--- title: TheraPlatform Reviews meta_title: 'TheraPlatform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 10 reviews by the users' company size, role or industry to find out how TheraPlatform works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 10 scale: '5' date_modified: '2026-06-08' parent_category: name: Health Care url: https://www.g2.com/categories/health-care --- # TheraPlatform Reviews **Vendor:** TheraPlatform **Category:** [EHR Software](https://www.g2.com/categories/ehr) **Average Rating:** 3.9/5.0 **Total Reviews:** 10 ## About TheraPlatform TheraPlatform is a mental health software that is a secure and HIPAA compliant tele-health platform for therapists and health care providers, allowing them to provide online services. ## TheraPlatform Reviews ### 1. bugs, shoddy communication, and zero accountability for problems **Rating:** 2.5/5.0 stars **Reviewed by:** Lane E. | counseling teens, kids & their families, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2020 **What do you like best about TheraPlatform?** combination of practice management and video conferencing **What do you dislike about TheraPlatform?** Tech support people (or is there just one person named Bartosz?) do/does not communicate smoothly in written English, and either ignores or does not understand important facts related to the platform's dysfunction.   There are bugs that are just treated as status-quo:  I wanted to offer one client a discounted rate for a consultation.  You cannot do this on Theraplatform.  You have to create a new "service" that is cheaper that other clients may see and potentially choose from.  This happened to me in Dec 2019, and when I got a new client, the new client selected the cheaper service for their first session.  When I realized this,  I deleted the cheaper service.  The new client scheduled again in January, & I had checked the service/rate for the new client and confirmed it was the normal rate.   The discounted-rate service was deleted from my account (by me, to be safe), but somehow the new client was able to continue to pay the lesser amount & enter the therapy room (which tells me that they have paid, based on selecting "require payment").   This happened two more times, because I didn't immediately go check to see what they paid.  The client billing page showed that the client had outstanding balances from 3 sessions, even though I selected the higher rate & required payment before they enter the therapy room.   Bartosz continues to assert that I did not select the correct service for this client.   My options are to eat the loss or tell the client Theraplatform screwed up and ask them to settle up. PS- there is no option to have clients prepay for sessions (except just before they enter the virtual therapy room). There is no way for me to remove Social Security Number from the demographic data requested by the client (I don't want this info; don't bill insurance). There have been several unsuccessful attempts to enroll new clients with their email address (which sends them an invitation to fill out forms and schedule). There is no mechanism to tell me if the email was not sent to the client (these emails are not available to the therapist - they happen 'behind-the-scenes' with no record added to a client file... ) And while I appreciate multilingualism and respect anyone learning English in order to further their software career, English-speaking Theraplatform potential clinicians should know in advance that there is a language barrier in dealing with Theraplatform by phone or email if any problems arise. **Recommendations to others considering TheraPlatform:** There seems to be one person who handles tech problems. The training videos and tech's communication indicate that they are not native English speakers, and the [lack of] intuitiveness and clarity is reflected in this. BE WARNED! **What problems is TheraPlatform solving and how is that benefiting you?** Theralatform is causing more problems than I thought it would fix. It does provide a unique combo of practice management and video conferencing, and I'd be happy if they fixed the problems ## TheraPlatform Discussions - [What is TheraPlatform used for?](https://www.g2.com/discussions/what-is-theraplatform-used-for) - [View TheraPlatform pricing details and edition comparison](https://www.g2.com/products/theraplatform/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+02%3A25%3A04+-0500&secure%5Bsession_id%5D=aa6b1337-5e32-4170-a952-a0378cc9db52&secure%5Btoken%5D=2e026de93f6fc6d8da77a3fc64ffc1a295ae0f628e2ec7ef8d37084b85660390&format=llm_user) ## TheraPlatform Features **Clinical Workflow Management** - Multiple Medical Provider Access - Ancillary Care Provider Access - Meaningful Use Reporting - Clinical Documentation - Mobile Access - Historical Reporting - For Primary Care - For Urgent Care - Clinical Care **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management - Telemedicine Integration - Claims Management - Documentation Management - Revenue Management - Patient Records Management - Document Management - Invoice Management - Medication Management - Task Management - Care Plan Management - Calendar Management - Communication Management - Prescription Management - Inventory Management - Forms Management - Image Management - Practice Management - Intake Management - Appointment Management - Lab Order Management - Configurable Workflow - Formulary Management - EMR/EHR - Clinic Interoperability - Compliance Management - Records Management - Template Management - Registration Management - Referral Management - Case Management - For Pain Management - Escalation Management - Queue Management - In-Patient Management **Agentic AI - EHR** - Autonomous Task Execution **Additional Functionality** - Quality Assurance - For Anesthesiologists - Data Collection - AI Copilot - Preoperative Modules - Generative AI - ICD-10 Compliance - Intraoperative Charting - EHR/EMR Integration - Templates - Patient Communications - Reporting & Statistics - Compliance Tracking - Customizable Templates - Customizable Forms - Multi-Location - Voice Recognition - API - Activity Dashboard - E-Prescribing - Billing & Invoicing - ONC-ATCB Certified - Referral Tracking - Claims Scrubbing - Electronic Payments - Insurance Eligibility Verification - Coding Assistance - Meaningful Use Certified - Live Chat - HIPAA Compliant - Treatment Planning - Charting - Patient Portal - For Cardiologists - Reminders - Customizable Reports - Appointment Scheduling - Third-Party Integrations - Monitoring Device Integration - Patient Intake - Decision Support - Progress Notes - For Dermatologists - Data Import/Export - Lab Integration - Telemedicine - Medical Billing - Reporting/Analytics - Audit Trail - Medication Database - Clinical Notes - Handwriting Recognition - Imaging and X-rays - File Sharing - Patient Scheduling - Immunization & Allergy Tracking - Order Entry - Outcome Assessment Tools - Alerts/Notifications - Initial Assessments - Family History Tracking - Annotations - Diagnostic Reports - Growth Charts - Customizable Tests - Patient Engagement - EDI - For Family Medicine - Medication History - For Substance Abuse Therapy - For Mental/Behavioral Health - Confirmations/Reminders - Medication Alerts/Warnings - Mobile App - Therapy Notes - Electronic Signature - For Group Therapy - For Neurologists - Speech Recognition - Hardware Integration - For Obstetrics & Gynecology - Diagnostic Imaging - Patient Education - Patient Questionnaires - Patient Monitoring - Task Scheduling - For Ophthalmologists - SOAP notes - 3D Imaging - For Orthopedics - PACS Integration - Electronic Prior Authorization - Analytics - Vitals Tracking - For Podiatrists - Medical History Records - Automatic Transcription - Case Notes - Self Service Portal - Access Controls/Permissions - Third-Party Integration - Scheduling - For Psychiatrists - Self Check-In/Check-Out - Urgent Care Templates - Digital Signature - Lab Results - Payment Processing - Data Security - Drug Reference Database - Accounting - For Urologists - Collaboration Tools - Web-based Deployment ## Top TheraPlatform Alternatives - [SimplePractice](https://www.g2.com/products/simplepractice/reviews) - 4.1/5.0 (127 reviews) - [Epic](https://www.g2.com/products/epic/reviews) - 4.2/5.0 (896 reviews) - [TherapyNotes](https://www.g2.com/products/therapynotes/reviews) - 4.4/5.0 (99 reviews)