Thought industries not only met our LMS requirements and addressed our primary use cases, they've proven to be a great partner working to drive our success. Review collected by and hosted on G2.com.

No LMS can be all things to all customers. However, Thought Industries' roadmap demonstrates how they value customer feedback to design features we need. Review collected by and hosted on G2.com.

I like how the platform is user-friendly, from also the backend, it makes the creation of training very smooth and easy. But at the same time you are able to creat a really nice experience for the learners due to all the possible customization functionalities. Review collected by and hosted on G2.com.

I asked already the TI assistance team, to please integrate some sort of chat option, where learners can chat in real-time, it will be an incredible add-on. To make people even more connected and involved. Review collected by and hosted on G2.com.

This LMS is designed very well for anyone who needs to train or educate extended teams, such as partners, resellers, dealers and more...and this can be done a la carte or by susbscription, with plenty of variety when it comes to monetizing and releasing the content you want to share. If you don't need to create courses because you're using another tool and you have a huge need to focus on engaging 3rd party teams, TI might be a great fit. Review collected by and hosted on G2.com.

Creating online training with ThoughtIndustries made me depressed.

It's very clunky, there is no auto-save (you literally have to save after making ANY changes), and is NOT friendly with SCORM files if you want to import your own SCORM files. I had to contact customer support several times to get the SCORM files we needed to work and, while we received quick response from their team (summer of 2022), they had to move our ticket to their development team...which, again, is importing SCORM files in to an LMS system. I will die on this hill that the most primary function of an LMS system is that they can host SCORM files, and it took almost two months of working with their customer success and development team to get this done. It's worth mentioning that, after they think they delivered a solution, they asked me to test it. This happened 3 times, and it means that I spent at least one entire work week doing QA testing for them instead of doing my job, because TI is not SCORM file friendly.

I insisted we bring our own training via SCORM for another tool because, while TI can technically create courses, the experience is so miserable that I'd sooner rather choose to create and deliver an onboarding program via the web-based version of Microsoft PPT. In a word, it's clunky. And at their price points, you'd expect it to be comparable in both the number of features and ease-of-use as Docebo, Captivate, or Articulate. If you're an LMS admin or an instructional designer who are looking to build and manage content in TI, I couldn't recommend this. Review collected by and hosted on G2.com.

We are in the implementation phase (nearing the end) of getting up and running with Thought Industries. Their training and onboarding has been solid and thorough. We feel like they are working to help us succeed with our unique business needs (hey, don't we all have them?!) Review collected by and hosted on G2.com.

So far we don't have a Dislike list. Will bubble up any items we discover. Review collected by and hosted on G2.com.

The reporting functionality in Thought Industries has scope to find and cross-reference a lot of information which is helpful. There's an opportunity to create custom reporting and pull in/select fields that you'd like to see. Review collected by and hosted on G2.com.

The poor UX and basic functionality within the system. There are some things which you'd expect to work, but just dont. As an example a way to bulk remove learners/users from the system. The ability to bulk re-send information. Lots of basic functionality which requires you to take alot of manual steps to address. Review collected by and hosted on G2.com.

Creating content within the LMS is easy to construct and use. There are many ways to customize learning paths, create linked content, and help learners manage their content. Review collected by and hosted on G2.com.

The reporting tools, while robust, are not that easy to learn to use. The UI is very logic-based but does not make it very user-friendly to extract the data I'm often looking for. Review collected by and hosted on G2.com.

I like the ability to create our own content and make sure that it can follow a learning path ensuring our customers are on the right track. The ability to drill down and see what clients have learnt really helps us to hone our education track. Review collected by and hosted on G2.com.

I would like to see greater flexibility in the reporting, it can be quite confusing to setup initially but this may be due to the fact that I need more practice. Review collected by and hosted on G2.com.

The high-touch personal outreach by our onboarding specialist, account manager, and support staff. Thought Industries does a great job of proactively communicating and providing prompt resolution when needed. Review collected by and hosted on G2.com.

The user interface is too busy and difficult to navigate. All of the interactive areas -- dashboard, support center, and reporting area -- have multiple tiles that look pretty but take up too much space on the page. They're also different sizes and contain too much text. This results in the user's eyes darting back and forth looking for the necessary item. I find myself craving a simple dropdown text menu. Review collected by and hosted on G2.com.

This is our association's first time implementing an LMS. Change is not easy for our members, but they are very happy. Thought Industries staff were thoughtful and supportive, providing examples of best practices and change management tips along the way. Review collected by and hosted on G2.com.

So far, there is nothing we dislike. We had trouble figuring out some permissions for our panoramas, but TI helped us troubleshoot and we made it work. Review collected by and hosted on G2.com.

We use Thought Industries for Customer Education and internal training at Cloudinary. In my role as Instructional Designer/Curriculum Program manager, I have found the process of getting a course loaded, tested, and running straightforward and easy to do. We have taken advantage of the ability to add HTML within the CMS to embed external resources easily. We create assessments both manually in the CMS and using GIFT uploads. Everything works well and it is not a daunting task to try new ways of presenting content. It’s enjoyable working with the staff at TI to learn about new initiatives and solve problems. Review collected by and hosted on G2.com.

The Admin UI is very intuitive, but in any UI tool, I always look for the little question mark icon to provide on-the-spot help, so it would be nice to have something like that available. Review collected by and hosted on G2.com.