--- title: Therap Services Reviews meta\_title: 'Therap Services Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 230 reviews by the users' company size, role or industry to find out how Therap Services works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 230 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- # Therap Services Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Therap Services but has limited features. Are you part of the Therap Services team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Therap Services is the national leader in HIPAA-compliant electronic documentation solutions for organizations in Long-Term Services and Supports (LTSS), Home and Community-Based Services (HCBS), and other human services industries. The system caters to a wide range of providers, including those serving individuals with intellectual and developmental disabilities, community employment and vocational rehabilitation programs, special education and school health services, aging and home health agencies, and autism programs. Therap's key features include electronic health record (EHR) capabilities, electronic visit verification (EVV) to track and manage service visits, comprehensive incident reporting and management tools, and person-centered planning tools to support individualized service goals and outcomes. Additionally, the system includes functionality to manage waiver slots and waiting lists, helping providers streamline day-to-day operations. * * * Seller [Therap](https://www.g2.com/sellers/therap) Discussions [Therap Services Community](https://www.g2.com/products/therap-services/discuss) Solution Type All-in-One Overview by Jeremy Robbins Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 10 months [ View More Pricing Information ](https://www.g2.com/products/therap-services/pricing) ## Top-Rated Alternatives [ ![EHRYourWay](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "EHRYourWay") EHRYourWay 4.7/5(338) ](https://www.g2.com/products/ehryourway/reviews) [ ![Bonterra Apricot](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bonterra Apricot") Bonterra Apricot 4.4/5(347) ](https://www.g2.com/products/bonterra-apricot/reviews) [ ![CharityTracker](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CharityTracker") CharityTracker 4.6/5(337) ](https://www.g2.com/products/charitytracker/reviews) [ View All Alternatives ](https://www.g2.com/products/therap-services/competitors/alternatives) ## User Insights Average based on 230 real user reviews. Implementation Time 4 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 2/7/2024 "Presentations" 5/5 What do you like best about Therap Services? The application is easy to use and it is great to have data at my finger tips. Review collected by and hosted on G2.com. What do you dislike about Therap Services? The downside is that it is different to meet all nursing needs Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? Therap is constantly improving their modules Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Elizabeth L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elizabeth L.") EL Elizabeth L. Mid-Market (51-1000 emp.) 2/6/2024 "Very helpful" 5/5 What do you like best about Therap Services? Very reliable and great reports to use to review data. Review collected by and hosted on G2.com. What do you dislike about Therap Services? It is a very sensitive system where we sometimes find a chain reaction takes place with one wrong click. Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? Service documentation and billing Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Jasmine B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jasmine B.") JB Jasmine B. Director of Quality Enterprise (\> 1000 emp.) 2/7/2024 "Therap Conference" 4/5 What do you like best about Therap Services? Agency reporting and centralized secure electronic storage Review collected by and hosted on G2.com. What do you dislike about Therap Services? Some set up is very time consuming and lengthy Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? Ensuring that all leadership has access and can see that necessary paperwork and documentation is complete Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic SH Steve H. Mid-Market (51-1000 emp.) 2/6/2024 "Primary implementation point of contact" 5/5 What do you like best about Therap Services? It provided the a location documentation and record keeping in a single platform rather than using multiple programs. Review collected by and hosted on G2.com. What do you dislike about Therap Services? The ability to customize dropdown lists. Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? Consolidating documentation in an electronic format. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Karen H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karen H.") KH Karen H. Business Manager Small-Business (50 or fewer emp.) 2/7/2024 "Therap User in Kansas" 5/5 What do you like best about Therap Services? T-logs as it allows you to communicate efficiently and quickly with all staff. Review collected by and hosted on G2.com. What do you dislike about Therap Services? The disconnect between calendar and appointments. Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? Tracking of medication administeration. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 2/7/2024 "Generating reports is very helpful." 5/5 What do you like best about Therap Services? Being able to create and filter only information needed. Review collected by and hosted on G2.com. What do you dislike about Therap Services? The amount of mega-bytes that can be scanned and attached. Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? The TherapConnect devices. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 2/7/2024 "Great for care" 4.5/5 What do you like best about Therap Services? Usability is great. Functionality and smooth interface is a plus. Review collected by and hosted on G2.com. What do you dislike about Therap Services? Moduals could work better with each other. Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? All documentation for care Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") UM Verified User in Mental Health Care Small-Business (50 or fewer emp.) 2/7/2024 "Therap Nurse user" 4/5 What do you like best about Therap Services? TLogs for daily communication and electronic MARs.Therap has been beneficial for our company. Staff have enjoyed the electronic version of MARs vs paper and the ease of documenting while out on an outing. and made managing MARs much easier Review collected by and hosted on G2.com. What do you dislike about Therap Services? No way to do a good control substance count and no where for daily nurse notes. Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? Communication between staff Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic BT Brandy T. Mid-Market (51-1000 emp.) 2/6/2024 "Great service" 5/5 What do you like best about Therap Services? Therap is very user friendly service with multiple features Review collected by and hosted on G2.com. What do you dislike about Therap Services? I like everything about therap. Its great. Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? Daily progress note tracking Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Individual & Family Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Individual & Family Services") AI Verified User in Individual & Family Services Small-Business (50 or fewer emp.) 2/6/2024 "Therap is a game changer for documentation" 5/5 What do you like best about Therap Services? The support we receive from the Therap team is excellent. Super helpful, informative, and available to answer even the simple questions. Medical documentation is very uniform and cohesive. Review collected by and hosted on G2.com. What do you dislike about Therap Services? So far every division of Therap that we utilize has been helpful. Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? Universal documentation throughout the agency. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Therap Services? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Therap Services ](https://www.g2.com/products/therap-services/discussions/new) SL Sally Lindquist • Last activity over 6 years ago Does anyone else feel that this program needs to be streamlined 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/does-anyone-else-feel-that-this-program-needs-to-be-streamlined) GU Guest User • Last activity almost 4 years ago Is Therap an EHR? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/is-therap-an-ehr) [ View all Discussions ](https://www.g2.com/products/therap-services/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 10 months ### Average Discount 11% [ View More Pricing Information ](https://www.g2.com/products/therap-services/pricing) Therap Services Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e123a0d323e98c711e9056b2b77b5eb6/therapynotes.jpg "Product Avatar Image") TherapyNotes 4.4/5(99) [ Compare Now ](https://www.g2.com/compare/therap-services-vs-therapynotes) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9ab67021aa0b9e905fcac281a4da1c04/simplepractice.png "Product Avatar Image") SimplePractice 4.1/5(129) [ Compare Now ](https://www.g2.com/compare/simplepractice-vs-therap-services) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ab8dd331091a5e1b4dc7e19bd474f7c3/axiscare-home-care-software.jpg "Product Avatar Image") AxisCare Home Care Software 4.7/5(236) [ Compare Now ](https://www.g2.com/compare/axiscare-home-care-software-vs-therap-services) ##### ##### Therap Services Features Administrative Time Tracking and Scheduling Agency Management Mobile App Clinical Patient Records Documentation Platform Basics Reporting Interoperability Performance Case Management Client Intake [ View More Features ](https://www.g2.com/products/therap-services/features) ##### Categories on G2 [Mental Health](https://www.g2.com/categories/mental-health)[Physical Therapy](https://www.g2.com/categories/physical-therapy)[Home Care Agency Management](https://www.g2.com/categories/home-care-agency-management) [Mental Health](https://www.g2.com/categories/mental-health)[Physical Therapy](https://www.g2.com/categories/physical-therapy)[Home Care Agency Management](https://www.g2.com/categories/home-care-agency-management)[Human Services](https://www.g2.com/categories/human-services)[Assisted Living](https://www.g2.com/categories/assisted-living)[Utilization Management](https://www.g2.com/categories/utilization-management)[Value-Based Reimbursement](https://www.g2.com/categories/value-based-reimbursement)[Applied Behavior Analysis (ABA)](https://www.g2.com/categories/applied-behavior-analysis-aba) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which academic advising solutions are most reliable based on reviews from clinical coordinators managing rotations?](https://www.g2.com/discussions/which-academic-advising-solutions-are-most-reliable-based-on-reviews-from-clinical-coordinators-managing-rotations)[Which mobile app optimization tool offers the best A/B testing features?](https://www.g2.com/discussions/which-mobile-app-optimization-tool-offers-the-best-a-b-testing-features)[Which Google Workspace academic platforms have the highest user satisfaction ratings and strongest team adoption across organizations?](https://www.g2.com/discussions/which-google-workspace-academic-platforms-have-the-highest-user-satisfaction-ratings-and-strongest-team-adoption-across-organizations) [What is the best social suite for managing multiple brand accounts?](https://www.g2.com/discussions/what-is-the-best-social-suite-for-managing-multiple-brand-accounts)[What platform provides analytics on interview performance?](https://www.g2.com/discussions/what-platform-provides-analytics-on-interview-performance)[Pros and Cons Details](https://www.g2.com/products/therap-services/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)