--- title: Document Intelligence Reviews meta\_title: 'Document Intelligence Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 32 reviews by the users' company size, role or industry to find out how Document Intelligence works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 32 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

# Document Intelligence Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by Document Intelligence but has limited features.  
  
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By leveraging AI trained by experienced Practical Law editors, Thomson Reuters Document Intelligence eliminates unproductive time spent on tedious, labor-intensive tasks. This helps lawyers expedite drafting and improve negotiations by accessing the standard language and guidance they need to close business faster, without leaving Microsoft Word. Whether they are working on one contract or reviewing thousands, they gain transparency so they can extract business intelligence from their contracts and make better decisions faster. With Thomson Reuters Document Intelligence, lawyers can increase their strategic value by: • Getting contracts signed faster while securing ideal terms • Spending minutes instead of days or weeks finding the answers they need to make decisions • Reducing risk with proactive compliance audits • Uncovering cost-savings that were previously hidden • Automating and connecting contract data with other applications

* * *

Seller
[Thomson Reuters](https://www.g2.com/sellers/thomson-reuters)
Discussions
[Document Intelligence Community](https://www.g2.com/products/thomson-reuters-document-intelligence/discuss)
Languages Supported

English

Solution Type

Best-of-Breed

Overview by
Brittany Bluestein

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## User Insights

Average based on 32 real user reviews.

[Log in to unlock pricing and user insights](/login)

 ![Verified User in Environmental Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Environmental Services")
UE

Verified User in Environmental Services

Small-Business (50 or fewer emp.)

7/12/2024

"Staying updated with the market trends"

4/5

What do you like best about Document Intelligence?

Personally, I like the user interface the most. It is very interactive and easy to grasp. Review collected by and hosted on G2.com.

What do you dislike about Document Intelligence?

I just struggle with getting detailed answers sometimes. Review collected by and hosted on G2.com.

What problems is Document Intelligence solving and how is that benefiting you?

It is helping me with staying up-to-date with judiciary updates and finding relevant past cases to my scenario. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

PJ

Pragya J.

Senior Analyst

Mid-Market (51-1000 emp.)

12/19/2023

"Best AI tool to review and abstract contracts"

4/5

What do you like best about Document Intelligence?

The thing I liked the most is the time saved in abstracting multiple important clauses from a Contract, which helps in determining obligations our Client. Further, it also helped us in reducing cost by abstracting clauses, thereby reducing need for manual abstraction. Review collected by and hosted on G2.com.

What do you dislike about Document Intelligence?

The abstraction is not 100% accurate and we still need to review what have been abstracted by the AI tool. Review collected by and hosted on G2.com.

What problems is Document Intelligence solving and how is that benefiting you?

Time taken for abstracting important clauses from a contract was very high, which Document Intelligence has significantly reduced and it has also reduced the manual workforce required in abstracting those clauses. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
IF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

7/12/2024

"Too many steps"

3.5/5

What do you like best about Document Intelligence?

It is a easy eay to find documents and compare with other Review collected by and hosted on G2.com.

What do you dislike about Document Intelligence?

Too many steps sometimes to make changes on the results Review collected by and hosted on G2.com.

What problems is Document Intelligence solving and how is that benefiting you?

Is giving me a ppwerful tool Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
UI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

7/11/2024

"Easy to use, straightforward."

4.5/5

What do you like best about Document Intelligence?

It makes the process much more clearer. It reduces the overral time greatly. Review collected by and hosted on G2.com.

What do you dislike about Document Intelligence?

I did not find the customer support function useful. Review collected by and hosted on G2.com.

What problems is Document Intelligence solving and how is that benefiting you?

Occasional mistyping. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![MUHAMMAD H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MUHAMMAD H.")
MH

MUHAMMAD H.

Small-Business (50 or fewer emp.)

3/6/2023

"Highly Recommend"

4/5

What do you like best about Document Intelligence?

the simplicity of using queries to obtain the required information. The level of customer service is outstanding. the veracity of the information. The current state of our sector is challenging. We are required to perform more tasks with fewer resources on a daily basis and, in some cases, to an impossibly high standard without endangering the financial stability of our companies by failing to complete tasks or reviews that we are capable of completing due to a lack of full-time employees or because we are unable to pay for outside service agreement help for projects due to severe budget constraints. Review collected by and hosted on G2.com.

What do you dislike about Document Intelligence?

With this tool, I have not encountered any significant problems or drawbacks. It would be considerably simpler and less complicated to utilise the tool if there were additional training sessions or how-to guides available. Review collected by and hosted on G2.com.

What problems is Document Intelligence solving and how is that benefiting you?

The current state of our sector is challenging. We are required to perform more tasks with fewer resources on a daily basis and, in some cases, to an impossibly high standard without endangering the financial stability of our companies by failing to complete tasks or reviews that we are capable of completing due to a lack of full-time employees or because we are unable to pay for outside service agreement help for projects due to severe budget constraints. Review collected by and hosted on G2.com.

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3/8/2023
Validated ReviewerIncentivizedSource: G2 invite

 ![Arpita P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arpita P.")
AP

Arpita P.

analyst

Mid-Market (51-1000 emp.)

3/2/2023

"big data - great insights"

5/5

What do you like best about Document Intelligence?

this tool thoughttrace has been so efficient in turning the huge data reading problems into concise and value-rich insights. Review collected by and hosted on G2.com.

What do you dislike about Document Intelligence?

so far s o good. no problems as of now it showed. Review collected by and hosted on G2.com.

What problems is Document Intelligence solving and how is that benefiting you?

turning big amount of data into rich insights. it is fast and accurate Review collected by and hosted on G2.com.

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5/29/2023
Validated ReviewerIncentivizedSource: G2 invite

 ![Varun A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Varun A.")
VA

Varun A.

Value Chain Business Partner (Supply Chain Project Manager)

Small-Business (50 or fewer emp.)

2/21/2023

"Superb document management tool"

5/5

What do you like best about Document Intelligence?

Easy categorization of important documents. Saves a lot of time Review collected by and hosted on G2.com.

What do you dislike about Document Intelligence?

Nothing major, some variations occur during the categorization of similar contracts Review collected by and hosted on G2.com.

What problems is Document Intelligence solving and how is that benefiting you?

Employees spending valuable time on managing contracts instead of doing a more value-added project Review collected by and hosted on G2.com.

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5/23/2023
Validated ReviewerIncentivizedSource: G2 invite

 ![Samundeeswari V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samundeeswari V.")
SV

Samundeeswari V.

Quality Assurance

Small-Business (50 or fewer emp.)

9/27/2022

"Perfect Document Intelligence and Contract Analytics platform"

5/5

What do you like best about Document Intelligence?

Nowadays, our industry is facing harsh conditions. We are expected to perform more with less on a daily and, in some situations, to an Impossible level&nbsp;without putting our companies at serious risk of losing money on tasks or reviews that we could merely finish due to a lack of full-time employees or because we are unable to pay for outside service agreement help for projects because of extreme budget restrictions. Review collected by and hosted on G2.com.

What do you dislike about Document Intelligence?

Three months into using this system, and I have yet to receive a complaint. With Agile's customer care and fast reflexes to help ALI with any problems we have, the system is great, simple to learn, and the good match for my business. Review collected by and hosted on G2.com.

What problems is Document Intelligence solving and how is that benefiting you?

Since I was unable to try and translate how Grooper could help my specialty in light of a not really ideal virtual deals show. Furthermore, They had me sold and 150% devotee inside the initial 15 minutes of their in-person deals show in my office. Their sales reps are perfect, however It totally sells itself. They are not the slightest bit looking to supplant individuals and speeds up projects. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Verified User in Market Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Market Research")
UM

Verified User in Market Research

Mid-Market (51-1000 emp.)

1/19/2023

"One stop solution for Document management"

4.5/5

What do you like best about Document Intelligence?

1. As the title says, It is the most effective tool for document management.

2. Its AI-enabled solutions give better accessibility to all the critical and challenging information.

3. It helps our business to build an effective model based on the historical data for use cases.

4. It is as good as or even better than Decipher.

5. The accuracy of reports is unbelievable.

6. Last but not least, I like their customer service. Review collected by and hosted on G2.com.

What do you dislike about Document Intelligence?

I have not faced any major issues or downfalls with this tool. Just a suggestion, if we can add more training sessions or how-to-use guide then it would be much easy and hassle-free to navigate through the tool. Review collected by and hosted on G2.com.

What problems is Document Intelligence solving and how is that benefiting you?

The major problem is the stack of document handling and managing them. Review collected by and hosted on G2.com.

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1/25/2023
Validated ReviewerIncentivizedSource: G2 invite

 ![Paul C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul C.")
PC

Paul C.

Director

Small-Business (50 or fewer emp.)

9/29/2022

"Intuitive Doc Management"

4.5/5

What do you like best about Document Intelligence?

The most obvious plus is the way your documents and folders are organized immediately, regardless of the number of documents you upload. Review collected by and hosted on G2.com.

What do you dislike about Document Intelligence?

I have not discovered much about ThoughtTrace that I dislike, to be honest. Set-up is easy. Understanding is simple. Review collected by and hosted on G2.com.

What problems is Document Intelligence solving and how is that benefiting you?

The time-consuming aspect of organizing documents. It's eliminated the hassle and has made the business more productive more quickly. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/thomson-reuters-document-intelligence/pricing)

##### 
##### Document Intelligence Features

Platform Basics 

Data Extraction

Contract Comparisons

Artificial Intelligence Capabilities

Text Analytics

NLP

OCR

Contract Data

Data Import

Data Export

Custom Reporting

Storage and Collaboration - Legal Document Management

Document Storage

[
View More Features
](https://www.g2.com/products/thomson-reuters-document-intelligence/features)

##### Categories on G2

[Contract Analytics](https://www.g2.com/categories/contract-analytics)[Legal Document Management](https://www.g2.com/categories/legal-document-management)

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