--- title: ThousandEyes Reviews meta\_title: 'ThousandEyes Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 80 reviews by the users' company size, role or industry to find out how ThousandEyes works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 80 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Monitoring url: https://www.g2.com/categories/monitoring --- ## Top-Rated Alternatives [ ![Dynatrace](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dynatrace") Dynatrace 4.5/5(1,366) ](https://www.g2.com/products/dynatrace/reviews) [ ![Datadog](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Datadog") Datadog 4.4/5(726) ](https://www.g2.com/products/datadog/reviews) [ ![Catchpoint](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Catchpoint") Catchpoint 4.5/5(112) ](https://www.g2.com/products/catchpoint/reviews) [ View All Alternatives ](https://www.g2.com/products/thousandeyes/competitors/alternatives) # ThousandEyes Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by ThousandEyes but has limited features. Are you part of the ThousandEyes team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Cisco ThousandEyes empowers organizations to assure every digital experience across every network, everywhere, every time. With built-in AI and powerful ecosystem integrations, ThousandEyes enables IT teams to proactively detect, diagnose, and resolve issues before they impact end-user experiences. ThousandEyes is deeply integrated across Cisco's entire technology portfolio and beyond, enabling customers to deploy at scale while delivering assurance across Cisco's industry-leading Networking, Security, Collaboration, and Observability solutions. * * * Seller [Cisco](https://www.g2.com/sellers/cisco) Discussions [ThousandEyes Community](https://www.g2.com/products/thousandeyes/discuss) Languages Supported English Solution Type All-in-One Overview by Kate Speights Show More ## Typical Contract Price Pricing provided by BetterCloud and others. $$k - $$k Per Year [Log in to unlock pricing](/auth/linkedin?return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fthousandeyes%2Freviews) ## User Insights Average based on 80 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Year [Log in to unlock pricing and user insights](/login) ## ThousandEyes Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ServiceNow IT Operations Management ](https://www.g2.com/products/servicenow-it-operations-management/reviews) Show More ![Patrick J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick J.") PJ Patrick J. Consultant Small-Business (50 or fewer emp.) 3/2/2023 "Great tool for testing websites" 4.5/5 What do you like best about ThousandEyes? - Recording tool is simple and convenient to use - You can schedule when your tests should be run (ex: every hour) - You can use different agents to simulate the location of your Transaction tests - Alerts can be sent using both email & slack - Chat with support is helpful Review collected by and hosted on G2.com. What do you dislike about ThousandEyes? - Limit to only three screenshots for Transaction test types - Limit to 180 seconds for Transaction test types - Headless running of Transaction test types (as opposed to using the Recorder locally, you can see the browser and what's happening during execution) Review collected by and hosted on G2.com. What problems is ThousandEyes solving and how is that benefiting you? It alerts us when there is an error encountered on the Production site. The alerts help us so that the mistakes can be fixed as quickly as possible. Also, since it tracks for days, we can see when the problem started. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer Networking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Networking") UC Verified User in Computer Networking Enterprise (\> 1000 emp.) 3/15/2024 "Thousand Eyes review" 4.5/5 What do you like best about ThousandEyes? Cloud Visibility that gives brief insight Review collected by and hosted on G2.com. What do you dislike about ThousandEyes? Configuring tests which has too many options Review collected by and hosted on G2.com. What problems is ThousandEyes solving and how is that benefiting you? Lack of visibility to cloud path Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") CR Verified User in Retail Enterprise (\> 1000 emp.) 1/19/2024 "End -to-End Networking solution" 3.5/5 What do you like best about ThousandEyes? NAS Features and ease of integration with cloud services Review collected by and hosted on G2.com. What do you dislike about ThousandEyes? There is a learning curve required to understand full potential of the product. Review collected by and hosted on G2.com. What problems is ThousandEyes solving and how is that benefiting you? Networking service reliability. There was high queue for monitoring. In the end we went along using Datadog. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite HM Himanshu M. Enterprise (\> 1000 emp.) 3/3/2023 "Seamless monitoring using Thousand Eyes" 5/5 What do you like best about ThousandEyes? - Seamless Deployment of tests to monitor the uptime and network latency of application endpoints. - Support of synthetic web transaction-based monitoring - Multi-Agent configuration setup Review collected by and hosted on G2.com. What do you dislike about ThousandEyes? - UI UX Experience Layer needs to be improved - Stability in the performance of agents needs to be attended to because I have observed crashing issues. - Advanced Networking Protocols monitoring can be added as an feature in future to enable more holistic monitoring. Review collected by and hosted on G2.com. What problems is ThousandEyes solving and how is that benefiting you? Before thousand eyes, we internally at Cisco did not have such a holistic tool that could guarantee the actual uptimes of our platforms and experience layers. With thousand eyes, everything starting from dashboards, alerting mechanism, seamless AppDynamics Integration , things are in much better shape now. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite MS Matthew S. Enterprise (\> 1000 emp.) 3/3/2023 "ThousandEye Product Review" 5/5 What do you like best about ThousandEyes? Thousandeyes is a good product for any external monitoring needed. It has help us in many different situations for website issues/dns issues. Also it can be used for internal monitoring with enterprise agents. Review collected by and hosted on G2.com. What do you dislike about ThousandEyes? The only downside I have is with the kubernetes dockers agent monitoring. The agents don't see to stay up and when you reboot the agent gets recreated causing agent to agent test problems. Review collected by and hosted on G2.com. What problems is ThousandEyes solving and how is that benefiting you? It solves issue with transaction test against API monitoring. It also helps with external DNS issues that may happen. It will help with an agent to agent test for cloud monitoring. There is a bunch more but these are the big highlights. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Mario Alfonso R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mario Alfonso R.") MR Mario Alfonso R. Network Consulting engineer - Datacenter ACI Mid-Market (51-1000 emp.) 3/2/2023 "Excellent tool to early detect issues with network services" 4.5/5 What do you like best about ThousandEyes? The most helpful feature of ThousandEyes is the ability to locate failures in any part of the network side when applications fail. No matter if it's outside of the company's administrative control, it helps pinpoint where the issue is, so we can engage appropriate teams as needed (App support, Internet Providers, etc). Review collected by and hosted on G2.com. What do you dislike about ThousandEyes? I would like more support of network enterprise agents for other vendors, (F5 loadbalancers) and also support for Catalyst 9600 products. Review collected by and hosted on G2.com. What problems is ThousandEyes solving and how is that benefiting you? It helps to reduce the time to detect and resolve failures in applications hosted in AWS cloud. It means, less operational overhead for my team, so we can take care of other activities in IT. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite DR Denis R. Enterprise (\> 1000 emp.) 3/5/2023 "ThousandEyes Review" 3.5/5 What do you like best about ThousandEyes? I like that as a business I can pinpoint where outage occurs and investigate immediately. Additionally, having the ability to use metrics to view our endpoints is extremely useful. Review collected by and hosted on G2.com. What do you dislike about ThousandEyes? Maybe it's our organization but whenever we try to change account groups, it's beyond laggy. Its nearly impossible to navigate the drip down menu of account groups because it seems to query all the data as it loads up the front end of the account group name Review collected by and hosted on G2.com. What problems is ThousandEyes solving and how is that benefiting you? Helping us monitor our internal applications throughout our organization. We can use this data to ensure no application is down unless requested by the owner of the application. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![James M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James M.") JM James M. Mid-Market (51-1000 emp.) 3/2/2023 "Perfect tool for our need" 5/5 What do you like best about ThousandEyes? The ability to see uptime reporting across multiple clients and multiple client sites in real-time in a clear, concise dashboard. This product truly is the right tool for our needs and will continue to use it. Review collected by and hosted on G2.com. What do you dislike about ThousandEyes? Thousandeyes could benefit from communicating new features and product updates to clients in a more accessible way. There have been times I stumble across new features that I would have been using earlier had I been aware. Review collected by and hosted on G2.com. What problems is ThousandEyes solving and how is that benefiting you? Uptime and uptime reporting for our clients is a top priority, Thousan Eyes helps us stay in the know about different ISP's uptime across our clients around the world. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite AS Akash S. Enterprise (\> 1000 emp.) 3/2/2023 "Monitoring made easier with ThousandEyes" 4.5/5 What do you like best about ThousandEyes? I have been using ThousandEyes for some time now and love its interface. Monitoring targets and checking the connections for critical or major alerts is easy and efficient. Review collected by and hosted on G2.com. What do you dislike about ThousandEyes? It still requires a lot of tasks to be simplified. If a new user is started working on ThousandEyes, it takes him a lot of time to familiarise with alerts and monitoring through it. Review collected by and hosted on G2.com. What problems is ThousandEyes solving and how is that benefiting you? The main problem ThousandEyes is solving is monitoring the Cloud and Network interface. Our support engineer can only solve the problem if they know the exact situation, and with Alerts from TE, its benefiting us to do that. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite JC Job C. Mid-Market (51-1000 emp.) 3/2/2023 "Monitoring Tools of the Future" 4.5/5 What do you like best about ThousandEyes? You can see global outages, where you can find area where the ISP's are having issue on time. Thousand Eyes is helpful especially if you're company has DIA circuit where they can anticipate issues and route their traffic accordingly. Review collected by and hosted on G2.com. What do you dislike about ThousandEyes? Need familiarization of the basic navigation of the tools. It may take some time for a starter to fully understand the use of this monitoring tools. Review collected by and hosted on G2.com. What problems is ThousandEyes solving and how is that benefiting you? It is a useful tool that you can use monitor your global resources.You can see as well traffic link utilization and BGP routing behavior of your public IP advertising to Internet Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 10 months ### Average Discount 27% ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/thousandeyes/pricing) ## How much does ThousandEyes cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 5 purchases. Get Price Estimate ThousandEyes Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_044cfbf6c03d107e5357e29e95fd9136/dynatrace.png "Product Avatar Image") Dynatrace 4.5/5(1,366) [ Compare Now ](https://www.g2.com/compare/dynatrace-vs-thousandeyes) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9e77a3df1e6315329dbb87730ee94475/catchpoint.png "Product Avatar Image") Catchpoint 4.5/5(112) [ Compare Now ](https://www.g2.com/compare/catchpoint-vs-thousandeyes) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_393746d0cdc8904473bde59b5858158e/datadog.png "Product Avatar Image") Datadog 4.4/5(726) [ Compare Now ](https://www.g2.com/compare/datadog-vs-thousandeyes) ##### ##### ThousandEyes Features Management Performance Baseline Data Visualization Path Analysis Functionality Performance Monitoring Alerting Multi-Network Capability Monitoring Usage Monitoring Database Monitoring API Monitoring Administration Activity Monitoring Multi-Cloud Management [ View More Features ](https://www.g2.com/products/thousandeyes/features) ##### Categories on G2 [Network Monitoring](https://www.g2.com/categories/network-monitoring)[Observability Software](https://www.g2.com/categories/observability-software)[Cloud Infrastructure Monitoring](https://www.g2.com/categories/cloud-infrastructure-monitoring) [Network Monitoring](https://www.g2.com/categories/network-monitoring)[Observability Software](https://www.g2.com/categories/observability-software)[Cloud Infrastructure Monitoring](https://www.g2.com/categories/cloud-infrastructure-monitoring)[Digital Experience Monitoring (DEM)](https://www.g2.com/categories/digital-experience-monitoring-dem)[Digital Employee Experience (DEX) Management](https://www.g2.com/categories/digital-employee-experience-dex-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [How accurately does the platform track SaaS licenses, including per-user, per-feature, or tiered licensing models?](https://www.g2.com/discussions/how-accurately-does-the-platform-track-saas-licenses-including-per-user-per-feature-or-tiered-licensing-models)[Is PhpStorm worth the annual licence for a PHP developer, or does Eclipse cover most of the same ground for teams that need a free and proven PHP IDE?](https://www.g2.com/discussions/is-phpstorm-worth-the-annual-licence-for-a-php-developer-or-does-eclipse-cover-most-of-the-same-ground-for-teams-that-need-a-free-and-proven-php-ide)[Leading software for automating product demos in my industry](https://www.g2.com/discussions/leading-software-for-automating-product-demos-in-my-industry) [What is the top-rated PDF editor for enterprise use?](https://www.g2.com/discussions/what-is-the-top-rated-pdf-editor-for-enterprise-use)[Which handwritten notes platforms have strong reliability records based on reviews from education and professional services teams?](https://www.g2.com/discussions/which-handwritten-notes-platforms-have-strong-reliability-records-based-on-reviews-from-education-and-professional-services-teams)[Pros and Cons Details](https://www.g2.com/products/thousandeyes/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)