--- title: Thnks Reviews meta\_title: 'Thnks Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 37 reviews by the users' company size, role or industry to find out how Thnks works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 37 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- ### Thnks Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Thnks, making branded item sending and shipping management effortless. [(1 mentions)](https://www.g2.com/products/thnks/reviews?filters%5Bsentiment_snippet%5D=2396989&qs=pros-and-cons#reviews) Users find the **need to contact support for adding gift card amounts** frustrating, hindering quick adjustments in campaigns. [(1 mentions)](https://www.g2.com/products/thnks/reviews?filters%5Bsentiment_snippet%5D=2396987&qs=pros-and-cons#reviews) Users find the **requirement to contact support for gift card adjustments** frustrating, hindering quick campaign changes. [(1 mentions)](https://www.g2.com/products/thnks/reviews?filters%5Bsentiment_snippet%5D=2396991&qs=pros-and-cons#reviews) Users find the **limited options** frustrating, with a lack of retailers and no ability to choose specific denominations. [(1 mentions)](https://www.g2.com/products/thnks/reviews?filters%5Bsentiment_snippet%5D=1598330&qs=pros-and-cons#reviews) Users express frustration over the **missing features** of limited retailers and the inability to set specific denominations. [(1 mentions)](https://www.g2.com/products/thnks/reviews?filters%5Bsentiment_snippet%5D=1598223&qs=pros-and-cons#reviews) Users find the **poor customer support** inconvenient, as it complicates the process of adding gift card amounts. [(1 mentions)](https://www.g2.com/products/thnks/reviews?filters%5Bsentiment_snippet%5D=2396990&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Thnks ##### 1. Ease of Use Users appreciate the **ease of use** of Thnks, making branded item sending and shipping management effortless. [ See 1 mentions ](https://www.g2.com/products/thnks/reviews?filters%5Bsentiment_snippet%5D=2396989&qs=pros-and-cons#reviews) See Related User Reviews ![Kimberly L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kimberly L.") KL Kimberly L. Mid-Market (51-1000 emp.) 3.5/5 "Easy Branded Gifting, But Gift Card Setup Needs Improvement" What do you like about Thnks? I like that we can send branded items and they handle shipping info with a simple redemption link. ### Top Cons or Disadvantages of Thnks ##### 1. Campaign Management Users find the **need to contact support for adding gift card amounts** frustrating, hindering quick adjustments in campaigns. [ See 1 mentions ](https://www.g2.com/products/thnks/reviews?filters%5Bsentiment_snippet%5D=2396987&qs=pros-and-cons#reviews) See Related User Reviews ![Kimberly L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kimberly L.") KL Kimberly L. Mid-Market (51-1000 emp.) 3.5/5 "Easy Branded Gifting, But Gift Card Setup Needs Improvement" What do you dislike about Thnks? I don’t like that adding gift card amounts requires contacting support instead of doing it ourselves. It slows down the process, adds extra steps, and ##### 2. Limitations Users find the **requirement to contact support for gift card adjustments** frustrating, hindering quick campaign changes. [ See 1 mentions ](https://www.g2.com/products/thnks/reviews?filters%5Bsentiment_snippet%5D=2396991&qs=pros-and-cons#reviews) See Related User Reviews ![Kimberly L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kimberly L.") KL Kimberly L. Mid-Market (51-1000 emp.) 3.5/5 "Easy Branded Gifting, But Gift Card Setup Needs Improvement" What do you dislike about Thnks? I don’t like that adding gift card amounts requires contacting support instead of doing it ourselves. It slows down the process, adds extra steps, and ##### 3. Limited Options Users find the **limited options** frustrating, with a lack of retailers and no ability to choose specific denominations. [ See 1 mentions ](https://www.g2.com/products/thnks/reviews?filters%5Bsentiment_snippet%5D=1598330&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 2.0/5 "Lack of Options" What do you dislike about Thnks? Lack of retailers and not being able to set a specific denomination. ##### 4. Missing Features Users express frustration over the **missing features** of limited retailers and the inability to set specific denominations. [ See 1 mentions ](https://www.g2.com/products/thnks/reviews?filters%5Bsentiment_snippet%5D=1598223&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 2.0/5 "Lack of Options" What do you dislike about Thnks? Lack of retailers and not being able to set a specific denomination. ##### 5. Poor Customer Support Users find the **poor customer support** inconvenient, as it complicates the process of adding gift card amounts. [ See 1 mentions ](https://www.g2.com/products/thnks/reviews?filters%5Bsentiment_snippet%5D=2396990&qs=pros-and-cons#reviews) See Related User Reviews ![Kimberly L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kimberly L.") KL Kimberly L. Mid-Market (51-1000 emp.) 3.5/5 "Easy Branded Gifting, But Gift Card Setup Needs Improvement" What do you dislike about Thnks? I don’t like that adding gift card amounts requires contacting support instead of doing it ourselves. It slows down the process, adds extra steps, and ## Top-Rated Alternatives [ ![Amplemarket](https://images.g2crowd.com/uploads/product/hd_favicon/4160597976be5b95c7a226b9833f6fa2/amplemarket.svg "Amplemarket") Amplemarket 4.6/5(658) ](https://www.g2.com/products/amplemarket/reviews) [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,874) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign") ActiveCampaign 4.4/5(14,779) ](https://www.g2.com/products/activecampaign/reviews) [ View All Alternatives ](https://www.g2.com/products/thnks/competitors/alternatives) ![Michelle D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle D.") MD Michelle D. Customer Engagement Program Manager Mid-Market (51-1000 emp.) 10/19/2021 "Top Notch Innovative Giving Tool" 5/5 What do you like best about Thnks? Thnks is very easy and fun to use and provides plenty of options for any gift-giving client needs that come to mind. We use it for current client gratitude as well as prospecting. Review collected by and hosted on G2.com. What do you dislike about Thnks? That is really difficult because it is hard to say I genuinely dislike anything about the tool. The one thing I wish I could change is the availability of sending Thnks to more locations globally and, more specifically, the availability to send out our company-branded items beyond just the US. Review collected by and hosted on G2.com. What problems is Thnks solving and how is that benefiting you? We used to only send gifts to clients quarterly and we would always send the same gift. We weren't reaching as many clients as we would have liked and if we wanted to send something to more than one person at an organization, it got kind of boring and repetitive, always sending the same thing. With Thnks we can now send more thoughtful gifts to clients at any time for any reason. We have been able to connect with more clients and enhance relationships by showing our gratitude through a kind gesture or a more extravagant gesture depending on the circumstance. Thnks has completely changed our regular client touchpoints for the better. Review collected by and hosted on G2.com. Show More 4/19/2023 Current UserValidated ReviewerSource: Seller invite ![Mike N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike N.") MN Mike N. Manager of Customer and Product Marketing Mid-Market (51-1000 emp.) 11/2/2021 "Thnks makes it easy to delight customers (especially in a virtual environment)" 5/5 What do you like best about Thnks? Thnks makes it super easy to send fun gifts to customers and prospects — especially in a remote environment. You only need an email address to send a gift card, physical gift basket, or virtually any item Amazon sells. Review collected by and hosted on G2.com. What do you dislike about Thnks? I think Thnks could improve its billing/reporting features. Instead of reporting monthly, they charge by individual gifts/sends. That makes harder for our finance team to reconcile charges. Adding a "batching" feature would be fantastic. Review collected by and hosted on G2.com. Recommendations to others considering Thnks: Thnks is incredibly cost-effective when it comes to sending physical gifts (and gift cards!) to customers and prospects. Since you only pay for what you use, it's easy to budget for and saves our company money. Review collected by and hosted on G2.com. What problems is Thnks solving and how is that benefiting you? We are engaging more customers and spreading joy on a daily basis. Everyone loves the coffee, treats, gift cards, sympathy gifts, etc. that Thnks can send. It's a great way to make someone's day. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Laura S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laura S.") LS Laura S. Director of Sales & Strategy Mid-Market (51-1000 emp.) 10/22/2021 "Thnks is one of those platforms that is a gift that keeps giving!" 5/5 What do you like best about Thnks? The self-serve user experience with the diversity of products allows for Thnks to be the best client gifting platform out there. The search functionality could be one of the most helpful tools-especially within a high pace environment. Overall, the customer service is top-notch, which is a massive indication of success for the company. Lastly, the messaging feature that allows customers to message me after receiving the Thnks provides the feedback loop necessary to continue conversations with clients. Review collected by and hosted on G2.com. What do you dislike about Thnks? The only upgrade I would like to the platform would be the ability to copy and paste contacts. Review collected by and hosted on G2.com. What problems is Thnks solving and how is that benefiting you? I started using Thnks during the pandemic due to not entertaining clients in person, but now that we are beginning to be more in person, I'm still using Thnks. This means that the company serves an everyday need. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite YA Yalonda A. Team Leader, Client Services Small-Business (50 or fewer emp.) 10/20/2021 "Great Service" 4.5/5 What do you like best about Thnks? Our relationship managers at Thnks take great care of us and have regular check-ins to ensure we are getting the most out of our Thnks experience. The simplicity of the platform is great. There are images for all of the items to help you see what you are getting. Consistently new gift options are added that are relevant to the season. Review collected by and hosted on G2.com. What do you dislike about Thnks? The options are semi-limited. While I like the cute tagline options, it would be nice to have an assortment of restaurant gift cards we could send clients besides just Ubereats or Grubhub, so that we could customize more experiences for clients like a "date night on us" or "dinner out with the family". The food options included right now are overall very basic chain restaurants like Dominos, Panera, Starbucks, etc. Perhaps there could be options to send a $25-$100 gift card for brands like Darden Restaurants or Bloomin' Brands where clients would be able to choose a restaurant to have a nice dinner/lunch out at one of the restaurants under that parent company. It would be nice to have more low dollar options besides food as well to be able to send clients. Since we have so many clients, we cannot always send gifts that cost too much because we won't enough funds left to send items to other clients. Also, the flower options are limited and overly expensive. The new Pomp flowers that were just added are all over $100 when we could order flowers from a place like 1-800 Flowers for only $50-$80. Additionally, there are so many great cookie companies out there, but the only options for sending cookies are for Starbucks, Panera, or Noms. It would be nice to have options to send cookies from chains like Crumbl, Tiff's Treats, Cravory, etc. Review collected by and hosted on G2.com. What problems is Thnks solving and how is that benefiting you? We are trying to solve the problem of not having the capacity to easily surprise and delight clients. With Thnks, it is easy to send a quick treat to clients to brighten their day and enhance our relationship with them. It is also nice that clients have the option to donate the gift funds to charity for companies who cannot accept gifts. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") UI Verified User in Internet Mid-Market (51-1000 emp.) 10/19/2021 "Express Gratitude" 4.5/5 What do you like best about Thnks? THNKS makes it easy for companies to express gratitude to their customers/prospects in a variety of different ways. As an Account Director, I am tasked regularly with finding new, creative ways to encourage people to connect with me and consider my company's offerings. Whether I'm thanking someone for their time, congratulating someone for a business-related achievement or personal life event, buying lunch for the team, sending a care package when someone is recovering from illness... THNKS offers no shortage of options and ideas when it comes to gratitude. Their platform is straightforward to use, and their support team is always available to help you brainstorm ideas. Review collected by and hosted on G2.com. What do you dislike about Thnks? There's not much to dislike about THNKS! It's only rare that you can't find something you are looking for to gift to another, and it's a shame you can't ship alcohol to some states. Besides that, it's an incredible tool and valuable in more ways than one. Review collected by and hosted on G2.com. What problems is Thnks solving and how is that benefiting you? It's hard for anyone to turn down free food, free coffee, etc. COVID has stressed out plenty of people in the last 18 months, so it's a welcoming sight when a stranger says they're thinking about you and sends you a little something. We are building stronger connections with our customers and prospective customers, as well as with leaders who express gratitude for their employee's efforts. In sales, whether it's a "Yes" or a "No," it's still a win to get a response, and THNKS helps us to achieve that. We've also partnered with THNKS on several occasions around the holidays to send our customers and prospects free products and make equal donations to local and regional charity organizations. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Molly S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Molly S.") MS Molly S. Senior Event Planner Enterprise (\> 1000 emp.) 10/20/2021 "Gifting Platform for Internal & External Events" 5/5 What do you like best about Thnks? Thnks is great because it's small enough to have a responsive customer service team but large enough to have excellent engineering and to work smoothly. Our absolute favorite feature about Thnks is that our funds are returned to us if a recipient never opens the gift, which saves us from wasting money. Review collected by and hosted on G2.com. What do you dislike about Thnks? I know that scheduling out gifts is in testing mode, and I wish that was a feature that was ready- it would be very helpful. Review collected by and hosted on G2.com. What problems is Thnks solving and how is that benefiting you? For us, it helps with accountability. We previously would send out items and gift cards with no real tracking efforts, and Thnks allows us to keep track of recipients, open rates, etc. Review collected by and hosted on G2.com. Show More 3/29/2024 Current UserValidated ReviewerSource: Seller invite ED Elizabeth D. Branch Administrator Mid-Market (51-1000 emp.) 10/19/2021 "The THNKS team is so helpful and makes it easy to use and keep track of." 5/5 What do you like best about Thnks? The team. If I have a question or need something that I cna't find on their site, I can email my contact and I always get a response the same day. Review collected by and hosted on G2.com. What do you dislike about Thnks? There is nothing about this service that I dislike. Review collected by and hosted on G2.com. What problems is Thnks solving and how is that benefiting you? COVID has been hard on many companies and organization. THNKS has helped us let our employees know we care and are thinking about them even if they aren't coming into the office every day. It's an easy and great way to let our staff know we care about them. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 10/19/2021 "Fantastic tool for recognition!" 5/5 What do you like best about Thnks? The ease of use is truly outstanding! All you need is the recipient's email address and you're good to go. Especially in these times where everyone is working from home, this has allowed us to show our gratitude from afar. Review collected by and hosted on G2.com. What do you dislike about Thnks? Identifying the appropriate Thnks is not always the easiest. The search functionality will get you to a general page but from there, you just have to scroll until you find what you need. Review collected by and hosted on G2.com. What problems is Thnks solving and how is that benefiting you? Thnks has helped us drive the adoption of our software by sharing a Thnks when folks hit specific milestones. It has also allowed us to keep that client-facing relationship from afar by being able to celebrate (births, children's weddings, etc.) and sympathize (funerals, illnesses, etc.) with our clients. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 2/2/2022 "Thnks is a great way to say, well, Thank you!" 5/5 What do you like best about Thnks? Thnks is a super fast and easy way to say thank you, be it to a customer, or to an internal coworker. there's no shipping involved, making gifting easy and timely! Review collected by and hosted on G2.com. What do you dislike about Thnks? I wish there was slightly more variety. for example, there are only grubhub gift cards for ride share apps, wish there were more. additionally, it would be nice if you could choose the actual amount instead of choosing from a preset card. Review collected by and hosted on G2.com. What problems is Thnks solving and how is that benefiting you? customer gifting, employee gifting, demo incentives for prospects. This is a great addition for the marketing budget and helps us look considerate and polished as an organization. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Russell K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Russell K.") RK Russell K. Account Executive Mid-Market (51-1000 emp.) 10/1/2021 "Great for sending appreciation to employees and clients!" 5/5 What do you like best about Thnks? It is convenient to choose from different categories depending on the reason for the gift or gift card and it's all in one place. Review collected by and hosted on G2.com. What do you dislike about Thnks? Not much really; It didn't integrate with Outlook, but not a huge deal. Review collected by and hosted on G2.com. What problems is Thnks solving and how is that benefiting you? Being able to send something to someone after a meeting or prior to one by not worrying about going to different places or sites. The benefits I have realized are convenience and ideas of what I can send to someone to show appreciation. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ##### Categories on G2 [Sales Engagement](https://www.g2.com/categories/sales-engagement)[Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps) ##### Explore More [What are the top tools for promoting events across multiple channels?](https://www.g2.com/discussions/what-are-the-top-tools-for-promoting-events-across-multiple-channels)[What is the most affordable service desk software for SMBs?](https://www.g2.com/discussions/what-is-the-most-affordable-service-desk-software-for-smbs)[Digital Marketing Services in New York](https://www.g2.com/categories/digital-marketing/locations/new-york-ny-us) [Which financial data APIs platforms offer straightforward integration without requiring significant engineering rework?](https://www.g2.com/discussions/which-financial-data-apis-platforms-offer-straightforward-integration-without-requiring-significant-engineering-rework)[Best AI Sales Assistants](https://www.g2.com/discussions/best-ai-sales-assistants)[Pros and Cons Details](https://www.g2.com/products/thnks/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)