Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Spotter Is a Huge Time Saver for Charts, Tiles, and API Integrations"
4.5/5
What do you like best about ThoughtSpot?

I think the Spotter tool is really cool at interpreting prompts and producing answers/liveboard tiles that match well with what I wanted. Huge time saver when making charts and tables. I also use the SpotterCode MCP regularly to understand and make API calls as we build out our integration - its awesome! Review collected by and hosted on G2.com.

What do you dislike about ThoughtSpot?

Not much! At first I found it a little difficult to generate charts & tiles manually, but it was just a different paradigm than I'm used to. I know we had one recent workaround when it comes to displaying a duration column, but with formulas we were able to make things work. Review collected by and hosted on G2.com.

Bishwajeetsingh J.
BJ
Bishwajeetsingh J.
Trust and Safety Associate
Mid-Market (51-1000 emp.)
"User-Friendly, High-ROI Tool with Smooth Onboarding and Insightful AI"
5/5
What do you like best about ThoughtSpot?

The tool is very helpful, and the UI is user-friendly. Integrations help us take appropriate actions, and performance is strong. ROI is solid, and onboarding was smooth. The AI feature enhances deep dives and enables us to uncover richer, deeper insights. Review collected by and hosted on G2.com.

What do you dislike about ThoughtSpot?

Nothing as of now. From my experience everything is good. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Best-in-Industry Fit That Runs Smoothly Once Set Up"
4.5/5
What do you like best about ThoughtSpot?

It’s the best option we’ve found in the industry for meeting our needs, even though it still doesn’t fully deliver exactly what we’re looking for. The onboarding and setup process wasn’t very helpful, but now that we have it up and running, everything is fairly smooth. Review collected by and hosted on G2.com.

What do you dislike about ThoughtSpot?

We had to build some things ourselves, such as a reasonable pdf/print version of reports. They require all these meetings that could be async emails and weren't valuable on our side. It is sadly still too complicated of a tool to open full access to our own customers. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
UA
Verified User in Airlines/Aviation
Enterprise (> 1000 emp.)
"Fast, User-Friendly Insights for Fraud Detection with ThoughtSpot"
5/5
What do you like best about ThoughtSpot?

As a fraud analyst, what I like most about ThoughtSpot is how quickly it lets me explore large datasets, spot unusual patterns, and turn what I find into actionable insights in real time. I can do all of this without needing deep technical skills, which helps me respond to suspicious activity faster and more effectively. Review collected by and hosted on G2.com.

What do you dislike about ThoughtSpot?

For a fraud analyst, the main downside of ThoughtSpot is that, although it’s great for getting quick insights, it can still require fairly complex data preparation. It may also become costly at scale, and it isn’t the best fit for very advanced predictive fraud modeling. Review collected by and hosted on G2.com.

Himanshu D.
HD
Himanshu D.
Fraud and Risk investigator
Leisure, Travel & Tourism
Enterprise (> 1000 emp.)
"ThoughtSpot Simplifies Data with Powerful Filters"
5/5
What do you like best about ThoughtSpot?

I like the way it simplifies the data and shows. The filters are very useful. Review collected by and hosted on G2.com.

What do you dislike about ThoughtSpot?

The loading time could be faster. Apart from that everything is fine in ThoughtSpot. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Simplifies Reporting, But Limited Without Native SQL for Ad-Hoc Analysis"
3.5/5
What do you like best about ThoughtSpot?

I think if implemented well, ThoughtSpot brings about a simplicity in producing reports that previous "self-service" oriented tools weren't able to provide. Review collected by and hosted on G2.com.

What do you dislike about ThoughtSpot?

That you can't create a report through native SQL or similar language. Much of the functionality is dependent on a good understanding of dimensional modeling of the data without the possibility of doing ad-hoc reporting. Review collected by and hosted on G2.com.

PT
pulkit t.
Mid-Market (51-1000 emp.)
"Effortless Dashboard Creation with ThoughtSpot's NLP Magic"
4/5
What do you like best about ThoughtSpot?

I like the ease of use and the Spotter feature in ThoughtSpot. Spotter helps me use NLP to get an answer to my questions, which is really helpful. The ease of use also comes from how easy it is to configure new graphs. Additionally, the initial setup of ThoughtSpot was quite easy, thanks to the help from Amit and Philipp. Review collected by and hosted on G2.com.

What do you dislike about ThoughtSpot?

drilling down on a time frame level without doing many clicks Review collected by and hosted on G2.com.

Aravind R.
AR
Aravind R.
Senior Risk Analyst
Mid-Market (51-1000 emp.)
"Great Performance, Solid UI/UX, and Helpful Support"
5/5
What do you like best about ThoughtSpot?

Good performance and a solid UI/UX, with user-friendly integrations. The pricing feels friendly and delivers good ROI. Support is helpful, and onboarding is easy. The AI-integrated intelligence is also useful. Review collected by and hosted on G2.com.

What do you dislike about ThoughtSpot?

No Dislike, happy with the tool interface Review collected by and hosted on G2.com.

Nusrath K.
NK
Nusrath K.
analyst
Enterprise (> 1000 emp.)
"Easy to Navigate, Everything in One Place"
4/5
What do you like best about ThoughtSpot?

Easy to navigate, with everything you want in one place. Review collected by and hosted on G2.com.

What do you dislike about ThoughtSpot?

It lags, and every time I enter any information, I have to refresh it. Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Verified User in Entertainment
Enterprise (> 1000 emp.)
"ThoughtSpot Redefines Self-Service BI at Enterprise Scale"
4/5
What do you like best about ThoughtSpot?

Natural Language Search allows users to query data using plain English, significantly reducing analysis times from hours to minutes. This makes self-service analytics accessible to non-technical stakeholders.

Real-Time Queries are possible through a live connection to the Redshift warehouse on AWS, providing almost instant results even when working with hundreds of billions of rows.

Security and Governance are enhanced with Role-Based Access (RBA) and Row-Level Security (RLS), giving Thoughtspot a compliance advantage and reducing the complexity often found in other BI solutions.

Scalability for Enterprise Loads is another strength, as the system is designed to manage massive and complex datasets from numerous data sources. Its cloud-native architecture helps avoid the performance issues that can occur with legacy BI tools.

The Unified Workflow Ecosystem is also notable. Analyst Studio brings together SQL, Python, R, and visualizations in a single environment, which greatly boosts productivity and supports end-to-end analysis without losing context. Review collected by and hosted on G2.com.

What do you dislike about ThoughtSpot?

High and Opaque Pricing Policy: ThoughtSpot’s custom-quoted pricing model can be a shock to BI budgets, particularly for those looking to embed or scale the platform, with costs exceeding $500K annually for large-scale deployments. In contrast to Power BI’s affordable per-user tiers or Tableau’s transparent licensing, ThoughtSpot’s pricing can feel unpredictable and may pose a significant barrier for smaller startups and SMBs.

Limited Visualization and Customization Options: The dashboards lack the refinement and variety found in Tableau’s or Power BI’s advanced charting capabilities. ThoughtSpot’s auto-generated visuals often appear basic and can feel sluggish during in-depth analysis. The user interface can be tedious, making it less suitable for presentation-ready reports when compared to the pixel-perfect designs offered by competitors.

AI and NLP Limitations in Real-World Scenarios: The natural language search feature may struggle with complex or nuanced queries unless there is substantial upfront modeling. It lags behind tools like Sigma, which offer spreadsheet-like intuitiveness, or newer options like Zenlytic for genuine ad-hoc exploration. Achieving true self-service still requires a dedicated data professional team to ensure complete output accuracy, unlike Power BI Copilot’s broader capabilities.

Performance Glitches and Stability Issues: While ThoughtSpot is fast for live queries and individual answers, liveboards (dashboards) can become laggy or unresponsive when handling massive datasets and numerous visualizations during exploratory work. This stands in contrast to Tableau’s reliable rendering or Looker’s efficient query handling.

There are also several feature gaps and occasional bugs, which can make ThoughtSpot less dependable for high-stakes, real-time enterprise use compared to other well-established alternatives. Review collected by and hosted on G2.com.