Dustin N.
DN
Dustin N.
Director of Residential
Mid-Market (51-1000 emp.)
"Helpful AI-Driven Interface Updates That Reflect Our Feedback"
5/5
What do you like best about Therap Services?

The updates to the interface and focus on AI are definitely helpful. Listening to our feedback on medication administration is great as well. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

Getting back into residential, I have yet to identify any areas of concern so far. Review collected by and hosted on G2.com.

Sara B.
SB
Sara B.
House Supervisor
Mid-Market (51-1000 emp.)
"Easy, User-Friendly Documentation Across All ISP and MAR"
5/5
What do you like best about Therap Services?

The easy use of documenting on all isp and mar is very helpful and user friendly. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

I haven’t found anything I dislike at all. Everything I utilize has been so easy. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Simple, Easy to Use, and Outstanding Support"
5/5
What do you like best about Therap Services?

Therap offers simple, easy to use for everyone. Support offered is the best! Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

There really isn’t anything negative to say about Therap! Review collected by and hosted on G2.com.

Heidi W.
HW
Heidi W.
Service Coordinator
Mid-Market (51-1000 emp.)
"Therap conference"
4/5
What do you like best about Therap Services?

Easy to use for staff and always new features. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

Difficult to make changes to Isp program after approved. Review collected by and hosted on G2.com.

Katina S.
KS
Katina S.
Student
Mid-Market (51-1000 emp.)
"MAR and Reporting Make Documentation a Breeze"
5/5
What do you like best about Therap Services?

MAR and documenting and pulling the reports Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

When deleting a medication it still shows up Review collected by and hosted on G2.com.

SM
Sherryl M.
Medical Coordination
Mid-Market (51-1000 emp.)
"Clear and Centralized Client Information"
4/5
What do you like best about Therap Services?

It's clear. Can get all my client's informations from there. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

Sometimes, it is hard to find a content. Review collected by and hosted on G2.com.

Courtney p.
CP
Courtney p.
Program manager
Mid-Market (51-1000 emp.)
"Easy to Use and Accessible Anywhere"
5/5
What do you like best about Therap Services?

Easy to use and accessible wherever I am Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

Times out but I have learned how to change that Review collected by and hosted on G2.com.

SH
Stephanie H.
Director of Training
Mid-Market (51-1000 emp.)
"Therap Does It All—An All-Inclusive Solution"
5/5
What do you like best about Therap Services?

There really isn't anything I dont like! Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

Nothing. Therap is all inclusive for what it's designed for Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Mid-Market (51-1000 emp.)
"Excellent for ISP, Data Collection, and Clinical Notes"
5/5
What do you like best about Therap Services?

ISP, data collection, and clinical notes Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

Some areas can sometimes be difficult to navigate Review collected by and hosted on G2.com.

MW
Mishka W.
Business Manager
Small-Business (50 or fewer emp.)
"This is terrible software that's only used because of their monopoly on the niche"
0/5
What do you like best about Therap Services?

Logging out of it. The logout button works every time. Review collected by and hosted on G2.com.

What do you dislike about Therap Services?

I use Therap as a business admin. This is the worst, most user unfriendly software I've ever had the displeasure of using. Simple tasks are frustratingly difficult, the menu is outdated and clunky. They have an entire library of "how to" videos.... Helpful right? Wrong! The search function litters your results with unrelated content that you have to sift through yourself. Also, what other platform do you use that a library of how to do simple tasks (track meds, assign staff, etc) is even necessary? Our employees hate it, I hate it, our owner hates it, but because it's the software the state "recommends" we have to use it for compliance reasons. It's also very overpriced. If you're getting into a field of work where using Therap is necessary, I hope you have more patience and free time than I do. Review collected by and hosted on G2.com.