--- title: Thought Industries Reviews meta_title: 'Thought Industries Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 162 reviews by the users' company size, role or industry to find out how Thought Industries works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 162 scale: '5' date_modified: '2026-08-09' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Thought Industries Reviews **Vendor:** Thought Industries **Category:** [Customer Education Software](https://www.g2.com/categories/customer-education) **Average Rating:** 4.1/5.0 **Total Reviews:** 162 ## About Thought Industries Thought Industries is the Customer Learning & Intelligence Platform that turns customer education into growth. Create, deliver, monetize, and measure learning for customers, partners, members, professionals, staff, and the market at large. Unlike traditional LMS platforms that silo content and measure completion, Thought Industries's headless framework empowers customer learning to move at the speed of business, to deliver personalized learning at scale to influence behavior and outcomes. - Scale individualized experiences, deliver guidance wherever customers learn, and turn interactions into intelligence with Omnichannel and Conversational AI Learning. - Enhance the learning experience with AI video, coaching, and personalized recommendations. - Author, update, and manage your learning catalog from inside Claude with Thought Industries for Claude. - Ensure education for customers, partners, employees, and the market is accurate, relevant, and provisioned with the appropriate privacy and governance. - Capture value from premium learning experiences with native eCommerce capabilities and flexible monetization options. - Increase brand visibility in AI search results by structuring and indexing learning content for AI assistants like ChatGPT, Gemini, and Claude. - Generate demand with prospective customers by opening courses and content to end-users without a log-in. - Influence sales pipeline by delivering learning to prospects during product trials. - Unify learning across every touchpoint and turn every interaction into intelligence, so teams can drive adoption, improve retention, and prove the business impact of learning. Thought Industries was founded in 2013 around the core belief that online learning experiences should be modern, intuitive, engaging, and scalable. Headquartered in Boston, Thought Industries serves customer-centric business across North America and Europe. ## Thought Industries Pros & Cons **What users like:** - Users value the **strong collaboration** fostered by community engagement and exceptional support from the Thought Industries team. (1 reviews) - Users value the **exceptional customer support** and community engagement, fostering a strong sense of belonging and empowerment. (1 reviews) - Users praise the **exceptional customer support** of Thought Industries, enhancing their learning journey and community engagement experience. (1 reviews) - Users appreciate the **strong community engagement** and supportive resources, enhancing their learning experience significantly. (1 reviews) - Users appreciate the **exceptional support and community engagement** from Thought Industries, fostering a dynamic learning environment. (1 reviews) - Review Process (1 reviews) **What users dislike:** - Users desire more **enhancements in customization and analytics** to maximize the platform's capabilities effectively. (1 reviews) - Users note a **lack of extensive customization** options, indicating a desire for more flexibility in the platform. (1 reviews) - Users note that utilizing Thought Industries requires **significant upfront time investment** for optimal customization and strategy development. (1 reviews) ## Thought Industries Reviews ### 1. A Customer Education Platform That Truly Puts Learners First **Rating:** 4.5/5.0 stars **Reviewed by:** Damaris L. | Senior Instructional Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2025 **What do you like best about Thought Industries?** What sets this LMS apart is the level of support and community engagement it fosters. The customer education team is phenomenal—responsive, thoughtful, and deeply invested in user success. I especially value the weekly office hours, community events, and open sessions that create an inclusive and dynamic learning ecosystem. The follow-up emails and guided assistance make sure nothing falls through the cracks. The “panoramas” concept is a standout feature that helps map the learning journey for different audiences in a meaningful, scalable way. I always feel seen, heard, and part of a real learning community. The impact of this support cannot be overstated—it’s empowering and consistent. **What do you dislike about Thought Industries?** There’s little to critique. If I had to mention something, I’d say I’d love to see continued enhancements in customization and analytics capabilities—but even these are evolving quickly. To fully unlock the platform's potential, you do need to invest time upfront in designing a thoughtful strategy for public, partner, and internal L&D implementation. A clear roadmap and internal alignment are key to making the most of everything the system has to offer. **What problems is Thought Industries solving and how is that benefiting you?** The platform enables us to create, organize, and share on-demand learning content with multiple audiences—internal teams, partners, and customers—in a streamlined and scalable way. It also allows us to track learning progress, report on outcomes, and export data to our BI tools, helping us directly measure the business impact of our learning programs. ### 2. Great platform for eLearning - especially with hands-on labs **Rating:** 4.5/5.0 stars **Reviewed by:** Simon F. | Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Thought Industries?** Thought Industries (Ti) provides a modern platform which is both a Learning Management System and an authoring tool for self-paced eLearning (and indeed instructor-led training too). The implementation was relatively straightforward and Ti had expertise on hand to help. This was mainly needed for some integrations with other tools like SSO. There were three main capabilities we were looking for which Ti came out very strong on. 1) We needed a public facing shop-front for our training so that anonymous users could browse our training catalogue. 2) We needed the ability to integrate with a hands-on lab provider (Skytap) so learners had self-service access to our software products within the eLearning environment. 3) We needed to provide distinct learner experiences for three categories of learners (our employees, our partners, our customers). Ti has continued to deliver faultlessly on all three. We also needed a platform which could be easily managed by a very small team and in which instructors could easily add and manage content with minimal training. Finally, we needed a reliable platform along with access to responsive support for those rare times when needed. We continue to receive great feedback from our learners, we are continually adding to our portfolio of training and the amount of time we spend on supporting learners is minimal (and the majority of issues we do get are related to user error or log-in challenges related to our SSO). **What do you dislike about Thought Industries?** If I had to choose a weak point, it would be the way instructor-led training is configured in Ti. Luckily, our volume of instructor-led events is low so not a huge challenge for us. We do run ILTs occasionally and it all works fine, it's just a bit cumbersome the way sessions are created and managed. I know other Ti customers do run high volume of ILTs so there must be ways to make this work which perhaps we did not explore fully due to our low requirements. **What problems is Thought Industries solving and how is that benefiting you?** 1) We need to keep our sales and presales teams fully enabled on product lines which are evolving very fast. 2) We need to provide user training, including hands-on access to our software products, to customers as well as prospects wishing to evaluate our products. 3) We need to keep our partners up to date and enabled at three levels: sales, presales and technical services delivery. We also provide partner training around competencies which are linked to accreditations as part of our partner programme. One of Ti's key strengths is its learning catalogue. By using custom tags, we can provide a shopping-like browsing experience as well as comprehensive search. We also use Learning Paths and custom pages to sign-post recommended learning to groups of learners. ### 3. Excellent Feature Rich Platform with all the Bells and Whistles **Rating:** 5.0/5.0 stars **Reviewed by:** Roxi N. | Digital Ecosystems Administrator & Project Manager , Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2022 **What do you like best about Thought Industries?** The extraordinary amount of features and functions are a huge selling point, but the support hub is really the most useful (and used) feature for me personally as an administrator. Having so many training videos and courses to learn how to use the platform is by far the most incredible software support feature I have ever seen a company offer. There are typically at least several articles, videos, and/or courses on any given topic you could search for. You don't have to wait for support on common functions in most cases. Speaking of support, this is probably the other best feature of the Thought Industries platform. The support team goes above and beyond to help you find a solution regardless of how complicated your issue is. **What do you dislike about Thought Industries?** No sandbox out of the box. The lack of color/font options in wysiwig editors. The inability to use a categorized administrative catalog. Not having the ability to pull our own employee academy reports (I see why this isn't possible given the reporting options and it's not feasible to use a panorama for every single client, but it would be a "nice to have" option. **Recommendations to others considering Thought Industries:** Have. A. Plan. Don't launch too early. Listen to what Thought Industries tells you to do when onboarding. Take your time, make a content item of every single type, register as a user in all of it and thoroughly test every single thing with multiple people before adding all of your content. Don't assume you can deal with just the settings, or just the content, or just the design, of a bunch of titles and then add the other items later. Add it all from the beginning - it's a lot more work at the start but completely worth it at the end. Don't make assumptions and don't take shortcuts. Don't be afraid to come up with creative workarounds for special use cases. And if you're using SSO - have a developer. **What problems is Thought Industries solving and how is that benefiting you?** Many. Thought industries has been instrumental in our digital transformation and the ability to offer our customers a more user-friendly learning experience. Automation is HUGE. Many of our processes are outdated and manual, whereas, with TI, we can easily automate a large amount of our daily processes, like issuing certificates. **Official Response from Mike Daecher:** > Thank you for your review! We really appreciate such detailed feedback! ### 4. Excellent Support and Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Thought Industries?** Thought Industries is an excellent LMS! we have had a fantastic experience not only with the software but also with the Team at TI. Our CSM is supportive, professional and always willing to help us, sometimes with little time to spare! Our most favourite feature is Panorama which has taken our customers to another level in their learning experiences. We went through a fantastic implementation experience and this has set us up for success. The software is easy to use and provides a great platform for people who use us, like our team on a daily basis. **What do you dislike about Thought Industries?** My only thing that I would say is that I would like there to be some slightly better features around in person training. **What problems is Thought Industries solving and how is that benefiting you?** TI is providing solutions to support a global customer audience across many languages and security requirements. ### 5. Highly recommended Learning Management System for employees, customers and partners **Rating:** 5.0/5.0 stars **Reviewed by:** Vandana . | LMS Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2023 **What do you like best about Thought Industries?** From the begnining, we had a seemless implemetation with TI and from day one its so easy to use. I use TI on a daily basis, being a LMS Manager of my organisation, I have to login every day and make sure TI aligns with needs of the organisations. TI provides a wide range of functionality and is best for internal as well external users, I particularly like Panorama. Using TI in our organisation we are able to provide our customer with their own mini learning page which gives them ability to see how the learnings being utilised and they feel more engaged with the platform. I have worked on different LMS however have not seen this particular feature which is provided by Panorma. The support team is very prompt and our Customer Success Manager is very responsive and has been very helpful in ensuring we get the resrouces we need from TI and our difficulties are resolved promptly. **What do you dislike about Thought Industries?** TI is amazing LMS compared to other LMS I worked on and it got lot of inbuild features, however I find the limitation to integrate the add-ons because of additional cost. Sometimes the data in reports are not accurate and not reliable so that is one of my concern area with TI. **What problems is Thought Industries solving and how is that benefiting you?** Thought Industries helped us streamline our Training offerings, we now have all over content at one place and everyone - Employees, Customer, Partners can access training from their specified Panorama. This gives us abiliity to make customised content as per the needs of audience, it helped us organise our content and user base. The learning offerings purchasing from the learning site directly is easy and user friendly. I like the Tag function which has made navigation so much easy and faster for the user. The ability to customize learner experiences by client with the help of Panorma has made the experience more meaningful for our users. ### 6. A Powerful LMS Platform for B2B Customers **Rating:** 4.5/5.0 stars **Reviewed by:** Adrian D. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2023 **What do you like best about Thought Industries?** TI provides a wide range of functionality for a high level LMS. Our customers range from mid-sized businesses to Fortune 500. Using TI, we're able to provide a robust, and easy to use learning experience for our customers. We repeatedlly hear customers say they like how clean our courses are. TI also provides advanced capabilities such as setting up exclusvie, branded campuses for our customers (Panoramas), multilingual support, SCORM support, ecommerce and multicurrency support, learning paths, integration with Salesforce, and a highly customizable user interface. The weekly, focused learning sessions have been extremely helpful in learning key functionality in bite-sized lessons. Also, our Customer Success Manager is very responsive and has been very helpful in ensuring we get the resrouces we need from TI. **What do you dislike about Thought Industries?** Expect a bit of a learning curve when adopting TI. While we did get thorough training up front, it was too much too soon and we felt a bit confused trying to implement some of the advanced functionality. Also, getting technical support for some issues has been slower than we would have liked. **What problems is Thought Industries solving and how is that benefiting you?** TI enables us to provide an advanced, robust and easy to use learning experience for our customers. ### 7. Great LMS partner! **Rating:** 4.5/5.0 stars **Reviewed by:** Joana S. | Associate Managing Consultant , Enterprise (> 1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Thought Industries?** I enjoy this partnership quite a lot and the folks at TI have always been available and quick to reply to any questions or need of assistance. **What do you dislike about Thought Industries?** In the content creation perspective, it would be nice to have a bigger range of interactive native pages to choose from. **What problems is Thought Industries solving and how is that benefiting you?** TI has helped us establish a one-stop shop for learning, easily accessible to our clients, through multiple means of entry. ### 8. An LMS that offers more features that the overage and easy to integrate. **Rating:** 4.5/5.0 stars **Reviewed by:** Yohiner C. | Learning Architect , Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2023 **What do you like best about Thought Industries?** Thought Industries offers at the same time enterprise-grade features that are easy to use and customize. The customer support is incredibly responsive, and it is very easy to integrate the tools you already use, such as Teams, Zoom, Payment Gateways, and Credly. **What do you dislike about Thought Industries?** Surveys, Quizzes, and assessment pages need to be improved by adding additional configurations, such as mandatory questions or the ability to force learners to attach files in the case of assessment pages. **What problems is Thought Industries solving and how is that benefiting you?** TI is helping us to execute enablement programs for our partners and adoption training courses for our customers. ### 9. Thought Industries - Sets a high bar and the standard for LMS's in the industry! **Rating:** 5.0/5.0 stars **Reviewed by:** Lynn O. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2023 **What do you like best about Thought Industries?** Thought Industries is the most robust LMS you will find on the market. Their toolset and underlying architecture support the full range of applications, small to very complex, handling elegantly any use case you may require. Their customer training and support sets the bar for the industry. After over 35 years in educational technology, I am not easily impressed. However, the Thought Industries team has considered every level of support needed and provides it with high quality and reliability. They continue to provide support throughout the duration of a subscription as well, not just at start-up. If you are looking for a true LMS partner as you implement and grow your business, I'd suggest you look no further. **What do you dislike about Thought Industries?** The Thought Industries system is complex and supports a wide variety of use cases. As a result, it is critical that you have a dedicated staff member to set it up and ensure full utilization. We did not have a team in place to implement the system, yet were able to fully implement with Thought Industries staff's assistance. **What problems is Thought Industries solving and how is that benefiting you?** Thought Industries solved our need to provide a comprehensive solution for delivering curriculum and professional learning to a wide school and non-profit audience. The system had to support engaging, interactive and personalized learning. ### 10. A friendly but professional online digital platform that turns your ideas in reality **Rating:** 4.5/5.0 stars **Reviewed by:** Catalin N. | Enterprise (> 1000 emp.) **Reviewed Date:** April 06, 2023 **What do you like best about Thought Industries?** From the development perspective, I like the option to choose different predefined types of pages and how to combine them. Also, monitoring and reporting are essential, and Thought Industries provides this as an integrated service. **What do you dislike about Thought Industries?** As a content developer, the primary colors (RYB) must be available by default and not as an option. There are many other ways to cover/integrate such an income from other options. Also, the graphic capabilities should be improved for technical customers. The actual graphic import options are very limited. **What problems is Thought Industries solving and how is that benefiting you?** As an electronics engineer, I know that in our field, there is a lot of detail and information that needs to be learned but, most importantly, regularly reviewed. The Thought Industries online platform allows regular self-training, certification with different complexity stages for our field engineers, and access to technical information anywhere and anytime. ### 11. Ti has been great! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2023 **What do you like best about Thought Industries?** Reliablity, quick support, ease of use making and admining courses. **What do you dislike about Thought Industries?** Compared to our last platform, I am not sure there are any downsides other than cost. **What problems is Thought Industries solving and how is that benefiting you?** TI is solving the problem of hosting self-paced training courses for our products. We need a low friction way to educate our customers on how our product is best used, and TI meets that need. ### 12. Wonderful! **Rating:** 4.5/5.0 stars **Reviewed by:** Alexandra v. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2023 **What do you like best about Thought Industries?** I find the customer experience wonderful. Their account managers and support team are always quick to answer, friendly, and helpful. They also are great at helping us problem solve. **What do you dislike about Thought Industries?** I wish we had more capabilities to change the HTML on the automated emails. Otherwise, our issues are more with our learner's capabilities than Thought Industries' products. **What problems is Thought Industries solving and how is that benefiting you?** We are able to streamline our training materials in one place. Facilitators find it easy to use, and also enjoy the vast capabilities the widgets have for creating or editing content. We can customize learner experiences by client, which can make the experience more meaningful for our users. ### 13. Overall, extremely positive **Rating:** 5.0/5.0 stars **Reviewed by:** Meg B. | Enterprise (> 1000 emp.) **Reviewed Date:** April 06, 2023 **What do you like best about Thought Industries?** Content creation using page options, very secure multi-tenant platform, simple yet secure SSO integrations, highly intuitive platform, and a gorgeous client-facing interface. **What do you dislike about Thought Industries?** We have a lot of content. We use content tags to organize and display our content. However, it is impossible to report on tags. i.e. I want to see all content with 'special tag' and then download that content list. **What problems is Thought Industries solving and how is that benefiting you?** Thought Industries allows us to present our clients with an interactive and visually appealing tenant site (a panorama) that can be swiftly and easily branded/theme'd for the client. ### 14. Everything learning in a single portal. **Rating:** 4.5/5.0 stars **Reviewed by:** Charles Z. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2023 **What do you like best about Thought Industries?** We can design education, deliver experiences, and measure outcomes in a single portal. We can integrate previous and future SCORM/xAPI; all reporting is done here. **What do you dislike about Thought Industries?** Every LMS/LXP will fall short of your return on expectations because of your specific needs, but I implore you to begin looking at what you can Optimize here. **What problems is Thought Industries solving and how is that benefiting you?** Thought Industries has always listened, considered, and responded to our enhancement requests. I feel heard and love to see "my ideas" implemented. ### 15. Easy to use online courses **Rating:** 4.5/5.0 stars **Reviewed by:** Silvia P. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2022 **What do you like best about Thought Industries?** Once the setup is done according to your needs, Thought Industries is pretty simple to use for everyone. You get pre-built courses setup, analytics and easy-to-use widgets to complete your offer. Via zapier, it connects with any other software we use. **What do you dislike about Thought Industries?** It can be a closed environment sometimes, and you must find creative solutions to adapt to existing external systems. The TI team is always there to support. **What problems is Thought Industries solving and how is that benefiting you?** We were looking for an all-in-one solution for our various B2C online courses / services. As a diverse business, this is not easy to find. This helped the business to centralise the offer. ### 16. Solid + Intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Zack P. | President & CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2022 **What do you like best about Thought Industries?** Robust set of LMS features that satisfy the majority of customer user. Learning Paths and Content Authoring are world-class tools. **What do you dislike about Thought Industries?** Still lacks a few bells/whistles required for customer admins to have same UX and permission sets as they would have using an enterprise LMS solution. Panorama Admins should have all permissions necessary in their panorama and no dual-login for different permissions. **What problems is Thought Industries solving and how is that benefiting you?** Customer training, transcripts, content library and more. Integrating to field dispatching system. Internal employee learning and development, as well as complaince training. **Official Response from Mike Daecher:** > Thanks for taking the time for your review! We really appreciate it! ### 17. Finally a Learning Management System Platform with WorldClass Support! **Rating:** 5.0/5.0 stars **Reviewed by:** Denise J. | Senior Instructional Design Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2022 **What do you like best about Thought Industries?** Thought Industries is very intuitive to use with many native course authoring features, but best of all is their first-class support team always ready to assist. **What do you dislike about Thought Industries?** I do wish there were a few more options with the course authoriting tools natively available. What is offered is good, but wish there were more options like multiple matching or step ordering options for quizzes. **What problems is Thought Industries solving and how is that benefiting you?** TI is helping us offer personalized client education experiences to help us help our clients. This is helping us by solidifying relationships with clients and keeping them long term. ### 18. Great platform and even better customer support! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2019 **What do you like best about Thought Industries?** Thought Industries allows us to effectively deploy educational materials in a modern and creative way for learners. They offer so many pages to choose from to help implement our educational materials in a way that leaners have loved so far! I cannot say enough about how great their client support analysts have been. If ever we have a question about the platform, whether that be a custom function or design question, Ti is extremely quick to respond and usually with multiple solutions and visual instructions that help solve the initial request. **What do you dislike about Thought Industries?** Sometimes our clients are requesting functions on the site that are not doable on Ti, but Ti encourages us to submit the request to their "voice of the customer program' where they are reviewing development requests. They usually keep us updated on the status of those requests which is nice to know. **Recommendations to others considering Thought Industries:** Highly recommend working with their wonderful team! So supportive. **What problems is Thought Industries solving and how is that benefiting you?** We have solved so much together! The Ti platform has given us the opportunity to cascade our learning materials beyond live sessions so individuals can deepen their education on important topics that help shift the culture in their industry for the better. ### 19. Have been recommending this platform for all of my L&D friends and former colleagues! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2022 **What do you like best about Thought Industries?** The extent to which you can customize Thought Industries is great! It can be daunting in the beginning, but once you get your feet wet the possibilities of what you can do and how you design it are endless. **What do you dislike about Thought Industries?** If I have to choose something I dislike, it would be that since there are so many ways you can customize your site, there's also the opportunity to 'over customize' and cause quirks in your site that wouldn't otherwise be seen, and are difficult to troubleshoot. **What problems is Thought Industries solving and how is that benefiting you?** Being able to easily customize what content each group needs is allowing us to reach more people at a faster rate, and allowing us to think more 'globally' in our planning and content reach. ### 20. Could not have imagined a better partner in educating our customers **Rating:** 5.0/5.0 stars **Reviewed by:** Cary S. | Director of Training and Guest Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2021 **What do you like best about Thought Industries?** I will begin with the platform itself. Intuitive, continually evolving , and powerful enough to deliver important information to everyone from Prospects, customers, and employees. Beyond the platform, or should I say behind it, is a team of people that truly want nothing more than for my program to be successful. It is also very impressive how Thought Industries listens to their customers and commits to investing in improving resources. **What do you dislike about Thought Industries?** There is a bit of a learning curve with all the tools available, but between Office Hours and the new customer trainings, it is easy to become an expert. **What problems is Thought Industries solving and how is that benefiting you?** With a well thought out plan, Thought Industries has allowed us to deliver the education and communications to the people that need it most. We are able to deliver important technical training to users on the front line while also empowering champions and program sponsors with thought leadership. **Official Response from Alex Forbes:** > Hi Cary! Thank you so much for taking the time to share your thoughts about our platform and team here as well. We all greatly appreciate it and your partnership with us! ### 21. Great Platform for B2B! **Rating:** 4.5/5.0 stars **Reviewed by:** Christina L. | VP of Operations & Information Systems, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2022 **What do you like best about Thought Industries?** One of my favorite things about Thought Industries is how they continually update the platform and listen to customer feedback. Having used LMS platforms in the past that felt like they were built in the 90's and never updated again, Thought Industries really strives to maintain continuous improvement. **What do you dislike about Thought Industries?** There are some limitations around assessments and user permissions that I would like to see enhanced. Weighted questions, and the ability to go back and review answers before submission are just a couple of things that I think would enhance the platform. I would like there to be more functionality for Panorama Admins - being able to self-serve in the setup of manager profiles for their Panorama or to bulk assign content would be a huge win. **Recommendations to others considering Thought Industries:** If you are looking for a way to monetize your training (online, in-person, etc.) and want an opportunity to create real stickiness with your customer base - Thought Industries is an excellent choice. Their authoring tool is simple to use and can very quickly provide ROI. This is not an HRIS, so if that is your main need, this is probably not the platform for you. **What problems is Thought Industries solving and how is that benefiting you?** With Thought Industries Panorama feature, we are helping our customers set up custom-branded experiences for their employees, enabling our customers to develop their own training built right on the Thought Industries platform and take advantage of all of the training we developed. Utilizing learning paths, we assist our customers in setting road maps for their employees to gain qualifications and grow internally while providing a clear visual for all parties of what is required. Since using Thought Industries, we have seen a 500% increase in subscriptions from customers and continue to grow. We now have our entire student transcript in one location and have consolidated the buying experience to one platform. Before Thought Industries, our student data was siloed in separate systems depending on the delivery method. Our students are now also able to retrieve their transcript, certificates and qualification cards any time they need for the first time! **Official Response from Mike Daecher:** > Thank you for this Christina! We really appreciate you taking the time! ### 22. Thoughts Industries is an exciting platform that gives us Front End Devs the power back! **Rating:** 5.0/5.0 stars **Reviewed by:** Andre E. | Lead Learning Technologist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2022 **What do you like best about Thought Industries?** I loved that I was able to code into the platform and create interactives with relative ease. Most other LMS Platforms require me to get quite hacky to get things to work. **What do you dislike about Thought Industries?** One thing though that could use some work I would say is the screen real estate of the UI. If it could be made more minimalistic, especially the top of the page, that would be perfect. **Recommendations to others considering Thought Industries:** I would say go for it. Amazing platform, great support, very few bugs and even if there are any, they get fixed very quickly. **What problems is Thought Industries solving and how is that benefiting you?** A major problem that Thoughts Industries solved with us was the price range. I was told that other LMS' were quite a bit more expensive. Thoughts industries not only shocked me with its platform capabilities but also its user-friendly approach. Took me only 30 minutes to onboard to it. Took me even less time to fall in love with the platform. One of the best platforms I have worked on in my 9 years of working within the industry. **Official Response from Mike Daecher:** > Thanks for your feedback! Go Front End Devs!! :-) ### 23. Best Platform Built for Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Sherilyn J. | Manager of Design and Delivery, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2022 **What do you like best about Thought Industries?** Course creation is very easy. There are a lot of features and integrations. The ability to have panoramas and sublicenses is perfect for separating content and customizing for our clients. **What do you dislike about Thought Industries?** We experienced some growing pains in the onboarding and account management side - I know they are working hard to fix this. Thought Industries has grown substantially in the last few years. **Recommendations to others considering Thought Industries:** This is by far the best platform for customer learning and you don't need to know a lot about web design to make it an easy user experience. **What problems is Thought Industries solving and how is that benefiting you?** It is so easy to create courses within Thought Industries so we are saving money by not having to create content in other platforms like Adobe and then upload the SCORM, although you can do that. We have been able to create two successful programs with mostly asynchronous content that is very easy for our learners to navigate. **Official Response from Mike Daecher:** > Thanks for your review! We have been growing very quickly, which is a good problem to have. We've invested quite a bit in our internal Services team, which we consider a real differentiator to help our customers get value out of our platform fast. ### 24. Very Customer-Centric service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2022 **What do you like best about Thought Industries?** The team is very responsive. If we reach out to support or ask for help of any kind, we hear back quickly and reach a resolution if needed. **What do you dislike about Thought Industries?** There are a couple of features that don't exist in the platform that would be helpful. However, we have a unique use case, and they are always willing to hear what features would be helpful to us. **What problems is Thought Industries solving and how is that benefiting you?** They're solving for getting learning content to folks when they need it, and in whatever way is best for the customer to consume. We've already been able to increase our number of trained users by moving to the TI platform. ### 25. A Great Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Peter G. | Patroller, Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2022 **What do you like best about Thought Industries?** Thought industries not only met our LMS requirements and addressed our primary use cases, they've proven to be a great partner working to drive our success. **What do you dislike about Thought Industries?** No LMS can be all things to all customers. However, Thought Industries' roadmap demonstrates how they value customer feedback to design features we need. **What problems is Thought Industries solving and how is that benefiting you?** Our vision is to deliver support and training at the moment. Thought industries emerging features support that. ### 26. Finding Features and Functionality under the Hood **Rating:** 5.0/5.0 stars **Reviewed by:** Heidi S. | Chief Learning Officer, Enterprise (> 1000 emp.) **Reviewed Date:** May 25, 2022 **What do you like best about Thought Industries?** We are in the implementation phase (nearing the end) of getting up and running with Thought Industries. Their training and onboarding has been solid and thorough. We feel like they are working to help us succeed with our unique business needs (hey, don't we all have them?!) **What do you dislike about Thought Industries?** So far we don't have a Dislike list. Will bubble up any items we discover. **What problems is Thought Industries solving and how is that benefiting you?** Our business problems have to do with meeting the needs of our members across the globe who are NOT our employees. So tracking and reporting is a bit different than if all learners were from one organization. A benefit we see is how we are preparing to build courses more quickly by leveraging the simple tools in the system that all on our team can use (it doesn't require the skills of a Storyline expert!). **Official Response from Mike Daecher:** > Thank you Heidi! We really appreciate your review, and look forward to helping you grow and scale your learning business! ### 27. Great tool that has revolutionised how we train our team and clients alike! **Rating:** 4.5/5.0 stars **Reviewed by:** David B. | Director Customer Success, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2022 **What do you like best about Thought Industries?** I like the ability to create our own content and make sure that it can follow a learning path ensuring our customers are on the right track. The ability to drill down and see what clients have learnt really helps us to hone our education track. **What do you dislike about Thought Industries?** I would like to see greater flexibility in the reporting, it can be quite confusing to setup initially but this may be due to the fact that I need more practice. **Recommendations to others considering Thought Industries:** Go for it - make sure that you have a good idea of what the learning path will be. **What problems is Thought Industries solving and how is that benefiting you?** Reducing the time spent by our customer success team on repeated training sessions. This has helped us hugely to concentrate on other parts of the role required. **Official Response from Mike Daecher:** > Thanks David! We love hearing that we're helping you revolutionize your business! ### 28. User friendly LMS with great support team. **Rating:** 4.5/5.0 stars **Reviewed by:** Kristen J. | Director of Education and Leadership Development, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2022 **What do you like best about Thought Industries?** This is our association's first time implementing an LMS. Change is not easy for our members, but they are very happy. Thought Industries staff were thoughtful and supportive, providing examples of best practices and change management tips along the way. **What do you dislike about Thought Industries?** So far, there is nothing we dislike. We had trouble figuring out some permissions for our panoramas, but TI helped us troubleshoot and we made it work. **What problems is Thought Industries solving and how is that benefiting you?** All of our training were housed in different portions of our website and managed by different teams. This is bringing everything together. ### 29. Essential Tool in Delivering Training **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca P. | Curriculum Program Manager, Developer Education, Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2022 **What do you like best about Thought Industries?** We use Thought Industries for Customer Education and internal training at Cloudinary. In my role as Instructional Designer/Curriculum Program manager, I have found the process of getting a course loaded, tested, and running straightforward and easy to do. We have taken advantage of the ability to add HTML within the CMS to embed external resources easily. We create assessments both manually in the CMS and using GIFT uploads. Everything works well and it is not a daunting task to try new ways of presenting content. It’s enjoyable working with the staff at TI to learn about new initiatives and solve problems. **What do you dislike about Thought Industries?** The Admin UI is very intuitive, but in any UI tool, I always look for the little question mark icon to provide on-the-spot help, so it would be nice to have something like that available. **Recommendations to others considering Thought Industries:** Work with the TI consultants. Whether, at the beginning or in the middle of your training development, they can help a lot. **What problems is Thought Industries solving and how is that benefiting you?** Our organization has implemented panorama, which allows us to deliver in-house training restricted to our employees. They can login with SSO and see this company-only training content. We like the way that we can brand and create content according to our own design. We also host links to podcasts and webinars on our TI website. This makes it easy for someone browsing to find a wide range of learning content. **Official Response from Mike Daecher:** > Thank you for taking the time for your review Rebecca! We really appreciate it! ### 30. Modern Look and Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2021 **What do you like best about Thought Industries?** We picked this platform based on it's attractive interface and ease of use. We really appreciate the native authoring tools too. We are able to make content in an easy way. I have been impressed with the response time from Support and the quarterly check-ins with our account manager. **What do you dislike about Thought Industries?** Some design features could be made better for us, but I have noticed updates throughout the three years we have been clients. It is clear they are always thriving to improve and listen to their clients. **Recommendations to others considering Thought Industries:** This can be a pricier platform, but I think it is worth the cost, especially if you are not wanting to spend the time creating content with more time consuming authoring tools like Articulate etc. **What problems is Thought Industries solving and how is that benefiting you?** Being able to track all out content use in one place, as well as integrating with our CRM. It has also made the packaging of our content much more appealing. **Official Response from Mike Daecher:** > Thank you for your review. We appreciate the feedback! ### 31. Business LMS **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2022 **What do you like best about Thought Industries?** I have no programming experience whatsoever, and TI makes it easy for someone like me to create classes and communicate with our learners. **What do you dislike about Thought Industries?** It would be great if there were more shopping cart features. Some orders are hard to track to buyers/learners, because TI doesn't ask for their names or email addresses. This has created big headaches and work for our admin. I also wish learners could toggle between their Panorama and the full catalog (like you can in Refined Data). And the attention tracking on webinars is completely non-existent, so we have had to create our own solutions that are time-consuming and burdensome, but we are working on moving webinars from one provider to another, and TI insists it will solve our problem. **What problems is Thought Industries solving and how is that benefiting you?** I appreciate how easy it is to cancel a learner's registration, or move them to a different session, or swap their registration for someone else (because we get requests like those all the time). **Official Response from Mike Daecher:** > Thanks for the feedback! Please be sure you're communicating with your CSM so we can continue to support the growth and scale of your learning business. ### 32. Great LMS **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Enterprise (> 1000 emp.) **Reviewed Date:** May 25, 2022 **What do you like best about Thought Industries?** The modern look and feel of TI is my favorite. It is very user-friendly and intuitive to use. It allows for a variety of content types to be included. It is fairly easy for designers to build content as well. **What do you dislike about Thought Industries?** The user cannot update the My Learning list on the dashboard. So, if they click on any content just to explore, it remains on the list forever (which keeps growing). The different page types that are offered within a course should be allowed to be individual content types. For example, an html page should be a stand-alone content type for a quick microlearning. The "Microcourse" option is a good compromise, but it still is misleading in the description of the content when displayed in the catalog. Course content types should have more flexibility. Similar to learning paths, individual pages should have the ability to be marked elective so not every single page of a course must be completed to get credit. Finally, gamification options should not be at the panaroma level. We have different groups that use Thought Industries, and our method of earning badges must be generic to apply to them all. It would be great if those were customizable to each dashboard. **What problems is Thought Industries solving and how is that benefiting you?** Among other things, my team uses TI to offer professional development to our L&D team. We offer a variety of topics and content types and allow individuals to pick and choose what areas they'd like to learn more about. The benefits include having visibility to the "extra" learning our folks do and the regular participation in events. **Official Response from Mike Daecher:** > Thank you for taking the time for such detailed feedback! I'll be sure to share with our team so we can continue to improve our product and customer support. ### 33. This is a great platform for all of your customer education needs! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2022 **What do you like best about Thought Industries?** I find the ease of use to be one of the best features; everything is easy to locate, and the platform notifies you of tips and tricks for better use. I especially like how simple it is to create coupons for customers. **What do you dislike about Thought Industries?** Sometimes, looking at the user's information can be a bit confusing. I do not really understand the need for both an activity and engagement tab, as I have to go back and forth between the two, along with the other tabs, to try and get user information like when they started the learning path. **What problems is Thought Industries solving and how is that benefiting you?** I use Thought Industries as a customer certification platform. Besides having the ability to view and manage all customers, I find the reporting hub very beneficial, because I am able to look at trends with my customers, especially ones that are going through the certification as a group. **Official Response from Mike Daecher:** > Thanks for this! Really glad you're seeing the benefits from the Reporting Hub. It's a very powerful engine for business and learner insights. ### 34. Excellent way to share collateral and info for your customers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2022 **What do you like best about Thought Industries?** TI allows you a variety of ways to share information with your customers. From training guides to events to reference materials, there are so many ways for you to get info out to your intended audience. You can even monitor who has clicked into each item to better gauge how useful that material is. **What do you dislike about Thought Industries?** The only tricky thing about TI is that if you cannot seem to be able to go back and change the title or other fundamental details of the item you are adding. I have had to delete and start over in those cases. It would be nice if there was a way to easily go back and make edits to the entire item, rather than just certain components of it. **What problems is Thought Industries solving and how is that benefiting you?** We use TI to house and share our training materials and programs for external customers. **Official Response from Mike Daecher:** > Thanks for this! Content distribution can be a real challenge, so we're very glad to see you're taking advantage of all the ways Thought Industries offers to get your content out to your intended audience. ### 35. Flexible LMS, great for building hybrid courses **Rating:** 4.5/5.0 stars **Reviewed by:** Bob B. | Sr. Instructional Designer and Sales Funnel Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2022 **What do you like best about Thought Industries?** The page templates make it quick and easy to build content pages. I love being able to import interactions that I build in Articulate Storyline into my courses. **What do you dislike about Thought Industries?** I would like to have additional interactive page templates to work with. I don't like that audio doesn't play automatically on pages. End of lesson page is clunky. **What problems is Thought Industries solving and how is that benefiting you?** Learning paths have been very useful to keep curriculum content well organized. Analytics content has also been very useful. These have improved customer business performance. **Official Response from Mike Daecher:** > Thanks for this Bob! We really appreciate it! ### 36. Thought Industries has changed our entire business **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2022 **What do you like best about Thought Industries?** My favorite part about Thought Industries is that it is very user friendly for our learners. I have not heard complaints from users in over 90 countries. This is a huge win! **What do you dislike about Thought Industries?** The thing I dislike most about Thought Industries is the lack of customizability. Sometimes it cannot do what we would like for the platform to do. Overall it is good though. **Recommendations to others considering Thought Industries:** Make sure that you have someone help you set up your system. Do not try to do it on your own! **What problems is Thought Industries solving and how is that benefiting you?** We are allowing our global team to utilize and impact lives through the programs we have been able to upload. We were able to overcome Covid setbacks using this platform. We are so grateful. **Official Response from Mike Daecher:** > Thanks for your feedback! We love to see the business impact Thought Industries can have around the world1 ### 37. Thought Industries **Rating:** 4.5/5.0 stars **Reviewed by:** Michelle G. | Manager, Marketing & Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2022 **What do you like best about Thought Industries?** The ability to create multiple branded sites and the ease of creating courses natively within the platform. **What do you dislike about Thought Industries?** The inability to make content/course(s) required for a learner or see who has not started a particular course(s). **Recommendations to others considering Thought Industries:** Thought Industries is a wonderful tool for provisioning content/courses to multiple audiences for training that does not require a completion deadline. **What problems is Thought Industries solving and how is that benefiting you?** We are able to provision both compliance and continuing education content internally to employees. This has streamlined reporting for compliance audits. **Official Response from Mike Daecher:** > Thanks for this! We really appreciate you taking the time to give us your feedback! ### 38. User friendly and simple to view. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2022 **What do you like best about Thought Industries?** you can search things you need easily. Creating content also is a breeze. there are templates that we can use. **What do you dislike about Thought Industries?** sometimes the images does not load pretty quickly. though it might be because of my connection. but other than that TI is really amazing **Recommendations to others considering Thought Industries:** TI is user friendly. Their updates and imporvements proves to be always beneficial to users. **What problems is Thought Industries solving and how is that benefiting you?** Im using TI in creating contents for our clients. All the users really do benefit and it is useful for them. easy to navigate. as for the content creation, it is more user firendly coz everything is there, we already have templated embedded. though there are still times that im struglling with html. hope there can be a built in html tutorial or help link for htmls. **Official Response from Mike Daecher:** > Thank you! ### 39. Thorough yet User-Friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2022 **What do you like best about Thought Industries?** The way it is set up allows the content creator to easily find and click on what's needed. It doesn't take much clicking around to figure out how to create and edit. **What do you dislike about Thought Industries?** Sometimes it isn't super clear between the saving and publishing, whether the page/content is finalized. I also didn't find it easy to add a photo image to a table/adjust the table column sizing. **What problems is Thought Industries solving and how is that benefiting you?** We are allowing software users to become accustomed to our product on their own schedule and learn at their own pace. They are able to learn functions of our platform as new learners or come in to refresh their skills as needed. **Official Response from Mike Daecher:** > Thank you for taking the time for your review. This is great feedback -- we really appreciate it! ### 40. Powerful Learning Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Shea S. | Senior Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2022 **What do you like best about Thought Industries?** The ability to have individual branded learning spaces and designated admins for each. The reporting is very powerful. Tech support by email is amazing. Useful updates are constantly being released. **What do you dislike about Thought Industries?** The cloud content editor is nice but is limited compared to some other authoring tools in creating responsive interactions. The quizzing function is very limited and there is not a test bank feature. There is a steep learning curve on some functions of the platform. **What problems is Thought Industries solving and how is that benefiting you?** We create branded spaces (Panoramas) for our clients, who love the functionality of the dynamic catalog and find it effective for their end-users and internal employees. We host our custom training content for some clients on a subscription basis. ### 41. Great CLM **Rating:** 4.5/5.0 stars **Reviewed by:** Virgilio D. | Technical Instructor, Enterprise (> 1000 emp.) **Reviewed Date:** May 25, 2022 **What do you like best about Thought Industries?** It is a very intuitive user interface. The options are very easy to find **What do you dislike about Thought Industries?** Some times the screen freezes when , for example , the students list is loading **Recommendations to others considering Thought Industries:** It is one of the best learning tool I have used **What problems is Thought Industries solving and how is that benefiting you?** Giving public and private clases. Getting courses organized. Better graphical interface. **Official Response from Mike Daecher:** > Thanks Virgilio! We really appreciate you pointing out how intuitive the Thought Industries user interface is, especially for large, enterprise accounts like yours. ### 42. Great tool for delivering training across multiple locations! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2021 **What do you like best about Thought Industries?** The ability to have multiple clients through the panorama feature and the ability to control and disseminate content through tags. **What do you dislike about Thought Industries?** There seems to be a lot of confusion for client administrators on managing their roles between "admin" or when they want to access the platform as a "learner". This part requires some UI updates to make things more clear. **What problems is Thought Industries solving and how is that benefiting you?** We can have multiple clients in the same platform and control content packages and deliver an amazing user experience. **Official Response from Mike Daecher:** > Thanks for your feedback! Panorama is a very powerful tool to manage multiple instances at scale. And your comment about roles is noted for our roadmap discussions. ### 43. Dream Tool for LMS **Rating:** 5.0/5.0 stars **Reviewed by:** serena g. | L, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2022 **What do you like best about Thought Industries?** The site is very easy to learn and use . **What do you dislike about Thought Industries?** Sometimes finding certain things can be hard **What problems is Thought Industries solving and how is that benefiting you?** We are trying to reduce our one-on-one training time. This has been successful, and customers have provided great reviews of our courses. **Official Response from Mike Daecher:** > Thank you for your time! We really appreciate it! ### 44. Very hands on and professional staff **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2022 **What do you like best about Thought Industries?** The dynamics of the platform and large room to customize lessons and certificates. **What do you dislike about Thought Industries?** Somewhat complicated to navigate in the beginning. **Recommendations to others considering Thought Industries:** Pay attention to their onboarding process and take the time in your schedule to digest the information. **What problems is Thought Industries solving and how is that benefiting you?** Problems solved include making onboarings for both clients and new staff much more seamless. Has allowed for much more free time for our team to tackle other tasks. **Official Response from Mike Daecher:** > Thanks for the feedback! We really appreciate you taking the time! ### 45. User Friendly LMS **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Relations | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2022 **What do you like best about Thought Industries?** The simple interface for users and how easy it is to create content. **What do you dislike about Thought Industries?** The Learning paths have a default black box at the top. Its ugly and to manually be removed from each learning path. **What problems is Thought Industries solving and how is that benefiting you?** We have a lot of content to deliver to individual groups. Ti allows us to tag content to allow users to see what is relevant to them. **Official Response from Mike Daecher:** > Thanks for taking the time for your review -- we really appreciate it! ### 46. Grow business and grow your awareness **Rating:** 4.5/5.0 stars **Reviewed by:** Giorgio L. | Junior Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2022 **What do you like best about Thought Industries?** Simplicity on content building and reporting **What do you dislike about Thought Industries?** Delay on notification web hooks (around 2 hours) **What problems is Thought Industries solving and how is that benefiting you?** I created with simplicity a catalog with all my e-commerce items **Official Response from Mike Daecher:** > Thank you Giorgio! ### 47. TI LMS Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2022 **What do you like best about Thought Industries?** Authoring Tool built direcly into the LM **What do you dislike about Thought Industries?** We would like required programs for our LMS **Recommendations to others considering Thought Industries:** easy to use **What problems is Thought Industries solving and how is that benefiting you?** easy to use lms for us to sell to our customers and deliver content **Official Response from Mike Daecher:** > Thank you!!! ### 48. The programs looks very nice visually and many options to customize as per business need. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2022 **What do you like best about Thought Industries?** It's a good product with a rich user interface and we can integrate with any system by using built-in TI APIs. **What do you dislike about Thought Industries?** so far all good, but I recommend if we have created and last modified user and date information fields in TI components. ex: learner record, create date and last modified date in UI. TI API rate limit **What problems is Thought Industries solving and how is that benefiting you?** The learning experience is smoother than before. **Official Response from Mike Daecher:** > Thank you for your thoughtful feedback! Extensibility and integrations is a core part of our product roadmap for the foreseeable future to help our customers grow and sale even more. ### 49. Community Learning at it best **Rating:** 5.0/5.0 stars **Reviewed by:** Theresa S. | Senior Vice President - Director of Strategic Alliances, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2021 **What do you like best about Thought Industries?** This platform has replaced our old LMS and gives our clients an interactive, digital community learning experience. It allows for feedback for video and written submissions. We use this for both technical and practice management training. **What do you dislike about Thought Industries?** The lack of aggregation of reporting is frustrating. It is currently a manual process when you have multiple cohorts completing the same curriculum. **Recommendations to others considering Thought Industries:** If you are looking for a social learning platform, this is a viable, customizable option. Our clients have been amazed at the way we are able to implement training in practice management and technical topic areas. **What problems is Thought Industries solving and how is that benefiting you?** The ability to offer clients an on-line learning experience. It has given us the edge on our competitors. We are able to create multiple cohorts for courses so that they are able to interact with each other but still be managed by the coach for the entire class. ### 50. World Class site development platform backed by amazing and responsive Thought Industries team. **Rating:** 5.0/5.0 stars **Reviewed by:** Kirk S. | A, Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2021 **What do you like best about Thought Industries?** We are not professional web designers, site builders, or instructional designers but our partnership with Thought Industries has given us the insight, tools, support, and encouragement needed to launch and promote a dynamic, engaging, and customizable site. **What do you dislike about Thought Industries?** We have struggled with some 3rd party integrations and site documentation (helpful guides) could use some "beefing up". **What problems is Thought Industries solving and how is that benefiting you?** We are shifting a legacy business of training our customers on-site and/or in-person to a virtual environment and monetizing it through eCommerce integrations and the build out and design of self-service training courses and eLearning paths. In less than a year we have been able to re-capture several $100k in revenue which would have been lost otherwise due to Covid travel and in-person training restrictions. In addition, the ability to customize ADMIN roles on our Thought Industries site has allowed us to engage multiple internal business and product teams allowing them the ability to add/refresh site content on their schedule, not on a development team's schedule. This has lead to quicker content creation and allowed us to expand our customer invitations to our site to over 100k existing legacy accounts. ## Thought Industries Discussions - [How many customers thought industries have?](https://www.g2.com/discussions/how-many-customers-thought-industries-have) - 1 comment - [View Thought Industries pricing details and edition comparison](https://www.g2.com/products/thought-industries/reviews?filters%5Bnps_score%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+08%3A17%3A47+-0500&secure%5Bsession_id%5D=46e2ecf7-c36d-4824-bb55-2d146b8f37ce&secure%5Btoken%5D=d6e184730eb25cf2277d25c9035152ac2998da219375c672bdd9096c0125960f&format=llm_user) ## Thought Industries Integrations - [Adobe Connect](https://www.g2.com/products/adobe-connect/reviews) - [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) - [Avalara](https://www.g2.com/products/avalara/reviews) - [Bongo](https://www.g2.com/products/bongo/reviews) - [Chase Payment Solutions](https://www.g2.com/products/chase-payment-solutions/reviews) - 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[Stripe](https://www.g2.com/products/stripe-agentic-workflow-stripe/reviews) - [Synthesia](https://www.g2.com/products/synthesia/reviews) - [Tableau](https://www.g2.com/products/tableau/reviews) - [Transifex](https://www.g2.com/products/transifex/reviews) - [Worldpay](https://www.g2.com/products/worldpay/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews) ## Thought Industries Features **Training & eLearning** - Content Delivery and Tracking - Customer Training - Manager Portals - Content Storage and Management - Interactive Content - Skills Tracking - Progress Tracking - Course Management - Contact Management - eCommerce Management - Learning Management - Assignment Management - Assessment Management - Learner Portal - Content Library **Training & eLearning** - Content Creation - Content Libraries - Interactive Content - Question Library **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Social Learning - Content Creation - Manager Portals - Content Storage and Management - Content Libraries - Skills Assessment - Engagement Tracking - Skills Tracking - Progress Tracking - Activity Tracking - Interactive Content - Learning Management - Training Management - Training Record Management - Assignment Management - Assessment Management - Self Service Portal - Employee Portal - Student Portal - Blended Learning - Synchronous Learning - Mobile Learning - Self-paced Learning - Asynchronous Learning - Certification Tracking - Media Management - Compliance Management - User Management - Third Party Course Library **Training & eLearning** - Manager Portals - Content Libraries **Platform Basics** - Third-Party Integration - Multiple Content Types - Mobility **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Additional Functionality** - Asynchronous Learning - AI Copilot - Activity Dashboard - Training Companies - Customizable Reports - Self-paced Learning - Gamification - Multi-Language - Skills Assessment - Modeling & Simulation - Academic/Education - Third-Party Integrations - Customizable Branding - Tests/Assessments - Training Administration - Social Learning - Surveys & Feedback - Blended Learning - Virtual Classroom - SCORM Compliance - Mobile Learning - Generative AI - Built-in LMS - Built-in Course Authoring - Learning Paths/Tracks - API - Synchronous Learning - Certification & Licensing - Single Sign On - Reminders - Corporate/Business - Reporting/Analytics **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Course Authoring** - Course Builder - Role-Based Templates - Assessments & Quizzes - Instructor-Led Training **Training & Learning** - Self-paced - Content Creation - Content Storage and Management - Quiz Capabilities - Certification Engine - Interactive Content - Course Management - Training Management - Assessment Management - Compliance Management **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - Generative AI **Agentic AI - Course Authoring** - Adaptive Learning - Natural Language Interaction - Assignment Management - Asynchronous Learning - Synchronous Learning - Self-paced Learning - Interactive Learning - Blended Learning - Role-Based Permissions - Multi-Language **Additional Functionality** - Audio/Video Recording - Collaboration Tools - Video Management - Video Support - Assessment Management - Course Authoring - Course Publishing - AI Copilot - Customizable Reports - Mobile Access - Video Streaming - Generative AI - SCORM Compliance - Access Controls/Permissions - Data Import/Export - Surveys & Feedback - VR/AR Compatibility - Customizable Templates - Drag & Drop - User Management - Template Management - Gamification - Progress Reports - Learning Management - Customizable Questions - Content Management - Compliance Management - Third-Party Integrations - Activity Tracking - Certification & Licensing - Real-Time Data - Reporting & Statistics - Activity Dashboard - Storyboarding - Single Sign On - Progress Tracking - Tests/Assessments - Customizable Branding - API - Training Management - Media Import - Quizzes - Instructor-Led Courses - Multimedia Support - Commenting/Notes - Alerts/Notifications - PowerPoint Conversion **Additional Functionality** - Multi-User Collaboration - Employee Onboarding - Recommendations - Collaboration Tools - Data Import/Export - Customizable Templates - Reporting/Analytics - Customizable Branding - Self-Service Content Curation - AI Copilot - SCORM Compliance - Progress Reports - Single Sign On - Course Authoring - Built-in Course Authoring - Video Support - Video Conferencing - Employee Engagement - Multi-Language - Microlearning - Customizable Reports - Third-Party Integrations - Reporting & Statistics - Activity Dashboard - Gamification - Surveys & Feedback - API - Content Sharing - Training Companies - Academic/Education - Employee Training - Certification & Licensing - Reminders - Virtual Classroom - Mobile Access - Corporate/Business **Course Delivery** - Learning Paths/Tracks - Communication & Notifications - Assignment Scheduling - Self-paced Learning - Mobile Learning - Blended Learning - Social Learning - Synchronous Learning - Extended Enterprise Learning - Asynchronous Learning **Data & Analytics** - Visualization - Learner tracker - Analytics **Course Management** - Gamification - Varied User Types - Certifications - Industry Compliance - SCORM Compliance **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Additional Functionality** - Learning Paths/Tracks - Customizable Branding - SCORM Compliance - Multi-Language - Microlearning - Course Library - Reminders - Training Companies - Certification & Licensing - Gamification - Surveys & Feedback - Course Authoring - Synchronous Learning - Activity Monitoring - Training Administration - Learner Portal - AI Copilot - Social Learning - Mobile Learning - Course Tracking - User Onboarding - Progress Tracking - Employee Training - Asynchronous Learning **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **LMS Marketplace** - E-Commerce - Course Marketplace - Subscriptions **Interface** - White Labeling - Multilingual **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Customer Training - Manager Portals - Content Storage and Management - Content Libraries - Compliance Tracking - Course Tracking - Progress Tracking - eCommerce Management - Knowledge Base Management - Course Management - Assessment Management - Training Management - Feedback Management - User Management - Learner Portal **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - Generative AI **Agentic AI - Corporate Learning Management Systems ** - Adaptive Learning - Natural Language Interaction - Multi-Language **Additional Functionality** - AI Copilot - Built-in Course Authoring - Reminders - Academic/Education - eLearning Companies - Virtual Classroom - Offline Access - Personalization and Recommendation - Video Conferencing - Certification & Licensing - Single Sign On - API - Progress Reports - Access Controls/Permissions - Collaboration Tools - Customizable Branding - Discussions/Forums - Enrollment Confirmation - Customizable Reports - Activity Dashboard - Third-Party Integrations - 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