CM
Christopher M.
Small-Business (50 or fewer emp.)
"CAD review of TWBS"
4.5/5
What do you like best about Third Wave Business Systems?

How engaging they've been recently and the focus they've put onto helping us solve any problem we bring up. Review collected by and hosted on G2.com.

What do you dislike about Third Wave Business Systems?

Any dislikes I've had have been removed based on how supported they are on the customer need. Review collected by and hosted on G2.com.

Response from Chris Milan of Third Wave Business Systems
Edit edit

Thank you for your comments and support.

Joe L.
JL
Joe L.
Mid-Market (51-1000 emp.)
"Third Wave Knows Business One and How To Just Get it Done."
5/5
What do you like best about Third Wave Business Systems?

The key is their team and the cadre of SMEs (subject matter experts) they have retained over the years. Review collected by and hosted on G2.com.

What do you dislike about Third Wave Business Systems?

This is a short list, and not worth mentioning. Review collected by and hosted on G2.com.

CS
christian s.
IT and ERP Manager
Small-Business (50 or fewer emp.)
"They have been a big help with our constantly growing requirements"
3.5/5
What do you like best about Third Wave Business Systems?

A big upside has been the ability to have help while keeping internal staffing low. They have alot of knowledge with the product. Review collected by and hosted on G2.com.

What do you dislike about Third Wave Business Systems?

For us , one of the big issues was staffing constraints. Review collected by and hosted on G2.com.

Response from Laura Dunn of Third Wave Business Systems
Edit edit

Thank you for your valuable insights! We understand the importance of having the right resources in place to support your business needs effectively. Over the last year, we have been evolving to better equip ourselves to provide you with a proactive approach to business improvement – because our clients are always our number-one focus. Our consultants are now dedicating more of their time to driving system improvements within SAP Business One and our supporting applications. As our consultants shift their focus, our dedicated Customer Success Manager will be stepping in to ensure that clients are optimizing their software platforms and taking advantage of all available improvements within the system. They will be working closely with you to address any concerns and provide guidance on how to best utilize our solutions to meet your business objectives.

As your trusted partner, we take all feedback during this transition as an opportunity to further improve. We appreciate your patience and understanding as we continue to enhance our services to better support you.

Verified User in Wholesale
AW
Verified User in Wholesale
Small-Business (50 or fewer emp.)
"Extremely knowlegible and able to understand out needs."
5/5
What do you like best about Third Wave Business Systems?

Understanding our needs and able to program SAP quickly. Review collected by and hosted on G2.com.

What do you dislike about Third Wave Business Systems?

Initially there were a few bumps in the startup but we were able to quickly work through the issues. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
GT
Verified User in Transportation/Trucking/Railroad
Enterprise (> 1000 emp.)
"Great customer service and quick response time."
5/5
What do you like best about Third Wave Business Systems?

They are knowledgable of the system and envionment and have solved any issues we come across. Review collected by and hosted on G2.com.

What do you dislike about Third Wave Business Systems?

There is really no downside with using Third Wave - they are very responsive. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"A Solid Technology Partner"
5/5
What do you like best about Third Wave Business Systems?

TBWS provides quick answers when we need them, and always deliver quality solutions. Review collected by and hosted on G2.com.

What do you dislike about Third Wave Business Systems?

We have not seen any downsides from working with TWBS. Review collected by and hosted on G2.com.

Verified User in Wholesale
EW
Verified User in Wholesale
Mid-Market (51-1000 emp.)
"Professional, Knowledgeable Team that produce great results."
5/5
What do you like best about Third Wave Business Systems?

They ask great questions and are very knowledgeable. Thet turn around proposals adn actual projects in a timely manner. Review collected by and hosted on G2.com.

What do you dislike about Third Wave Business Systems?

We have not encountered dislikes at this point in our relationship. Review collected by and hosted on G2.com.

Response from Chris Milan of Third Wave Business Systems
Edit edit

Thank you so much for the review. Third Wave is excited to be a part of our customers growth and succuss. The team always ready to jump in and help, please continue to provide feedback to our team so we can improve our services and offerings.