Legal tracker makes outside counsel billing a breeze. Review collected by and hosted on G2.com.

When I reject a rate, there is no way to see what that rate was upon rejection. It disappears. This is counterintuitive. I can always see the accepted rate, but when the firm resubmits the rate, I can't go back to review what it is so I have to keep and maintain a spreadsheet of all the rates that are submitted for accurate record keeping. Review collected by and hosted on G2.com.

Very easy to navigate while at the same time allowing as much granularity as possible into data to provide accurate insights about legal matter tracking Review collected by and hosted on G2.com.

I actually can't think of any - I haven't used any other software to track matters so nothing to compare to. Review collected by and hosted on G2.com.

I like that everything for a case can be in place. All documents related to the case, including status reports, are right alongside all of the invoices and billing records. It has also been very easy to navigate new users to the platform and the ease of integrating the software into our individual users has been super helpful. It is a regular part of our daily work as we use the software on a daily basis. Review collected by and hosted on G2.com.

I appreciate the constant updates to the platform, but sometimes the steady changes make it challenging to keep up with the user interface. I think more training offerings would be helpful because I'm sure there are features we are not fully utilizing. Review collected by and hosted on G2.com.

I find Thomson Reuters Legal Tracker easy to use, which is really important for setting up matters. I also appreciate how it helps me keep track of cases. The initial setup was easy as well, only requiring light training. Overall, I think it's perfect. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

I like the ease of using the billing system. Review collected by and hosted on G2.com.

If there is something I don't understand or don't know how to do, we have to email the customer support staff and wait for them to email us back. There is no free training class to attend. Review collected by and hosted on G2.com.

Legal tracker lets you keep everything in one place, including billing! Review collected by and hosted on G2.com.

I cannot think of anything I dislike. This program lets you even run reports to your taste. Review collected by and hosted on G2.com.

I prefer using the Advanced Search option to narrow down documents and find specific ones, rather than relying on keywords that may generate irrelevant results. Review collected by and hosted on G2.com.

I dislike the numerous steps required to perform an Advanced Search. Review collected by and hosted on G2.com.

I mainly use LT to review and approve invoices. I value the improved interface and how simple it is to send messages back to the vendor. Review collected by and hosted on G2.com.

When setting up a vendor, I find the currency conversion process somewhat confusing. However, to be fair, this isn't a feature I use regularly. Review collected by and hosted on G2.com.

Easy to review and approved invoices. Prompt customer service. Simple to navigate. Review collected by and hosted on G2.com.

Perhaps not many reminders but it's needed. Review collected by and hosted on G2.com.

Easy to navigate and good summary information Review collected by and hosted on G2.com.

multiple steps in some cases where a more streamline process would be nice Review collected by and hosted on G2.com.