloud Infrastructure Monitoring](https://www.g2.com/categories/cloud-infrastructure-monitoring) [Network Monitoring](https://www.g2.com/categories/network-monitoring)[Observability Software](https://www.g2.com/categories/observability-software)[Cloud Infrastructure Monitoring](https://www.g2.com/categories/cloud-infrastructure-monitoring)[Digital Experience Monitoring (DEM)](https://www.g2.com/categories/digital-experience-monitoring-dem)[Digital Employee Experience (DEX) Management](https://www.g2.com/categories/digital-employee-experience-dex-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What is the AI writing service best rated by tech startups?](https://www.g2.com/discussions/what-is-the-ai-writing-service-best-rated-by-tech-startups)[What's the top AI sales app for increasing leads](https://www.g2.com/discussions/what-s-the-top-ai-sales-app-for-increasing-leads)[Docusign CLM vs Ironclad for a company scaling from ad hoc contract management to something that actually has workflow and approval tracking?](https://www.g2.com/discussions/which-is-better-for-a-company-scaling-from-ad-hoc-contract-management-to-something-that-actually-has-workflow-and-approval-tracking-docusign-clm-or-ironclad) [digital signage platforms](https://www.g2.com/discussions/digital-signage-platforms-trying-to-make-a-decision)[Is Qualio worth it for automating regulatory updates and compliance documentation tracking, or does a broader QMS cover the same ground for organisations evaluating solutions?](https://www.g2.com/discussions/is-qualio-worth-it-for-automating-regulatory-updates-and-compliance-documentation-tracking-or-does-a-broader-qms-cover-the-same-ground-for-organisations-evaluating-solutions%20)[Pros and Cons Details](https://www.g2.com/products/thousandeyes/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)