--- title: ThousandEyes Reviews meta_title: 'ThousandEyes Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 80 reviews by the users' company size, role or industry to find out how ThousandEyes works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 80 scale: '5' date_modified: '2026-08-09' parent_category: name: Monitoring url: https://www.g2.com/categories/monitoring --- # ThousandEyes Reviews **Vendor:** Cisco **Category:** [Network Monitoring Software](https://www.g2.com/categories/network-monitoring) **Average Rating:** 4.5/5.0 **Total Reviews:** 80 ## About ThousandEyes Cisco ThousandEyes empowers organizations to assure every digital experience across every network, everywhere, every time. With built-in AI and powerful ecosystem integrations, ThousandEyes enables IT teams to proactively detect, diagnose, and resolve issues before they impact end-user experiences. ThousandEyes is deeply integrated across Cisco's entire technology portfolio and beyond, enabling customers to deploy at scale while delivering assurance across Cisco's industry-leading Networking, Security, Collaboration, and Observability solutions. ## ThousandEyes Pros & Cons **What users like:** - Users value the **clear visibility** ThousandEyes provides, streamlining issue tracking and enhancing network performance efficiently. (2 reviews) - Users appreciate the **clear visibility and detailed insights** from ThousandEyes, enhancing network performance and saving time. (2 reviews) - Users value the **real-time visibility** of ThousandEyes, streamlining issue detection and enhancing network performance significantly. (2 reviews) - Users value the **clear visibility** provided by ThousandEyes, enabling real-time problem detection and efficient network management. (2 reviews) - Users value the **clear visibility** of ThousandEyes, enabling efficient real-time problem detection and network management. (2 reviews) - Tracking (2 reviews) - Users value the **real-time visibility** of ThousandEyes, significantly streamlining issue tracking and enhancing network management. (1 reviews) - Users value the **clear visibility** provided by ThousandEyes, which simplifies real-time problem detection and saves time. (1 reviews) - Users value the **detailed analytics** provided by ThousandEyes, enhancing their ability to diagnose network issues effectively. (1 reviews) - Cloud Services (1 reviews) **What users dislike:** - Users find the **complex configuration** challenging, requiring significant time and effort to navigate effectively. (2 reviews) - Users find the **complex interface** of ThousandEyes challenging, affecting their understanding of configuration and metrics. (1 reviews) - Users find the **complex setup** challenging due to a steep learning curve and overwhelming interface at first. (1 reviews) - Users often find **configuration difficulties** with ThousandEyes due to non-intuitive metric screens, hindering ease of use. (1 reviews) - Users find the **difficult learning** curve challenging, requiring significant time to grasp all the features effectively. (1 reviews) - Difficult Setup (1 reviews) - Installation (1 reviews) - Learning Curve (1 reviews) - Users find some configuration and metric screens to be **not very intuitive** , impacting their overall experience with ThousandEyes. (1 reviews) - Users find that some screens of ThousandEyes are **not very intuitive** , making configuration and metrics challenging. (1 reviews) ## ThousandEyes Reviews ### 1. Real-Time Network Visibility with Some Learning Curve **Rating:** 4.0/5.0 stars **Reviewed by:** Dev S. | Network Security Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2026 **What do you like best about ThousandEyes?** I really appreciate how clear the visibility with ThousandEyes is. I can see exactly where problems are happening in real time, which saves me a lot of time since I don't have to manually track logs to find issues. The dashboard is easy to read and understand, showing everything I need in one place, so I don't have to check multiple tools. This feature saves my team hours each week and keeps our network running smoothly for everyone. **What do you dislike about ThousandEyes?** The learning curve is steep when first starting to use it. It takes time to understand all the features and how to set everything up. The pricing is also quite high compared to other monitoring tools. Sometimes the interface is cluttered with too much information on one screen. **What problems is ThousandEyes solving and how is that benefiting you?** I use ThousandEyes to track network performance, find issues quickly, and gain visibility into slowdowns and connection problems, which makes troubleshooting easier and faster. ### 2. ThousandEyes: The Superhero of WAN Monitoring - Seeing Beyond the Horizon! **Rating:** 4.5/5.0 stars **Reviewed by:** Reddi S. | Senior specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2025 **What do you like best about ThousandEyes?** The tool offers detailed analytics and performance metrics across WAN links, providing in-depth insights into latency, packet loss, and jitter. This data is crucial for diagnosing network problems and improving overall performance **What do you dislike about ThousandEyes?** The platform could improve by offering deeper traffic insights specifically related to applications. Detailed analytics on application-level traffic would help in better understanding and managing network resources **What problems is ThousandEyes solving and how is that benefiting you?** With its extensive global presence, ThousandEyes ensures that users can monitor and troubleshoot WAN interfaces from virtually anywhere. This is especially beneficial for businesses with international or remote operations. - [View ThousandEyes pricing details and edition comparison](https://www.g2.com/products/thousandeyes/reviews?filters%5Bsentiment_snippet%5D=1166031&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+19%3A23%3A37+-0500&secure%5Bsession_id%5D=e9a3b992-3a89-4de2-850d-d40abca218ac&secure%5Btoken%5D=4881b0f975e629973b078c550e350bc64b65f9799dc58f7c21276bb51830ad2e&format=llm_user) ## ThousandEyes Integrations - [ServiceNow IT Operations Management](https://www.g2.com/products/servicenow-it-operations-management/reviews) ## ThousandEyes Features **Experience** - Real-Time Monitoring - Session Replay - Behavioral Analysis **Functionality** - Performance Monitoring - Alerting - Multi-Network Capability **Monitoring** - Usage Monitoring - Database Monitoring - API Monitoring - Real-Time Monitoring - Cloud Infrastructure Monitoring - Security and Compliance Monitoring **Experience** - Telemetry Collection **Monitoring - Network Monitoring** - 360-Degree Network Visibility - Automated Network Discovery - Real-Time Monitoring - Bandwidth Monitoring - IP Address Monitoring - Server Monitoring - Multi-Location Monitoring **Telemetry Collection & Ingestion - Observability** - Multi-Telemetry Ingestion - OpenTelemetry Support **Agentic AI - Digital Experience Monitoring (DEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Observability Software** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning - Third-Party Integrations **Management** - Content Management - Alerts - Budget Analysis **Management** - Performance Baseline - Data Visualization - Path Analysis - Real-Time Data - Historical Trend Analysis **Administration** - Activity Monitoring - Multi-Cloud Management - Auto-Scaling & Resource Optimization **Management** - Digital Experience Score - Alerts **Analytics - Network Monitoring** - Predictive Performance Analytics - Packet & Flow Analysis **Visualization & Dashboards - Observability** - Service Dependency Mapping - Unified Dashboard - Trace Visualization - Activity Dashboard **Performance** - Uptime Monitoring - Performance Monitoring - Issue Tracking - Resource Monitoring **Analysis** - Reporting - Dashboards and Visualizations **Performance** - Troubleshooting - Uptime Monitoring - Performance Monitoring - Issue Tracking **Security - Network Monitoring** - Encrypted Data Transmission - Zero Trust and Identity Management - Integrated Network Security - Service Level Agreement (SLA) Management - Asset Lifecycle Management - Application Management - Configuration Management - Data Storage Management - Calendar Management - Workflow Management - Compliance Management - Inventory Management - Remote Monitoring & Management - Capacity Management - Change Management - User Management - Configuration Management - User Management - Remote Monitoring & Management - Capacity Management - Compliance Management - Service Level Agreement (SLA) Management - Remediation Management - Network Resource Management - Patch Management **Correlation & Root Cause Analysis - Observability** - Cross-Telemetry Correlation - Root Cause Detection - Intelligent Alerting **Network Performance - Network Monitoring** - Dynamic Network Optimization - Automated Tasks Routing **Scalability & Ecosystem Integration - Observability** - Kubernetes Monitoring - Hybrid/Multi-Cloud Support - Real-Time Monitoring - Network Monitoring - Container Monitoring - Activity Monitoring **Agentic AI - Cloud Infrastructure Monitoring** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Automation - Network Monitoring** - Machine Learning-Based Anomaly Detection - Self-Healing Networks - Predictive Network Maintenance **AI Features - Observability** - Predictive Insights - Generative AI - AI Anomaly Detection **AI Automation - Cloud Infrastructure Monitoring** - AI-Powered Anomaly Detection - AI-Driven Insight Recommendations **Additional Functionality** - Vulnerability Management - Load Balancing - Asset Discovery - AI Copilot - Real-Time Data - Incident Reporting - Real-Time Analytics - Threat Response - Threat Intelligence - Performance Metrics - Alerts/Notifications - Compliance Management - Workflow Management - Configuration Management - Issue Tracking - Reporting & Statistics - Log Management - Troubleshooting - Incident Management - Root Cause Analysis - Prioritization - Key Performance Indicators **Agentic AI - Network Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Additional Functionality** - Audit Trail - Collaboration Tools - Generative AI - Mobile Access - AI Copilot - Configurable Workflow - Data Extraction - Risk Assessment - Charting - Compliance Tracking - Reporting & Statistics - Self-Updating Maps - IT Asset Tracking - Dependency Tracking - Data Import/Export - Data Connectors - Drag & Drop - Map Exporting - API - Color Codes/Icons - Uptime Reporting - Document Storage - Activity Dashboard - Scheduling - Event Logs - Customizable Reports - Web Traffic Reporting - Downtime Tracking - Threshold Alerts - Simple Network Management Protocol (SNMP) - Access Controls/Permissions - Troubleshooting - Maintenance Scheduling - Network Mapping - Performance Metrics - Dashboard - Search/Filter - Vulnerability Scanning - Virtualization - Baseline Manager - Real-Time Notifications - Mobile Alerts - Alerts/Escalation - Bug/Issue Capture - Mobile Network Troubleshooting - Issue Auditing - Customizable Dashboard - Email Alerts - Anti Virus - Diagnostic Tools - Remote Update/Installation - Remote Access/Control - Workflow Automation ## Top ThousandEyes Alternatives - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) - 4.5/5.0 (1,234 reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) - 4.4/5.0 (715 reviews) - [Catchpoint](https://www.g2.com/products/catchpoint/reviews) - 4.5/5.0 (109 reviews)