Julia J.
JJ
Julia J.
Human Resources Specialist
Mid-Market (51-1000 emp.)
"ThoughtFarmer for HR Updates"
4/5
What do you like best about ThoughtFarmer?

How user friendly it is! It is very easy to learn and to update the HR page. Review collected by and hosted on G2.com.

What do you dislike about ThoughtFarmer?

I think the design could be better, it is not very modern. Review collected by and hosted on G2.com.

Response from Marc McPherson of ThoughtFarmer

Thank you for sharing your feedback on ThoughtFarmer! We're thrilled to hear that you find it user-friendly for updating HR pages. We appreciate your input on the design, your input will be shared with our team. It's great to hear that ThoughtFarmer is helping you streamline communication and de-clutter inboxes. If you have any more suggestions or need assistance, please feel free to reach out. We're here to help!

AS
Amy S.
Executive Assistant
Mid-Market (51-1000 emp.)
"Easy to navigate site which is user friendly."
4/5
What do you like best about ThoughtFarmer?

-Easy to navigate.

-User friendly.

-Strong customer support team. Review collected by and hosted on G2.com.

What do you dislike about ThoughtFarmer?

No complaints or constructive criticisms based on my limited experience to date. Review collected by and hosted on G2.com.

Response from Marc McPherson of ThoughtFarmer

Thank you for the feedback! We strive to make ThoughtFarmer easy to navigate and user-friendly, and we're pleased to hear that you find it helpful for communication and information sharing.

Sarah K.
SK
Sarah K.
Manager, Corporate Services & Communications
Mid-Market (51-1000 emp.)
"Easy to implement, easy to use by staff"
5/5
What do you like best about ThoughtFarmer?

We are a small organization, and recognize that we’re probably only using ThoughtFarmer at a small percentage of its actual power. Knowing this, ThoughtFarmer has been very patient in helping our org understand what tools and features would be a great fit for our office to implement from this tool.

The implementation was a breeze. Our client rep was very organized in our meetings, never missing a single item she had committed to following up on. I felt heard, valued and checked in on at every step in the process. Staff appreciates how easy the software is to use. Their ThoughtFarmer community page and comprehensive YouTube videos have been invaluable.

I would recommend ThoughtFarmer to anyone looking for a great Intranet software tool.

Updated: August 2024. We're still using ThoughtFarmer, and I love the features they've added over the past few years to make it even easier to navigate and use as both an employee, and as the site admin. Review collected by and hosted on G2.com.

What do you dislike about ThoughtFarmer?

It could be a little more intuitive on the best practice for navigation development, but our client rep held our hand through creating it just fine. Overall I don't have any dislikes. Review collected by and hosted on G2.com.

Alexandria K.
AK
Alexandria K.
Marketing and Communications Lead
Mid-Market (51-1000 emp.)
"Great customer service and easy to use platform"
4.5/5
What do you like best about ThoughtFarmer?

The Thought Farmer customer service is great. They work with you from beginning to end by providing training, best practices, and support on layout. With the site now launched, monthly check-ins with the team help answer any questions and address challenges. When a question can't be addressed in the meeting, it gets escalated to the tech support team who are really fast in their responses.

Setting up the intranet is pretty intuitive. The layout is engaging and simple for users. Pages can be easily moved around and reconfigured.

The intranet has been a great way to bring employees together across the company.

Thought Farmer is always updating and improving the platform and there have been some helpful upgrades over the three years since we launched. Most recently, Thought Farmer launched an AI integration that has helped users find information quicker.

Overall, I've enjoyed working with the Thought Farmer team. Review collected by and hosted on G2.com.

What do you dislike about ThoughtFarmer?

Customization is challenging with Thought Farmer - it either can't be done or has a fairly high hourly fee. Make sure that you're happy with the out of the box features.

I'm happy with the product in general. Review collected by and hosted on G2.com.

Response from Marc McPherson of ThoughtFarmer

Thanks for your updated review! We're glad to hear that ThoughtFarmer continues to help solve challenging communication issues with your dispersed workforce and that our Customer Success team continues to shine.

Thanks also for your feedback on the analytics tool. And you're right, we are working on a new in-house analytics platform that is set to be released in a few short weeks. We can't wait to show it to you!

WF
Will F.
AVP
Mid-Market (51-1000 emp.)
"A really lovely looking platform that is very easy to use and also has great functionality."
5/5
What do you like best about ThoughtFarmer?

I like the no-code element of Thought Farmer. It is so easy and intuatiuve to use. However, if you want to get technical there are many options to do this including custom CSS. The no-code element is one of the best I have seen. Thought farmer professional services team were also really helpful and guided us the whole way through the process.

Edit after 2 years: Thought Farmer continues to be a really useful platform for us. We continue to upload critical documentation to our intranet as well as foster a collaborative culture with interesting team updates. Thought Farmer also continues to provide really well designed product updates with exciting functionality. We would recommend Thought Farmer to anyone currently considering an intranet solution. Review collected by and hosted on G2.com.

What do you dislike about ThoughtFarmer?

There is not much to dislike here. Thought Farmer works very well for our company. Perhaps a company with more specific intranet requirements might not like the page and card layout system (i.e you create pages and then place cards on those pages) but it worked really well for us. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Introduction of Global Intranet"
5/5
What do you like best about ThoughtFarmer?

Super easy to use, minimum amount of time required from implementation to launch Review collected by and hosted on G2.com.

What do you dislike about ThoughtFarmer?

formatting of text options feels a bit limited Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Verified User in Legal Services
Mid-Market (51-1000 emp.)
"Successful Intranet for Law Firm"
5/5
What do you like best about ThoughtFarmer?

It is very intuitive for an average employee to edit and manage individual webpages for various departments. Review collected by and hosted on G2.com.

What do you dislike about ThoughtFarmer?

It can occasionally be glitchy when saving webpage changes. Review collected by and hosted on G2.com.

Response from Marc McPherson of ThoughtFarmer

Thanks for the great feedback! We're glad ThoughtFarmer makes it easy for your team to manage content and stay informed. We appreciate the heads-up about saving glitches, our team is always working to improve!

Verified User in Legal Services
TL
Verified User in Legal Services
Mid-Market (51-1000 emp.)
"Increased Connectivity within the Workplace with the help of an Intranet"
4.5/5
What do you like best about ThoughtFarmer?

Easily navigable to set up pages, manage content, and collaborate others across the firm. Review collected by and hosted on G2.com.

What do you dislike about ThoughtFarmer?

Takes a little bit to get used to it when managing and editing content. Review collected by and hosted on G2.com.

Response from Marc McPherson of ThoughtFarmer

It's great to hear that ThoughtFarmer is helping everyone stay up to date with what's going on in the firm. We're committed to providing a platform that enhances connectivity and productivity in the workplace.

Verified User in Law Practice
UL
Verified User in Law Practice
Mid-Market (51-1000 emp.)
"Law Firm Intranet"
5/5
What do you like best about ThoughtFarmer?

The ability to personalize it to match our company colors. Review collected by and hosted on G2.com.

What do you dislike about ThoughtFarmer?

Sometimes it takes a bit to load. I also have to log in with my email every time. Review collected by and hosted on G2.com.

Response from Marc McPherson of ThoughtFarmer

We're glad to hear that you enjoy the ability to personalize ThoughtFarmer to match your company colors! Making your intranet match your company branding really makes it feel like your own.

AM
Alexis M.
Sales Assistant
Mid-Market (51-1000 emp.)
"ThoughFarmer Feedback"
5/5
What do you like best about ThoughtFarmer?

What I liked best about ThoughtFarmer was there customer service. They were very responsive and eager to help. Review collected by and hosted on G2.com.

What do you dislike about ThoughtFarmer?

What I disliked most about ThoughtFarmer was not being able to schedule mornign meetings due to time zone restraints. Review collected by and hosted on G2.com.

Response from Marc McPherson of ThoughtFarmer

We're glad to hear that you found our customer service to be responsive and helpful. We strive to provide excellent support to all our customers. We may be biased, by we think they're pretty great.