AG
Alex G.
Systems Manager
Small-Business (50 or fewer emp.)
"Extremely intuitive and easy to setup."
5/5
What do you like best about TheySaid?

TheySaid.io stands out in the crowded feedback landscape by transforming traditional, often tedious surveys into engaging, AI-powered conversations. If you're tired of generic responses and want to truly understand the "why" behind customer and employee feedback, TheySaid is a game-changer.

What makes TheySaid so effective is its conversational AI. Instead of simply presenting a list of questions, the platform's AI interviewer interacts with respondents, asking personalized follow-up questions based on their answers. This dynamic approach leads to significantly richer, more detailed insights that you simply can't get from static surveys. It feels less like an interrogation and more like a natural dialogue, which dramatically improves completion rates and the quality of information gathered.

Beyond just collecting feedback, TheySaid excels in AI-driven analysis. The platform automatically sifts through responses, identifying key themes, trends, and even actionable insights. This eliminates the need for manual data sifting, saving countless hours and ensuring you can quickly identify critical areas for improvement or opportunities for growth. Whether you're looking for customer satisfaction, employee engagement, product feedback, or even conducting win-loss analysis, TheySaid's AI streamlines the entire process from creation to actionable reporting.

The ease of use is another major plus. Creating surveys is remarkably intuitive; you simply tell the AI what you want to learn, and it drafts the survey structure for you. This quick setup means you can start gathering valuable insights almost immediately, without a steep learning curve.

While TheySaid offers a powerful suite of features, it's worth noting that some teams unfamiliar with AI tools might experience a slight initial learning curve. However, the benefits of deeper, more actionable feedback far outweigh this minor consideration.

In summary, TheySaid.io isn't just another survey tool; it's an intelligent feedback platform that harnesses AI to unlock a deeper understanding of your audience. If your goal is to move beyond surface-level data and truly drive improvements based on meaningful insights, TheySaid.io is an excellent choice. Review collected by and hosted on G2.com.

What do you dislike about TheySaid?

Reliance on AI for Question Generation: I would like more ability to customize. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
AP
Verified User in Pharmaceuticals
Enterprise (> 1000 emp.)
"New, Refreshing survey app designed to make analyzing results easier."
5/5
What do you like best about TheySaid?

This app uses AI technology to assist in quickly creating a survey with a wide variety of question types (open answer, multiple choice, ranking, selection) and gives you the ability to send the survey to participants in different formats. Additionally, once the survey has been answered, it offers several different ways of analyzing the information, as well as providing insights and recommended next steps with the received information. It is very easy to maneuver through and intuitive on how to function within the app. Review collected by and hosted on G2.com.

What do you dislike about TheySaid?

I would need to read more about each screen (i.e., analytics) to see how some of the insights are determined and what information TheySaid uses to make suggestions on next actions. Review collected by and hosted on G2.com.

Bo S.
BS
Bo S.
Manager
Small-Business (50 or fewer emp.)
"Powerful AI with efficiency"
5/5
What do you like best about TheySaid?

As a business professional, I’ve been thoroughly impressed by how powerful and efficient AI has become in creating and analyzing surveys. What used to take days of manual design, data collection, and interpretation can now be accomplished in a fraction of the time—with greater accuracy. TheySaid not only help structure well-crafted, targeted surveys but also ensure that the questions are clear, unbiased, and aligned with business goals. Once responses are collected, the analysis is remarkably precise. Patterns, trends, and actionable insights are identified instantly, saving teams countless hours and allowing faster, data-driven decision-making. The results are consistently accurate and incredibly on point. AI eliminates human error, provides real-time analytics, and highlights opportunities and concerns that might otherwise go unnoticed. It’s an absolute game-changer for companies looking to optimize operations, understand customer behavior, or improve internal processes. It's easy to integrate the tool into your business because once you generate the survey, there are many ways to share it on different platforms. It's easy to implement, it took about 10mins to see how to process with the whole survey generation. I'm sure I will be using it frequently. Review collected by and hosted on G2.com.

What do you dislike about TheySaid?

I don't think there's anything I dislike, you get all the options from editing your context to speicifing your question and question types. Review collected by and hosted on G2.com.

Nathan V.
NV
Nathan V.
Instructional Designer
Small-Business (50 or fewer emp.)
"An amazing tool for feedback in education"
5/5
What do you like best about TheySaid?

As a teacher feedback is essential. Creating a chat style for feedback can help in a number of ways. My students can be more open and deliver feedback on their own time. When filling out surveys as a member of faculty, It can consolidate and expedite the process of discovering action items, as well as insights across the data. All in all a wonderful tool for those who use surveys. It is also easy to use! Review collected by and hosted on G2.com.

What do you dislike about TheySaid?

Its very minor but the insights page, while it contains a ton of good info, does feel a little small. Review collected by and hosted on G2.com.

Lauren R.
LR
Lauren R.
Operations Coordinator (Volunteer)
Small-Business (50 or fewer emp.)
"Great survey service"
5/5
What do you like best about TheySaid?

I like how you can use AI to create surveys. You just needs to type in a couple sentences and it will create the survey for you. Review collected by and hosted on G2.com.

What do you dislike about TheySaid?

You might need to edit some of the questions that the AI gives to you to make it applicable for your ORG and I also did not see a way to put your ORG colors on the surveys Review collected by and hosted on G2.com.

Mynor Alejandro C.
MC
Mynor Alejandro C.
Test contributor
Mid-Market (51-1000 emp.)
"It was a super easy tool to use"
5/5
What do you like best about TheySaid?

So I've used other tools in the past for surveys, but I'm impressed by how easy it was to set up and create a quick survey. It has plenty of features, and the surveys are easy to share. I just have positive things to say about it based on my short impression of the tool. Review collected by and hosted on G2.com.

What do you dislike about TheySaid?

I don't believe so at least on my use case. Review collected by and hosted on G2.com.

Delenthia H.
DH
Delenthia H.
Data Analyst Intern - AWS Track
Small-Business (50 or fewer emp.)
"Great Concept"
5/5
What do you like best about TheySaid?

I think that the platform is great in concept. Surveys definitely do need an overhaul to be more effective for both the business and customers. Having the ability to interpret results and the following questions being based on previous answers will provide more honest insight for future business decisions for the company and the consumer. A platform such as Theysaid is the wave of the future. Review collected by and hosted on G2.com.

What do you dislike about TheySaid?

From what I was able to observe, I did not see anything to dislike. Review collected by and hosted on G2.com.

Ethan B.
EB
Ethan B.
Founder & Consultant
Small-Business (50 or fewer emp.)
"Easy to complete and feels like a natural interview"
4/5
What do you like best about TheySaid?

The language of the questions was natural and it allowed me to respond in my own words. the kinds of questions I was being asked actually inspired me to give a thoughtful response and it asked effective follow up questions without being tedious! Review collected by and hosted on G2.com.

What do you dislike about TheySaid?

There wasn't much to dislike about it, everything felt very natural. Review collected by and hosted on G2.com.

Idris K.
IK
Idris K.
Infrastructure Engineer
Small-Business (50 or fewer emp.)
"The most versatile and easy to use survey application I have ever seen..."
5/5
What do you like best about TheySaid?

I can see every kind of data about my survey, from how many users submitted their responses to where those responses are coming from. Theysaid.io goes in depth into every question that's on the survey, and lays down so much analytical data in a way that easy to read and study. Review collected by and hosted on G2.com.

What do you dislike about TheySaid?

There are hardly any downsides except for a small learning curve that will take 5 minutes to use their platform. I appreciate the design for how rich it is. Review collected by and hosted on G2.com.

Adam D.
AD
Adam D.
Analytics
Small-Business (50 or fewer emp.)
"TheySaid is a reliable tool for the new AI generation"
4.5/5
What do you like best about TheySaid?

It's quickness and thoroughness. It was very comprehensive Review collected by and hosted on G2.com.

What do you dislike about TheySaid?

There wasn't anything to dislike, I thought it was all very good. Review collected by and hosted on G2.com.