Working in digital marketing, we have always found it nearly impossible to track the full csutomer journey for our online retail business.

I am so glad we found Thought Metric!

We are now able to track where our customers come from, what ads work best, what social media platforms they interact with the most and have been able to allocate spend and accurate determine ROAS.

I can recommend any company struggling to track their customer journey to use Thought Metric!

The platform is very easy to use and the team reply very quickly to any questions you have regarding the platform.

A huge thank you to our representative Michael, who helps us with any and all questions we have had! Review collected by and hosted on G2.com.

Nothing really, we are very happy with the platform features and the customer service we have recieved so far. Review collected by and hosted on G2.com.

Simple setup, easy to integrate and easy to implement. Customer support is very fast and helpful. Love the reporting. Review collected by and hosted on G2.com.

There is nothing I dislike about the product. Review collected by and hosted on G2.com.

When it comes to handling social media analytics, ThoughtMetric offers best features

It is easy to use and integration is effortless too

It comes with soem great social media management features too

It handles E-commerce brands easy Review collected by and hosted on G2.com.

With ThoughtMetric , it has been a smooth experience Review collected by and hosted on G2.com.

The platform's design simplifies tracking the performance of your e-commerce shop across multiple channels. It provides you with clear and actionable insights that you can use to optimize your return on advertising spend (ROAS). Review collected by and hosted on G2.com.

While ThoughtMetric provides some high-level demographic data, I feel that a deeper level of granularity would help us make more informed decisions about our marketing strategy (including a breakdown of our audience by city, gender, and age group). Review collected by and hosted on G2.com.

We use ThoughtMetric for our weekly KPI's, and I find it is an excellent tool for "one version of the truth," which is often a challenge with e-commerce businesses. The post-purchase survey also guides our marketing efforts. Overall the tool is easy to use and provides valuable insights. The support team answers questions quickly and offers additional insight when asked for it. I've used a million analytics tools, and I highly recommend ThoughtMetric! Review collected by and hosted on G2.com.

Nothing. The setup was easy, the insights are very helpful, and the support is awesome. Review collected by and hosted on G2.com.

It collects all the conversion data and attributes it to the right traffic source channel. I can also view the data on new vs returning customers. I plan to collect these data to value my business and sell it later. ThoughtMetric seems really useful for that purpose. Review collected by and hosted on G2.com.

It doesn't import past WooCommerce, Google Analytics, Google Ads data unfortunately. Review collected by and hosted on G2.com.

I've searched for years for a cost-effective way to KNOW where my sales are coming from. The combination of tracking data and user responses does the job! Review collected by and hosted on G2.com.

I've been using it for 2 months and haven't found any downsides yet! The customer support is over-the-top - I hope they can keep it at that level long-term!! Review collected by and hosted on G2.com.

The tool is easy to implement and use, and it provides accurate tracking results. The support is readily available, responsive, and flexible. We've found that its tracking results are more accurate compared to competitors. This is because its tracking method is less susceptible to being blocked by tracking tool blockers. Review collected by and hosted on G2.com.

It would be great to have a sandbox or testing environment where you can test your implementation and see results immediately. However, the support is allways available to help with implementation. Review collected by and hosted on G2.com.

ThoughtMetric is a great tool for me. I have tested multiple trackers and am confident that ThoughtMetric is a cost-effective and well-supported product. Review collected by and hosted on G2.com.

Ability to delete or modify an order value would be a feature that I would like Review collected by and hosted on G2.com.