Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Helpful Team, Strong Features, and an Intranet That's Simple to Maintain"
4.5/5
What do you like best about ThoughtFarmer?

What I like most is how easy the product is to use and manage. The layout is intuitive, the tools are flexible, and it's simple to update content whenever we need to. Review collected by and hosted on G2.com.

What do you dislike about ThoughtFarmer?

There isn't much I dislike, but there were a few areas that had a slight learning curve at first. Once I became familiar with the system, it was smooth. Review collected by and hosted on G2.com.

AM
Allie M.
HR Manager
Mid-Market (51-1000 emp.)
"Engaged Employees"
5/5
What do you like best about ThoughtFarmer?

The news articles have been a great way to keep employees informed about key things going on in the company. The news articles have been very engaging! The other standout for me with ThoughtFarmer is the ability to take and keep meeting minutes in a place that is easily accessible and can be followed up on. Overall it has been a great tool! Review collected by and hosted on G2.com.

What do you dislike about ThoughtFarmer?

I did run into a few problems creating forms as some of them are complicated and require an extremely long form even with the exceptions active. If there was a way to import forms and create without so many manual processes that would have been helpful. Review collected by and hosted on G2.com.

Response from Marc McPherson of ThoughtFarmer

Thank you for sharing your feedback about ThoughtFarmer! We are thrilled to hear that you find the news articles engaging and the platform useful for keeping meeting minutes accessible.

We appreciate your feedback regarding the challenges you faced with creating forms. We will definitely take this into consideration for future improvements to make the process more streamlined and user-friendly.

It's great to hear how ThoughtFarmer has helped your company provide resources more easily and communicate key information effectively. If you have any further suggestions or need assistance with anything else, please feel free to reach out. We are here to help and support you in any way we can!

SW
Sarah W.
Public Relations and Marketing Director
Mid-Market (51-1000 emp.)
"Our high expectations were exceeded."
5/5
What do you like best about ThoughtFarmer?

Everything we were promised was delivered—and then some. The product is extremely easy to use and thoughtfully designed. The team consistently goes above and beyond to find solutions when challenges arise. Even after the initial setup, one of the implementation team members has stayed involved to offer continued support, which is something you don’t see very often. Review collected by and hosted on G2.com.

What do you dislike about ThoughtFarmer?

It’s hard to come up with any real downsides, more-so just small features that would be an improvement if they were implemented. The only minor inconvenience is needing to adjust formatting when bringing in content from a Word document. It would be fantastic to have an AI feature that could automatically build web pages based on the structure and style of a Word file. It would also be nice to have a full integration with our phone system. While we can easily click on an employee in the intranet directory and call them on our desk phones right through our intranet, we cannot view their availability status on Thought Farmer. I would love to have that feature. Review collected by and hosted on G2.com.

Response from Marc McPherson of ThoughtFarmer

We are thrilled to hear that ThoughtFarmer has exceeded your expectations! Our team is dedicated to providing easy-to-use and thoughtfully designed solutions, and we are glad to hear that you have experienced this firsthand. We appreciate your feedback on potential improvements and will take your suggestions into consideration for future updates. We are pleased to hear that ThoughtFarmer has helped enhance your internal communication, boost employee engagement, and improve document organization. Thank you for sharing your experience!

Karen G. M.
KM
Karen G. M.
Business Development & Marketing Assistant
Small-Business (50 or fewer emp.)
"Modern, User-Friendly, with Excellent Support—Customization Could Improve"
5/5
What do you like best about ThoughtFarmer?

Easy to use, great customer service, the different features, modern, accessible. Review collected by and hosted on G2.com.

What do you dislike about ThoughtFarmer?

Sometimes there are things that are not customizable. Review collected by and hosted on G2.com.

Daniela O.
DO
Daniela O.
Conseillère Web
Enterprise (> 1000 emp.)
"An effective, humane, and well-thought-out solution for internal collaboration"
5/5
What do you like best about ThoughtFarmer?

The combination of a user-friendly interface, powerful content management tools, and a high degree of customization. The platform allows for structuring information in a clear and logical way, while being easy to use for members of our university community. The search engine is efficient, navigation is smooth, and user experience is at the heart of the design choices.

Additionally, the support from the team is remarkable: quick, human, and always relevant. It is a trusted partner for bringing a modern and engaging intranet to life. Review collected by and hosted on G2.com.

What do you dislike about ThoughtFarmer?

Some layout options are limited or require workarounds when trying to deviate from standard templates. For organizations like ours, which have varied needs in terms of internal communication, a bit more flexibility in content editing would be welcome. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
"The implementation team with ThoughtFarmer was fantastic!"
5/5
What do you like best about ThoughtFarmer?

We've been live with ThoughtFarmer for a couple of months now. I use the platform daily as a user and administrator. Our new ThoughtFarmer intranet is so much better than our old intranet. Having it hosted saves us from the server maintenance and patching. The search option on the site saves our users so much time in searching for forms, pages, and other content. The implementation team made the onboarding process easy and digestible.

The customer support and helpdesk team at ThoughtFarmer is attentive and helpful. They have even put a couple development items that we suggested in the queue for future releases.

An important feature that ThoughtFarmer provides is integration with Active Directory. This allows us to maintain our users in one system, as opposed to updating AD and our intranet. Review collected by and hosted on G2.com.

What do you dislike about ThoughtFarmer?

1) Some of the training during the onboarding process was canned and wasn't customized for us

2) Can't search for links in the search menu

3) Users can't save custom page views with sections expanded or collapsed Review collected by and hosted on G2.com.

Response from Marc McPherson of ThoughtFarmer

Thanks so much for the amazing review! We’re thrilled to hear your new intranet is making life easier, from search to content management to Active Directory sync. Huge kudos to our implementation and support teams (we love them too!) We’ll pass along your kind words!

We also appreciate your feedback on training and search features. It helps us keep improving. Thanks for being part of the ThoughtFarmer community!

Verified User in Staffing and Recruiting
AS
Verified User in Staffing and Recruiting
Mid-Market (51-1000 emp.)
"Amazing Customer Service and Training Throughout the Process"
5/5
What do you like best about ThoughtFarmer?

I have to say their customer service and the training throughout the process have been amazing! Review collected by and hosted on G2.com.

What do you dislike about ThoughtFarmer?

So far, I haven’t found anything negative along the way. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
"ThoughtFarmer: A User-Friendly Intranet with Excellent Support and Ongoing Innovation."
4/5
What do you like best about ThoughtFarmer?

ThoughtFarmer has been a great company to work with. They've developed an intranet platform that is incredibly easy to administer and manage. From creating a platform that has helped us organize all of our documents and forms to improving communication across our entire team. Review collected by and hosted on G2.com.

What do you dislike about ThoughtFarmer?

Forms - It would be helpful to have the ability for a submitter to send a form to a specific person or group of their choosing. Currently, forms can only be routed to a predetermined individual who receives the notification. W hil others can access and view the form, they do not receive any alerts.

Additionally, forms must be completed and submitted in one sitting. There is no option to save progress and return later, which can be limiting for more complex or time-consuming submissions. Review collected by and hosted on G2.com.

Response from Marc McPherson of ThoughtFarmer

Thank you for sharing your experience with ThoughtFarmer. We're glad to hear that our platform has made document organization and team communication easier for you. We understand your feedback about the forms feature and will take it into account as we continue to innovate and improve our product.

Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
"User-Friendly Design, but Upload Feature Needs Improvement"
5/5
What do you like best about ThoughtFarmer?

Very easy to use, I like how it looks like a social media platform since now a days people use those on a regular basis. Review collected by and hosted on G2.com.

What do you dislike about ThoughtFarmer?

I don't like that you have to upload something to put on the page and it shows it at the bottom of the page. Review collected by and hosted on G2.com.

JW
Jordan W.
IT Manager
Mid-Market (51-1000 emp.)
"ThoughtFarmer was the right choice, from beginning to end."
5/5
What do you like best about ThoughtFarmer?

It is easy to use and understand. Because of this, setup is a breeze, and once you're launched you can easily teach others how to use the tool.

The software makes sense. As you build the site you'll find you're able to see and understand how everything works. This makes setup a breeze.

Their staff is awesome. Oscar in support was always available if things broke. Ben and Alina with the weekly check ins kept me on pace and were extremely knowledgeable. If they didn't know the answer they always got back to me in a timely fashion. I truly felt like they cared. Review collected by and hosted on G2.com.

What do you dislike about ThoughtFarmer?

Outlook doesn't integrate with their calendar, but ThoughtFarmer has told me this will be updated within the year. Review collected by and hosted on G2.com.

Response from Marc McPherson of ThoughtFarmer

Thank you for your kind words! We're glad to hear that you found ThoughtFarmer easy to use and that our staff provided helpful support. We understand the importance of integrating with Outlook and are working on updates to address this. We appreciate your feedback and are grateful for your support!