--- title: Thirdlane Multi Tenant PBX Reviews meta\_title: 'Thirdlane Multi Tenant PBX Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Thirdlane Multi Tenant PBX works for a business like yours. aggregate\_rating: rating\_value: 3.8 review\_count: 2 scale: '5' date\_modified: '2026-07-17' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Thirdlane Multi Tenant PBX Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Thirdlane Multi Tenant PBX but has limited features. Are you part of the Thirdlane Multi Tenant PBX team? [Upgrade your plan](https://my.g2.com/thirdlane-multi-tenant-pbx/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Thirdlane Multi-Tenant PBX is a white-label UCaaS platform for MSPs, service providers, and telecom resellers who need scale, control, and margin. Launch branded voice, messaging, and collaboration for thousands of tenants from a single platform, with APIs and CRM integrations to automate provisioning, billing, and workflows. Deploy cloud, on-prem, or hybrid to fit your model. Main features: - True multi-tenant architecture with per-tenant isolation, templates, and policies - VoIP calling with IVR, queues, recording, and advanced routing - Branding and white-label controls - APIs, webhooks, and CRM integrations for click-to-call and screen pops - Centralized provisioning, role-based admin, and audit logs - Messaging Queues for inbound SMS and WhatsApp - faster response and smoother workflows - Powerful dashboards on demand - with Grafana integration (optional) - Real-time system dashboards for platform admins - live visibility across the platform - Call analysis reports - clear visuals and quick insights - DID-level outbound message limits - daily and monthly controls for safety and compliance - Flexible deployment options - cloud, on-prem, or hybrid - Thirdlane Connect - white-label softphone, omnichannel messaging, and video app See how Thirdlane helps MSPs, UCaaS providers, resellers, and enterprises deliver white-label multi-tenant communications. Request a live demo today: https://www.thirdlane.com * * * Seller [Thirdlane](https://www.g2.com/sellers/thirdlane) Discussions [Thirdlane Multi Tenant PBX Community](https://www.g2.com/products/thirdlane-multi-tenant-pbx/discuss) Languages Supported English, French, Italian, Dutch, Portuguese, Russian, Spanish, Ukrainian Overview by Alex E Show More ## Top-Rated Alternatives [ ![3CX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "3CX") 3CX 4.4/5(547) ](https://www.g2.com/products/3cx/reviews) [ ![RingEX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RingEX") RingEX 4.2/5(1,428) ](https://www.g2.com/products/ringex/reviews) [ ![Ringover](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ringover") Ringover 4.6/5(495) ](https://www.g2.com/products/ringover/reviews) [ View All Alternatives ](https://www.g2.com/products/thirdlane-multi-tenant-pbx/competitors/alternatives) ![Ulsa V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ulsa V.") UV Ulsa V. Director of IT Mid-Market (51-1000 emp.) 5/22/2025 "Thirdlane Multi-Tenant" 2.5/5 What do you like best about Thirdlane Multi Tenant PBX? I used third lane when it was on text based back in 2011 and initial stages on MySQL in 2015, the change of storing the data was complex one but third lane team spend so much time to migrate to MySQL database, but there are many changes from 2015 to 2025. last 10 years they tried to introduce several version I believe it's going on right direction but I am not at all using at this moment. Alex, is the founder and he was very much into this and very helpful to the customers, he make us easy to work with him, Review collected by and hosted on G2.com. What do you dislike about Thirdlane Multi Tenant PBX? The Interface wasn't make me happy at all, it's complicated to use and give to customers, our customers always feel we are outdated with this platform. Review collected by and hosted on G2.com. What problems is Thirdlane Multi Tenant PBX solving and how is that benefiting you? Back in 2011 and 2015, it was helping our customer save a lot of money going with Hosted PBX model, I believe now it has more functionalities. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Sudeep C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sudeep C.") SC Sudeep C. Cloud Engineer Mid-Market (51-1000 emp.) 11/20/2023 "Thirdlane Multi Tenant PBX" 5/5 What do you like best about Thirdlane Multi Tenant PBX? Well, Thirdlane Multi Tenant PBX stands out for its robust features, scalability, and user-friendly interface. It's a solid choice for managing multiple clients and ensuring efficient communication. Review collected by and hosted on G2.com. What do you dislike about Thirdlane Multi Tenant PBX? Learning curve can be a bit steep, especially for beginners. Review collected by and hosted on G2.com. What problems is Thirdlane Multi Tenant PBX solving and how is that benefiting you? Thirdlane Multi Tenant PBX addresses the challenge of managing communication systems for multiple clients or tenants. Its benefits lie in streamlining administration, ensuring reliable communication, and providing a scalable solution. While I don't personally use it, these advantages can be beneficial for businesses seeking efficient multi-tenant PBX solutions. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ### There are not enough reviews of Thirdlane Multi Tenant PBX for G2 to provide buying insight. Below are some alternatives with more reviews: [ 1 ![3CX Logo](https://images.g2crowd.com/uploads/product/hd_favicon/ff153aac01ae613678696e629e52116c/3cx.svg "3CX Logo") 3CX 4.4 (547) 3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution. ](https://www.g2.com/products/3cx/reviews "3CX")[ 2 ![RingEX Logo](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX Logo") RingEX 4.2 (1,428) AI-powered communications that redefines customer engagement for modern teams. ](https://www.g2.com/products/ringex/reviews "RingEX")[ 3 ![Ringover Logo](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_915eb9e6d28cd421262f75c3e83ab2f4/ringover.png "Ringover Logo") Ringover 4.6 (495) Ringover is the flexible cloud-based phone solution for businesses who want to improve the mobility and collaboration of their employees. Free unlimited calls. Fixed and mobile numbers from 65+ destinations. Seamless CRM integration. Advanced call centre features. 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Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries ](https://www.g2.com/products/saas-labs-justcall/reviews "JustCall")[ 7 ![CloudTalk Logo](https://images.g2crowd.com/uploads/product/hd_favicon/34c81740336bdca5c84a6359c8022c68/cloudtalk.svg "CloudTalk Logo") CloudTalk 4.4 (1,851) CloudTalk is a remote-ready cloud call center software for sales and customer support teams. 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[ View More Pricing Information ](https://www.g2.com/products/thirdlane-multi-tenant-pbx/pricing) ##### Categories on G2 [Video Conferencing](https://www.g2.com/categories/video-conferencing)[Screen Sharing](https://www.g2.com/categories/screen-sharing)[Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking) [Video Conferencing](https://www.g2.com/categories/video-conferencing)[Screen Sharing](https://www.g2.com/categories/screen-sharing)[Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking)[UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci)[Cloud PBX Platforms](https://www.g2.com/categories/cloud-pbx-platforms) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Top tools for spend management in tech companies](https://www.g2.com/discussions/top-tools-for-spend-management-in-tech-companies-what-are-you-using)[What are the best spend management software available](https://www.g2.com/discussions/which-is-the-best-spend-management-software-available-in-the-market)[Which knowledge management system is best for tech startups](https://www.g2.com/discussions/which-knowledge-management-system-is-best-for-tech-startups) [Which records management systems automate document redaction while maintaining complete audit trails?](https://www.g2.com/discussions/which-records-management-systems-automate-document-redaction-while-maintaining-complete-audit-trails)[Popular relational database services for app developers](https://www.g2.com/discussions/what-are-the-most-popular-relational-database-services-for-app-developers)[Pros and Cons Details](https://www.g2.com/products/thirdlane-multi-tenant-pbx/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)