Thermo Scientific SampleManager LIMS Software Reviews & Product Details

The real benefit of using Sample Manager lies in its capability of dealing with the customizations. User-friendly forms and interfaces are meaningful. Apart from this, time to time release of Service packs and upgrade versions makes it very competitive to prefer Sample Manager over other COTS LIMS products. The development of Sample Manager keeping legacy version back compatibility is also a unique way to retain the existing customers. Review collected by and hosted on G2.com.

The little downside would be it's boring look. Although, different skins are provided; there should be more research on making it more user-friendly and interactive. Review collected by and hosted on G2.com.

By using SampleManager, we can avoid potential human error through the instrument integration. Also we can keep the traceability of the data through audit function Review collected by and hosted on G2.com.

Very confusing at the beginning. We need some time to understand how functions are correlated each other. There are some efforts needed to translate what we usually do in daily activities into configuration in SampleManager Review collected by and hosted on G2.com.

There are many core competencies for SampleManager most of which are its openness in that you have full access to the source whether it was based on VGL and the Customizations module on which you can put your flavour of forms and report.

I like the way it is designed that we can easily modify the structure and having this change reflected on entity definition.

I like their customizable mobile app, their web client which is not compiled web pages but reflection of the Windows based menu. Review collected by and hosted on G2.com.

The frequently changed tools such as label designer that started as VGL, then combit and now it's Devexpress, but the system support combinations of all.

SampleManager shifted from old VGL which is visual c to c# dll assemblies but I notice that most inquiry raised to support team cannot be answered if it's not on documentation, or to be forwarded to Development team and this take long time. Review collected by and hosted on G2.com.

Ease of use, support for external standards, we have an internal standard based on iso17025, LIMS has helped to adhere to this. The level of customisation is good, and workflows have proved to be very useful Review collected by and hosted on G2.com.

Some features takes a bit of familiarisation to use. Once used to using them, they're simple but a lot of them take some training out to some less PC literate operators Review collected by and hosted on G2.com.

SampleManager is easily configured to your needs and with workflows works wonderfully. I would have to say the best thing about SampleManager is their support staff. Every time I have needed to contact their support department I have been amazed by both the knowledge as well as the professionalism expressed by this staff. Review collected by and hosted on G2.com.

If I were to have to say one thing that I dislike about SampleManager it would have to be the fact the software has tow basic programing languages VGL (Similar to Basic) and C#. As someone with limited programming knowledge, it was a bit of a hurdle to get over. Thermo does, however, offer training classes that I highly recommend that will accelerate this learning curve. Review collected by and hosted on G2.com.

Solving business challenges with a great team Review collected by and hosted on G2.com.

Working through the detail of a requirements and testing a solution is always a challenge, but solutions do come with effort and insight. Review collected by and hosted on G2.com.

SM 12 have very good new features and Easy customization is possible

user friendly and quick response from Thermo to trouble shoot any issue related to SampleManager Review collected by and hosted on G2.com.

some time data collection through SM-IM get stuck and need to restart instrument frequently. Review collected by and hosted on G2.com.

All samples and jobs get very well organized and you can have a global vision of all labs across the world Review collected by and hosted on G2.com.

It takes some time to prepare some reports to quickly view the results of the different testing. Review collected by and hosted on G2.com.

SampleManager is an easy to implement even without any programming or IT experience. The workflows are incredibly powerful yet simple to understand. Review collected by and hosted on G2.com.

That some of the functionality (e.g. batches) arent workflowed in the current version we are using (SM11.2 SP2) which means old functionality is still required. Review collected by and hosted on G2.com.

Sample Manager LIMS can be customised to fill differents specific needs which help us a lot. Review collected by and hosted on G2.com.

we have only software version, it will be great to have a web version with exactly same functions. (future project after migration to the newer version 12) Review collected by and hosted on G2.com.