Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Enterprise (> 1000 emp.)
"Best behavioral health practice management platform"
4/5
What do you like best about TherapyNotes?

Robust patient notes and scheduling feature Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

Pricing plans can be made better for single or group practicians Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Enterprise (> 1000 emp.)
"Good Software to record patient interactions"
4/5
What do you like best about TherapyNotes?

It is easy to compose and edit a daily note as well as an evaluation. Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

There are many sections that need to be filled in prior to submitting a note. Review collected by and hosted on G2.com.

Jessica D.
JD
Jessica D.
Tech/Product Support
Small-Business (50 or fewer emp.)
"Great note kerper"
5/5
What do you like best about TherapyNotes?

I like that I am able to keep all of my thoughts and business in one place and it also works great as a therapy aide Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

I just like that I cannot keep everything private I wish I could there's a lot of stuff I don't want anyone to be able to access Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Its very useful "
5/5
What do you like best about TherapyNotes?

I absolutely love that I can schedule on going appointments and there is no end date. Now what Inhave been told from my managers is that it is also cheaper to process credit cards as well. Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

Setting up the software was a bit tedious. It took a good amount of time to enter all that was required but once it was set up it was very easy to use. Review collected by and hosted on G2.com.

GB
Gabriella B.
LPC, LMFT
Small-Business (50 or fewer emp.)
"Wonderful program!"
5/5
What do you like best about TherapyNotes?

It is so simple to use. It’s very straight forward. Love the layout and colors. Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

I wish there was a way to alter clients of their appoints with time date and location. Review collected by and hosted on G2.com.

Brandon L.
BL
Brandon L.
clinical therapist
Small-Business (50 or fewer emp.)
"Well rounded Behavioral health EHR"
4/5
What do you like best about TherapyNotes?

There are many templates already created to help streamline notes. There is also option to modify/create own templates. EHR had the ability to check insurance eligibility and even bill the insurance. Also able to send text reminders for appointments. Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

Many add on features require additional charges. Review collected by and hosted on G2.com.

JW
jessica w.
Graduate student
Mid-Market (51-1000 emp.)
"Easy to use "
5/5
What do you like best about TherapyNotes?

Often times when you use software in this field you get a little bit of a blow back but this program is easy to use and has benefited myself and others in a huge way. Important for scheduling and notes after sessions. Also helpful for tracking. Great for behavioral health management. Has templates that are helpful. Billing software is helpful. Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

Security could be improved because of the confidentiality that is needed within this field any software used in this field needs to have security, locking,, 2 pass log in and so on. Private notes has that. Review collected by and hosted on G2.com.

Response from Rachael Allen of TherapyNotes

Jessica - We appreciate your review! We are happy to hear that you have benefited from integrating TherapyNotes into your practice! Regarding security, we do offer two factor authentication. Please contact our Success Team at 215-658-4550, or by email at Support@TherapyNotes.com, so that we may assist you in setting this up. Thank you!

EL
Erin L.
Marriage and Family Therapist
Small-Business (50 or fewer emp.)
"TherapyNotes is relatively easy to use and offers drop down interventions, etc."
3.5/5
What do you like best about TherapyNotes?

I like that TherapyNotes syncs the Intake and Treatment Plan info within the progress note for a streamlined use of goals, interventions, and progress made. I like the scheduling calendar and options for creating recurring appointments, cancellations, etc. Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

I don't like that TherapyNotes does not have a spell check built into the system. It's easy to make grammatical and spelling errors without knowing it. I also don't like that if I have to edit something an entirely new note/plan is created (the old one doesn't go away). Review collected by and hosted on G2.com.

Response from Rachael Allen of TherapyNotes

Erin - We really appreciate your review! It is great to hear that you are loving the general workflow and integration of our note templates. Regarding spell check, we do offer a built in spell check feature which can be found within the note templates. It is also possible to revise a note without creating a new note entirely. Please contact our Success Team at 215-658-4550 or by email at Support@TherapyNotes.com so that we may assist you with these features. Thank you!

Chad S.
CS
Chad S.
Licensed Mental Health Professional
Mental Health Care
Mid-Market (51-1000 emp.)
"Great software!!!"
5/5
What do you like best about TherapyNotes?

I like the way the billing and insurance team can communicate seamlessly within the software about insurance and copayment. You don’t have to guess at what people owe when they just bring you their card with no backup information. Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

The only downside for me is I don’t like taking payments as the clinician. That may be more practice issue than software, but I would prefer to stay out of that process. Review collected by and hosted on G2.com.

Response from Rachael Allen of TherapyNotes

Chad - Thank you so much for the great review! We are happy to hear that you are loving our billing features as well as our notes and scheduling features. We are constantly evolving and developing TherapyNotes based primarily on feedback from our users, so we appreciate your thoughts regarding patient payments. As our client portal develops, there may be more options in the future for patients to submit payments directly. Thank you!

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"Good experience"
3.5/5
What do you like best about TherapyNotes?

I don’t have much to compare therapy notes with, but I have had a good experience with it. It is simple to use and doesn’t have too many fancy features. Review collected by and hosted on G2.com.

What do you dislike about TherapyNotes?

Not a comprehensive ABA practice software. Must have separate software for other aspects of ABA service delivery. Review collected by and hosted on G2.com.