# Top 10 TheySaid Alternatives & Competitors **Average Rating:** 4.8/5 **Total Number of Reviews:** 81 The Enterprise Feedback Management Software solutions below are the most common alternatives that users and reviewers compare with TheySaid. Enterprise Feedback Management Software is a widely used technology, and many people are seeking simple, powerful software solutions with brand design consistency, security, and system monitoring. Other important factors to consider when researching alternatives to TheySaid include reliability and ease of use. The best overall TheySaid alternative is UserTesting. Other similar apps like TheySaid are SurveyMonkey, Gainsight Customer Success, Qualtrics Customer Experience, and AskNicely. TheySaid alternatives can be found in [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management) but may also be in [Survey Software](https://www.g2.com/categories/survey) or [Experience Management Software](https://www.g2.com/categories/experience-management). ## Best Paid & Free Alternatives to TheySaid - [UserTesting](https://www.g2.com/products/usertesting/reviews) - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews) - [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) - [AskNicely](https://www.g2.com/products/asknicely/reviews) - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) - [Resonate CX](https://www.g2.com/products/resonate-cx/reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - [ChurnZero](https://www.g2.com/products/churnzero/reviews) ## Top 10 Alternatives to TheySaid Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how TheySaid stacks up to the competition, check reviews from current & previous users in industries like Computer Software, Marketing and Advertising, and Design, and find the best product for your business. ### 1. [UserTesting](https://www.g2.com/products/usertesting/reviews) By UserTesting **Average Rating:** 4.4/5 **Total Reviews:** 792 UserTesting is an AI-enhanced human insight platform that helps organizations collect fast, actionable feedback from real users—empowering teams to validate decisions, co-innovate at scale, and deliver better products, services, and customer experiences. Trusted by leading enterprises to reduce risk, accelerate innovation, and exceed customer expectations. Reviewers say compared to TheySaid, UserTesting is: - Slower to reach roi - More expensive Categories in common with TheySaid: [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management), [Survey](https://www.g2.com/categories/survey), [Experience Management](https://www.g2.com/categories/experience-management) **Compare:** [TheySaid vs UserTesting](https://www.g2.com/compare/theysaid-inc-theysaid-vs-usertesting) **Compare UserTesting with other alternatives:** - [UserTesting vs SurveyMonkey](https://www.g2.com/compare/surveymonkey-vs-usertesting) - [UserTesting vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-usertesting) - [UserTesting vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-usertesting) - [UserTesting vs AskNicely](https://www.g2.com/compare/asknicely-vs-usertesting) - [UserTesting vs SurveySparrow](https://www.g2.com/compare/surveysparrow-vs-usertesting) - [UserTesting vs Resonate CX](https://www.g2.com/compare/resonate-cx-vs-usertesting) - [UserTesting vs Birdeye](https://www.g2.com/compare/birdeye-vs-usertesting) - [UserTesting vs Qualtrics Market Research](https://www.g2.com/compare/qualtrics-market-research-vs-usertesting) - [UserTesting vs ChurnZero](https://www.g2.com/compare/churnzero-vs-usertesting) ### 2. [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) By SurveyMonkey **Average Rating:** 4.4/5 **Total Reviews:** 23,657 SurveyMonkey is a leading survey and feedback management solution, trusted by millions of users across more than 300,000 organizations around the world. SurveyMonkey and its AI-powered tools empower organizations of all sizes to deliver world-class experiences for their employees, customers, and stakeholders. Reviewers say compared to TheySaid, SurveyMonkey is: - Slower to reach roi Categories in common with TheySaid: [Feedback Analytics](https://www.g2.com/categories/feedback-analytics), [Survey](https://www.g2.com/categories/survey) **Compare:** [TheySaid vs SurveyMonkey](https://www.g2.com/compare/surveymonkey-vs-theysaid-inc-theysaid) **Compare SurveyMonkey with other alternatives:** - [SurveyMonkey vs UserTesting](https://www.g2.com/compare/surveymonkey-vs-usertesting) - [SurveyMonkey vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-surveymonkey) - [SurveyMonkey vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-surveymonkey) - [SurveyMonkey vs AskNicely](https://www.g2.com/compare/asknicely-vs-surveymonkey) - [SurveyMonkey vs SurveySparrow](https://www.g2.com/compare/surveymonkey-vs-surveysparrow) - [SurveyMonkey vs Resonate CX](https://www.g2.com/compare/resonate-cx-vs-surveymonkey) - [SurveyMonkey vs Birdeye](https://www.g2.com/compare/birdeye-vs-surveymonkey) - [SurveyMonkey vs Qualtrics Market Research](https://www.g2.com/compare/qualtrics-market-research-vs-surveymonkey) - [SurveyMonkey vs ChurnZero](https://www.g2.com/compare/churnzero-vs-surveymonkey) ### 3. [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews) By Gainsight Inc. **Average Rating:** 4.5/5 **Total Reviews:** 1,749 Gainsight CS is a complete Customer Success Platform. Reviewers say compared to TheySaid, Gainsight Customer Success is: - Slower to reach roi - More expensive Categories in common with TheySaid: [Experience Management](https://www.g2.com/categories/experience-management) **Compare:** [TheySaid vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-theysaid-inc-theysaid) **Compare Gainsight Customer Success with other alternatives:** - [Gainsight Customer Success vs UserTesting](https://www.g2.com/compare/gainsight-customer-success-vs-usertesting) - [Gainsight Customer Success vs SurveyMonkey](https://www.g2.com/compare/gainsight-customer-success-vs-surveymonkey) - [Gainsight Customer Success vs Qualtrics Customer Experience](https://www.g2.com/compare/gainsight-customer-success-vs-qualtrics-customer-experience) - [Gainsight Customer Success vs AskNicely](https://www.g2.com/compare/asknicely-vs-gainsight-customer-success) - [Gainsight Customer Success vs SurveySparrow](https://www.g2.com/compare/gainsight-customer-success-vs-surveysparrow) - [Gainsight Customer Success vs Resonate CX](https://www.g2.com/compare/gainsight-customer-success-vs-resonate-cx) - [Gainsight Customer Success vs Birdeye](https://www.g2.com/compare/birdeye-vs-gainsight-customer-success) - [Gainsight Customer Success vs Qualtrics Market Research](https://www.g2.com/compare/gainsight-customer-success-vs-qualtrics-market-research) - [Gainsight Customer Success vs ChurnZero](https://www.g2.com/compare/churnzero-vs-gainsight-customer-success) ### 4. [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) By Qualtrics **Average Rating:** 4.3/5 **Total Reviews:** 751 With Qualtrics, hear and understand every customer, at every meaningful moment, and take actions that deliver breakthrough experiences. Easily uncover areas of opportunity, automate actions, and drive critical organizational outcomes with an extremely powerful, agile Experience Management Platform. Reviewers say compared to TheySaid, Qualtrics Customer Experience is: - Slower to reach roi - More expensive Categories in common with TheySaid: [Feedback Analytics](https://www.g2.com/categories/feedback-analytics), [Experience Management](https://www.g2.com/categories/experience-management) **Compare:** [TheySaid vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-theysaid-inc-theysaid) **Compare Qualtrics Customer Experience with other alternatives:** - [Qualtrics Customer Experience vs UserTesting](https://www.g2.com/compare/qualtrics-customer-experience-vs-usertesting) - [Qualtrics Customer Experience vs SurveyMonkey](https://www.g2.com/compare/qualtrics-customer-experience-vs-surveymonkey) - [Qualtrics Customer Experience vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-qualtrics-customer-experience) - [Qualtrics Customer Experience vs AskNicely](https://www.g2.com/compare/asknicely-vs-qualtrics-customer-experience) - [Qualtrics Customer Experience vs SurveySparrow](https://www.g2.com/compare/qualtrics-customer-experience-vs-surveysparrow) - [Qualtrics Customer Experience vs Resonate CX](https://www.g2.com/compare/qualtrics-customer-experience-vs-resonate-cx) - [Qualtrics Customer Experience vs Birdeye](https://www.g2.com/compare/birdeye-vs-qualtrics-customer-experience) - [Qualtrics Customer Experience vs Qualtrics Market Research](https://www.g2.com/compare/qualtrics-customer-experience-vs-qualtrics-market-research) - [Qualtrics Customer Experience vs ChurnZero](https://www.g2.com/compare/churnzero-vs-qualtrics-customer-experience) ### 5. [AskNicely](https://www.g2.com/products/asknicely/reviews) By AskNicely **Average Rating:** 4.7/5 **Total Reviews:** 1,050 The simple way to measure and improve customer happiness using the Net Promoter Score (NPS) framework. Reviewers say compared to TheySaid, AskNicely is: - Slower to reach roi - More usable Categories in common with TheySaid: [Feedback Analytics](https://www.g2.com/categories/feedback-analytics), [Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management), [Survey](https://www.g2.com/categories/survey), [Experience Management](https://www.g2.com/categories/experience-management) **Compare:** [TheySaid vs AskNicely](https://www.g2.com/compare/asknicely-vs-theysaid-inc-theysaid) **Compare AskNicely with other alternatives:** - [AskNicely vs UserTesting](https://www.g2.com/compare/asknicely-vs-usertesting) - [AskNicely vs SurveyMonkey](https://www.g2.com/compare/asknicely-vs-surveymonkey) - [AskNicely vs Gainsight Customer Success](https://www.g2.com/compare/asknicely-vs-gainsight-customer-success) - [AskNicely vs Qualtrics Customer Experience](https://www.g2.com/compare/asknicely-vs-qualtrics-customer-experience) - [AskNicely vs SurveySparrow](https://www.g2.com/compare/asknicely-vs-surveysparrow) - [AskNicely vs Resonate CX](https://www.g2.com/compare/asknicely-vs-resonate-cx) - [AskNicely vs Birdeye](https://www.g2.com/compare/asknicely-vs-birdeye) - [AskNicely vs Qualtrics Market Research](https://www.g2.com/compare/asknicely-vs-qualtrics-market-research) - [AskNicely vs ChurnZero](https://www.g2.com/compare/asknicely-vs-churnzero) ### 6. [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) By SurveySparrow Inc. **Average Rating:** 4.4/5 **Total Reviews:** 2,066 SurveySparrow is designed to enable users to create and share highly engaging, mobile-first surveys that offer a chat-like experience. Reviewers say compared to TheySaid, SurveySparrow is: - Slower to reach roi Categories in common with TheySaid: [Feedback Analytics](https://www.g2.com/categories/feedback-analytics), [Survey](https://www.g2.com/categories/survey), [Experience Management](https://www.g2.com/categories/experience-management) **Compare:** [TheySaid vs SurveySparrow](https://www.g2.com/compare/surveysparrow-vs-theysaid-inc-theysaid) **Compare SurveySparrow with other alternatives:** - [SurveySparrow vs UserTesting](https://www.g2.com/compare/surveysparrow-vs-usertesting) - [SurveySparrow vs SurveyMonkey](https://www.g2.com/compare/surveymonkey-vs-surveysparrow) - [SurveySparrow vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-surveysparrow) - [SurveySparrow vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-surveysparrow) - [SurveySparrow vs AskNicely](https://www.g2.com/compare/asknicely-vs-surveysparrow) - [SurveySparrow vs Resonate CX](https://www.g2.com/compare/resonate-cx-vs-surveysparrow) - [SurveySparrow vs Birdeye](https://www.g2.com/compare/birdeye-vs-surveysparrow) - [SurveySparrow vs Qualtrics Market Research](https://www.g2.com/compare/qualtrics-market-research-vs-surveysparrow) - [SurveySparrow vs ChurnZero](https://www.g2.com/compare/churnzero-vs-surveysparrow) ### 7. [Resonate CX](https://www.g2.com/products/resonate-cx/reviews) By Resonate Solutions **Average Rating:** 4.6/5 **Total Reviews:** 495 Resonate CX helps to meet the customer's needs by operationalizing their voice. It provides tools which help to manage VoC, CX, NPS and employee experience programs. Reviewers say compared to TheySaid, Resonate CX is: - More expensive - Slower to reach roi Categories in common with TheySaid: [Feedback Analytics](https://www.g2.com/categories/feedback-analytics), [Survey](https://www.g2.com/categories/survey), [Experience Management](https://www.g2.com/categories/experience-management) **Compare:** [TheySaid vs Resonate CX](https://www.g2.com/compare/resonate-cx-vs-theysaid-inc-theysaid) **Compare Resonate CX with other alternatives:** - [Resonate CX vs UserTesting](https://www.g2.com/compare/resonate-cx-vs-usertesting) - [Resonate CX vs SurveyMonkey](https://www.g2.com/compare/resonate-cx-vs-surveymonkey) - [Resonate CX vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-resonate-cx) - [Resonate CX vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-resonate-cx) - [Resonate CX vs AskNicely](https://www.g2.com/compare/asknicely-vs-resonate-cx) - [Resonate CX vs SurveySparrow](https://www.g2.com/compare/resonate-cx-vs-surveysparrow) - [Resonate CX vs Birdeye](https://www.g2.com/compare/birdeye-vs-resonate-cx) - [Resonate CX vs Qualtrics Market Research](https://www.g2.com/compare/qualtrics-market-research-vs-resonate-cx) - [Resonate CX vs ChurnZero](https://www.g2.com/compare/churnzero-vs-resonate-cx) ### 8. [Birdeye](https://www.g2.com/products/birdeye/reviews) By Birdeye **Average Rating:** 4.7/5 **Total Reviews:** 4,156 Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes. Reviewers say compared to TheySaid, Birdeye is: - Slower to reach roi - More expensive Categories in common with TheySaid: [Feedback Analytics](https://www.g2.com/categories/feedback-analytics), [Experience Management](https://www.g2.com/categories/experience-management) **Compare:** [TheySaid vs Birdeye](https://www.g2.com/compare/birdeye-vs-theysaid-inc-theysaid) **Compare Birdeye with other alternatives:** - [Birdeye vs UserTesting](https://www.g2.com/compare/birdeye-vs-usertesting) - [Birdeye vs SurveyMonkey](https://www.g2.com/compare/birdeye-vs-surveymonkey) - [Birdeye vs Gainsight Customer Success](https://www.g2.com/compare/birdeye-vs-gainsight-customer-success) - [Birdeye vs Qualtrics Customer Experience](https://www.g2.com/compare/birdeye-vs-qualtrics-customer-experience) - [Birdeye vs AskNicely](https://www.g2.com/compare/asknicely-vs-birdeye) - [Birdeye vs SurveySparrow](https://www.g2.com/compare/birdeye-vs-surveysparrow) - [Birdeye vs Resonate CX](https://www.g2.com/compare/birdeye-vs-resonate-cx) - [Birdeye vs Qualtrics Market Research](https://www.g2.com/compare/birdeye-vs-qualtrics-market-research) - [Birdeye vs ChurnZero](https://www.g2.com/compare/birdeye-vs-churnzero) ### 9. [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) By Qualtrics **Average Rating:** 4.4/5 **Total Reviews:** 3,017 Get the data you need to make the most important decisions. From product, pricing, market segmentation, or brand tracking, Qualtrics CoreXM is the gold standard in experience management. Qualtrics combines powerful features like 100+ question types and robust logic with ease of use to make research easier than ever. Reviewers say compared to TheySaid, Qualtrics Market Research is: - Slower to reach roi - More expensive Categories in common with TheySaid: [Survey](https://www.g2.com/categories/survey), [Experience Management](https://www.g2.com/categories/experience-management) **Compare:** [TheySaid vs Qualtrics Market Research](https://www.g2.com/compare/qualtrics-market-research-vs-theysaid-inc-theysaid) **Compare Qualtrics Market Research with other alternatives:** - [Qualtrics Market Research vs UserTesting](https://www.g2.com/compare/qualtrics-market-research-vs-usertesting) - [Qualtrics Market Research vs SurveyMonkey](https://www.g2.com/compare/qualtrics-market-research-vs-surveymonkey) - [Qualtrics Market Research vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-qualtrics-market-research) - [Qualtrics Market Research vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-qualtrics-market-research) - [Qualtrics Market Research vs AskNicely](https://www.g2.com/compare/asknicely-vs-qualtrics-market-research) - [Qualtrics Market Research vs SurveySparrow](https://www.g2.com/compare/qualtrics-market-research-vs-surveysparrow) - [Qualtrics Market Research vs Resonate CX](https://www.g2.com/compare/qualtrics-market-research-vs-resonate-cx) - [Qualtrics Market Research vs Birdeye](https://www.g2.com/compare/birdeye-vs-qualtrics-market-research) - [Qualtrics Market Research vs ChurnZero](https://www.g2.com/compare/churnzero-vs-qualtrics-market-research) ### 10. [ChurnZero](https://www.g2.com/products/churnzero/reviews) By ChurnZero **Average Rating:** 4.7/5 **Total Reviews:** 1,604 ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn. Reviewers say compared to TheySaid, ChurnZero is: - Slower to reach roi - More expensive Categories in common with TheySaid: [Experience Management](https://www.g2.com/categories/experience-management) **Compare:** [TheySaid vs ChurnZero](https://www.g2.com/compare/churnzero-vs-theysaid-inc-theysaid) **Compare ChurnZero with other alternatives:** - [ChurnZero vs UserTesting](https://www.g2.com/compare/churnzero-vs-usertesting) - [ChurnZero vs SurveyMonkey](https://www.g2.com/compare/churnzero-vs-surveymonkey) - [ChurnZero vs Gainsight Customer Success](https://www.g2.com/compare/churnzero-vs-gainsight-customer-success) - [ChurnZero vs Qualtrics Customer Experience](https://www.g2.com/compare/churnzero-vs-qualtrics-customer-experience) - [ChurnZero vs AskNicely](https://www.g2.com/compare/asknicely-vs-churnzero) - [ChurnZero vs SurveySparrow](https://www.g2.com/compare/churnzero-vs-surveysparrow) - [ChurnZero vs Resonate CX](https://www.g2.com/compare/churnzero-vs-resonate-cx) - [ChurnZero vs Birdeye](https://www.g2.com/compare/birdeye-vs-churnzero) - [ChurnZero vs Qualtrics Market Research](https://www.g2.com/compare/churnzero-vs-qualtrics-market-research) --- ## TheySaid Alternatives FAQs ### Which Enterprise Feedback Management tools do reviewers recommend instead of TheySaid? Reviewers recommend [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews) as a leading Enterprise Feedback Management tool for its comprehensive customer data centralization, health scoring, automation, and strong integration capabilities, supported by 1,737 reviews with a 4.5-star rating. [UserTesting](https://www.g2.com/products/usertesting/reviews) is favored for its AI-enhanced human insight platform, fast and scalable feedback collection, and diverse participant network, with 791 reviews at 4.4 stars. [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) is highly recommended for ease of use, extensive survey templates, AI-powered survey creation, and broad integrations, backed by 23,551 reviews at 4.4 stars. [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) is noted for its powerful analytics, flexible survey design, and advanced experience management features, supported by 751 reviews at 4.3 stars. These tools provide enterprise-grade capabilities that address TheySaid’s limitations in reporting depth, customization, and integrations. ### How does TheySaid compare to UserTesting? According to G2 data, [TheySaid](https://www.g2.com/products/theysaid-inc-theysaid/reviews) outperforms [UserTesting](https://www.g2.com/products/usertesting/reviews) across all rated dimensions with notable margins: TheySaid leads by 0.7 points in Meeting Requirements (9.3 vs 8.6), 0.9 points in Usability (9.3 vs 8.4), 0.9 points in Ease of Setup (9.5 vs 8.6), 1.0 point in Ease of Admin (9.7 vs 8.7), 0.6 points in Support (9.6 vs 9.0), and 0.9 points in Ease of Doing Business With (9.7 vs 8.8). TheySaid uniquely offers features such as Real-Time Action, Trigger Alerts, and Sentiment analysis, which are not available in UserTesting. UserTesting, however, benefits from a much larger review base with 791 reviews compared to TheySaid's 74, reflecting broader adoption. UserTesting's strengths include a vast participant panel, multiple testing modes, and fast recruitment, while TheySaid is praised for its AI-driven conversational surveys and efficient insights generation. Both platforms emphasize ease of use, but TheySaid's AI integration provides deeper, prioritized insights and automated theme detection, enhancing research turnaround time. UserTesting excels in delivering fast video feedback and diverse test types but faces challenges with participant quality and pricing. Overall, TheySaid is rated higher in user satisfaction and administrative ease, while UserTesting offers a more extensive feature set for user testing with a larger user base. ### Why do users choose UserTesting over TheySaid? Users choose [UserTesting](https://www.g2.com/products/usertesting/reviews) over TheySaid primarily for its extensive participant panel and rapid recruitment capabilities, enabling quick collection of user feedback often within hours. With 791 reviews highlighting its ease of use, helpful customer support, and versatile testing processes—including moderated, unmoderated, and live conversations—UserTesting supports a broad range of research methodologies. Its ability to provide fast, genuine video feedback from real users helps teams make confident, data-driven decisions. Additionally, UserTesting offers a variety of test types and integrations that appeal to organizations needing comprehensive UX research tools. Despite some concerns about participant quality and higher pricing, UserTesting's robust feature set, quick turnaround, and strong customer support make it a preferred choice for teams requiring scalable and diverse user testing solutions. ### What are the best alternatives to TheySaid? According to G2, the best alternatives to TheySaid in the Enterprise Feedback Management category include [UserTesting](https://www.g2.com/products/usertesting/reviews) (4.4/5 stars, 791 reviews), [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) (4.4/5 stars, 23,551 reviews), [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews) (4.5/5 stars, 1,737 reviews), and [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) (4.3/5 stars, 751 reviews). These platforms offer robust features, extensive integrations, and strong user feedback, making them top choices for enterprises seeking comprehensive feedback management solutions. ### What features do alternatives offer that TheySaid does not? TheySaid lacks advanced reporting and data visualization capabilities, deeper customization options for survey questions and templates, and broader CRM and support tool integrations. 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