--- title: Therap Services Reviews meta\_title: 'Therap Services Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 228 reviews by the users' company size, role or industry to find out how Therap Services works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 228 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- # Therap Services Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Therap Services but has limited features. Are you part of the Therap Services team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Therap Services is the national leader in HIPAA-compliant electronic documentation solutions for organizations in Long-Term Services and Supports (LTSS), Home and Community-Based Services (HCBS), and other human services industries. The system caters to a wide range of providers, including those serving individuals with intellectual and developmental disabilities, community employment and vocational rehabilitation programs, special education and school health services, aging and home health agencies, and autism programs. Therap's key features include electronic health record (EHR) capabilities, electronic visit verification (EVV) to track and manage service visits, comprehensive incident reporting and management tools, and person-centered planning tools to support individualized service goals and outcomes. Additionally, the system includes functionality to manage waiver slots and waiting lists, helping providers streamline day-to-day operations. * * * Seller [Therap](https://www.g2.com/sellers/therap) Discussions [Therap Services Community](https://www.g2.com/products/therap-services/discuss) Solution Type All-in-One Overview by Jeremy Robbins Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 10 months [ View More Pricing Information ](https://www.g2.com/products/therap-services/pricing) ## Top-Rated Alternatives [ ![EHRYourWay](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "EHRYourWay") EHRYourWay 4.7/5(338) ](https://www.g2.com/products/ehryourway/reviews) [ ![Bonterra Apricot](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bonterra Apricot") Bonterra Apricot 4.4/5(347) ](https://www.g2.com/products/bonterra-apricot/reviews) [ ![CharityTracker](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CharityTracker") CharityTracker 4.6/5(337) ](https://www.g2.com/products/charitytracker/reviews) [ View All Alternatives ](https://www.g2.com/products/therap-services/competitors/alternatives) ## User Insights Average based on 228 real user reviews. Implementation Time 4 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Susan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Susan L.") SL Susan L. Senior National Therap Coordinator Enterprise (\> 1000 emp.) 2/7/2024 "Therap is Amazing" 5/5 What do you like best about Therap Services? The software provides many areas for documentation, document storage, reporting, and billing features. Overall it is a very comprehensive database that is easy to work with, complies with state regulations for reporting. Therap works to stay informed on state and federal regulations to continue to comply. Therap's support team is professional and timely in responding to the needs of their customers. Training, webinars, user guides and other resources are provided for users. Therap is continually looking at ways to improve the software, either updating or adding to current modules or creating new modules. Prior to selecting Therap, we researched several other options and none had as complete of a record for individuals information . Review collected by and hosted on G2.com. What do you dislike about Therap Services? Even with Report Library Plus, some limited reporting capabilities for Oversight users. Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? Custom report for Oversight. It allows capability to pull data from all linked provider accounts. Review collected by and hosted on G2.com. Show More 5/7/2026 Current UserValidated ReviewerSource: Organic ![Aaliyah P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aaliyah P.") AP Aaliyah P. Licensed Practical Nurse Small-Business (50 or fewer emp.) 8/4/2026 "Quick Documentation, Strong Support Needed" 4/5 What do you like best about Therap Services? I like that Therap Services is easy to use and has most features activated, which simplifies the process for me. I'm also able to access my documentation through my phone, which makes documentation quick and allows me to pay more attention to my patients and business. Additionally, I've been receiving a lot of support, which I find helpful. Review collected by and hosted on G2.com. What do you dislike about Therap Services? It was not easy for us to set up Therap Services initially. We're still figuring out the different interfaces, but we're getting a lot of support. We really need that support because it hasn't been particularly easy. Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? I use Therap Services for my notes. It makes documentation quick, allowing me to pay more attention to my patients. Also, being able to access documentation through my phone is handy. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Sandy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sandy M.") SM Sandy M. Residential GH Manager Enterprise (\> 1000 emp.) 8/11/2026 "All Medical Documentation in One Place—Easy to Find" 4/5 What do you like best about Therap Services? Medical Documentation all in one place so it’s easy to find Review collected by and hosted on G2.com. What do you dislike about Therap Services? There isn’t really anything that I have come across that I haven’t liked yet. Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? Being able to administer and document medication in one place and being able to create consults on Therap. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Kristen T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristen T.") KT Kristen T. Consultant Mid-Market (51-1000 emp.) 8/4/2026 "Great Support and Ongoing Updates That Keep Therap Current" 4/5 What do you like best about Therap Services? Great support and continuing updates to keep current. Review collected by and hosted on G2.com. What do you dislike about Therap Services? State contracts alter Therap to the point of losing functionality. Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? Therap allows the collection of large amounts of data helping us to meet requirements. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Keon D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keon D.") KD Keon D. High School Director Mid-Market (51-1000 emp.) 4/29/2026 "User-Friendly Platform with Robust Reporting" 5/5 What do you like best about Therap Services? I like that Therap Services is user friendly and everything is straightforward. I love that I can run reports to do my quarterly progress reports. It keeps all my clients' information in the same place that I bill them. I appreciate being able to have all my notes for each session on one document rather than clicking around trying to find them, which is important when I might have 30 notes to review for one client. Review collected by and hosted on G2.com. What do you dislike about Therap Services? Nothing Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? As a recreational therapist, Therap Services keeps all my client's information in one place for billing. It's user-friendly, allowing me to run reports for progress, and has all my session notes in one document instead of searching for them. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![I'Janae B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "I'Janae B.") IB I'Janae B. Regional director Mid-Market (51-1000 emp.) 8/11/2026 "Therap Mobile Reduces Documentation Errors on the Go" 5/5 What do you like best about Therap Services? Theraps Mobile option helps decrease the amount of documentation errors while out in the community rendering services. Review collected by and hosted on G2.com. What do you dislike about Therap Services? I would prefer to be able to collect vitals on the app. Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? I was told today that they are putting vital signs collection on the actual MAR. That would help greatly in making sure blood pressures are documented properly and medication is held accordingly. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 8/11/2026 "Organized, HIPAA-Friendly Care Made Easy with a Powerful Search Bar" 4/5 What do you like best about Therap Services? Everything is very organized and easy to find because of the search bar. It allows for the agency to provide care efficiently while protecting hippa. Review collected by and hosted on G2.com. What do you dislike about Therap Services? Sometimes it can be confusing to navigate, but the search bar has helped a lot. Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? Helping collect data and info while protecting hippa Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 8/11/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "Excellent for Organizing Large Data Collections" 5/5 What do you like best about Therap Services? Allows a large collection and organization of data Review collected by and hosted on G2.com. What do you dislike about Therap Services? There’s always some pitfalls. I wish it were easier for staff to view scripts each time meds are administered Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? Staff entering data saves me from traveling to each house to collect data Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Garrielle G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Garrielle G.") GG Garrielle G. Group home supervisor Mid-Market (51-1000 emp.) 8/11/2026 "Great Tool for Documenting and Finding Client Information" 5/5 What do you like best about Therap Services? It is a great tool to document and find information about the clients we serve Review collected by and hosted on G2.com. What do you dislike about Therap Services? The different changes that happen all of a sudden and the down times Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? Seeing when staff are documenting in the specified time frame Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MA Marissa A. Small-Business (50 or fewer emp.) 5/7/2026 "Effortless Documentation with Compliance Focus" 4/5 What do you like best about Therap Services? I find Therap Services easy to use, which is something I really like about it. The initial setup was easy, which made getting started smooth. I also value the MAR and safety features because they address compliance and medication management effectively. Overall, I'm comfortable using Therap Services for daily documentation. Review collected by and hosted on G2.com. What do you dislike about Therap Services? Understanding all features Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? I use Therap Services for MAR and daily documentation. It helps with compliance and meds, and I find it easy to use. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Therap Services? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Therap Services ](https://www.g2.com/products/therap-services/discussions/new) GU Guest User • Last activity almost 4 years ago Is Therap an EHR? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/is-therap-an-ehr) SL Sally Lindquist • Last activity over 6 years ago Does anyone else feel that this program needs to be streamlined 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/does-anyone-else-feel-that-this-program-needs-to-be-streamlined) [ View all Discussions ](https://www.g2.com/products/therap-services/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 10 months ### Average Discount 11% [ View More Pricing Information ](https://www.g2.com/products/therap-services/pricing) Therap Services Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e123a0d323e98c711e9056b2b77b5eb6/therapynotes.jpg "Product Avatar Image") TherapyNotes 4.4/5(99) [ Compare Now ](https://www.g2.com/compare/therap-services-vs-therapynotes) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9ab67021aa0b9e905fcac281a4da1c04/simplepractice.png "Product Avatar Image") SimplePractice 4.1/5(129) [ Compare Now ](https://www.g2.com/compare/simplepractice-vs-therap-services) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ab8dd331091a5e1b4dc7e19bd474f7c3/axiscare-home-care-software.jpg "Product Avatar Image") AxisCare Home Care Software 4.7/5(236) [ Compare Now ](https://www.g2.com/compare/axiscare-home-care-software-vs-therap-services) ##### ##### Therap Services Features Administrative Time Tracking and Scheduling Agency Management Mobile App Clinical Patient Records Documentation Platform Basics Reporting Interoperability Performance Case Management Client Intake [ View More Features ](https://www.g2.com/products/therap-services/features) ##### Categories on G2 [Mental Health](https://www.g2.com/categories/mental-health)[Physical Therapy](https://www.g2.com/categories/physical-therapy)[Home Care Agency Management](https://www.g2.com/categories/home-care-agency-management) [Mental Health](https://www.g2.com/categories/mental-health)[Physical Therapy](https://www.g2.com/categories/physical-therapy)[Home Care Agency Management](https://www.g2.com/categories/home-care-agency-management)[Human Services](https://www.g2.com/categories/human-services)[Assisted Living](https://www.g2.com/categories/assisted-living)[Utilization Management](https://www.g2.com/categories/utilization-management)[Value-Based Reimbursement](https://www.g2.com/categories/value-based-reimbursement)[Applied Behavior Analysis (ABA)](https://www.g2.com/categories/applied-behavior-analysis-aba) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What are the best M&A software tools delivering strong implementation support for large enterprise deployments?](https://www.g2.com/discussions/what-are-the-best-m-a-software-tools-delivering-strong-implementation-support-for-large-enterprise-deployments)[Which disk cleanup software removes lingering app files and junk folders after uninstalling applications?](https://www.g2.com/discussions/which-disk-cleanup-software-removes-lingering-app-files-and-junk-folders-after-uninstalling-applications%20)[Which platform offers the most advanced account segmentation analytics?](https://www.g2.com/discussions/which-platform-offers-the-most-advanced-account-segmentation-analytics) [What platform integrates property management with accounting systems?](https://www.g2.com/discussions/what-platform-integrates-property-management-with-accounting-systems)[Which Sage Intacct channel partners have global enterprise deployment experience in regulated industries where data integrity is critical?](https://www.g2.com/discussions/which-sage-intacct-channel-partners-have-global-enterprise-deployment-experience-in-regulated-industries-where-data-integrity-is-critical)[Pros and Cons Details](https://www.g2.com/products/therap-services/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)