We send weekly satisfaction surveys to our temp employees. TheySaid's AI conversational surveys gets us much better insights by asking the kind of questions we'd ask if we were on a call with the person. We're able to get additional context that we don't get from regular surveys. And these insights can easily be routed to the right person to follow up, so we're able to nip issues in the bud before they become serious.

Our people like that they can give us feedback beyond the generic standard question. They feel heard now since follow up is so easy. Super easy to setup and deploy. Review collected by and hosted on G2.com.

It's pretty good now, but we are looking forward to the deeper CRM integrations that are coming Review collected by and hosted on G2.com.

It was quite user friendly and easy to use for a newcomer Review collected by and hosted on G2.com.

The graphic design should be custom built. Review collected by and hosted on G2.com.

I really liked how the "setup" was basically automated (it scraped my company website to generate questions), and that we could deploy these surveys in a variety of ways. I especially liked how the AI would ask contextual follow-up questions that were specific the user input and our product, and how it captured lots of additional context we'd never get from regular surveys. Particularly, I was impressed at how the AI was able to switch contexts between getting feedback and actually answering questions our users might ask during the survey. Very cool. Review collected by and hosted on G2.com.

There's not anything to dislike, really. In its current state, the auto-generated questions are specific to product feedback, so I'd like to see more templates for asking different types of questions. Also it would be great to have the ability to query the summarized reports for more specific insights. But sounds like those are coming soon. Review collected by and hosted on G2.com.

The simplicity and practicality - I can see it fitting my business needs several ways. Review collected by and hosted on G2.com.

That I didn't invent it lol ! Visual graphics for reporting of data would be super helpful Review collected by and hosted on G2.com.

How did Theysaid AI come up with such great question recommendations? These are questions that our teams really want to know and discussed internally a lot. I am impressed! Review collected by and hosted on G2.com.

I wish there were more direct integrations with other platforms. Right now we are sending all responses to Salesforce, then sync elsewhere. Review collected by and hosted on G2.com.

I just took some surveys with TheySaid's Evo AI. Evo's follow-up questions were spot on, and actually made me want to give feedback. It felt like chatting with a product specialist. Review collected by and hosted on G2.com.

Nothing. "They" knocked it out of the park with this product. Review collected by and hosted on G2.com.

The best feature of TheySaid.io is its ability to ask smart follow up questions that capture valuable context.unlike traditional surveys that only capture surface-level answers, this solution dives deeper.much like a real conversation. The result is actionable insights that help make informed decisions and drive meaningful actions. Additionally, the surveys are more engaging, making respondents feel heard and understood leading to more honest and detailed feedback. Review collected by and hosted on G2.com.

Nothing really. It's super simple. I'd like to see some more customization options down the road. Review collected by and hosted on G2.com.

I love how Theysaid’s AI dive deep into the conversation with customers. I am able to get context and actionable insights real time. Review collected by and hosted on G2.com.

I wish I could use this for internal employee feedback as well. Review collected by and hosted on G2.com.

It helps me get a better read on the motivations behind people's feedback because of its conversational approach to surveys. Review collected by and hosted on G2.com.

The free plan expires quickly if you use it alot (but I suppose that makes sense) Review collected by and hosted on G2.com.

Theysaid's AI Surveys help us step up our insight gathering game. Its smarter, and more engaging for customers. Review collected by and hosted on G2.com.

Need more options to design the survey and conversation to our companies brand kit. Review collected by and hosted on G2.com.