--- title: Therap Services Reviews meta\_title: 'Therap Services Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 230 reviews by the users' company size, role or industry to find out how Therap Services works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 230 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- # Therap Services Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Therap Services but has limited features. Are you part of the Therap Services team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Therap Services is the national leader in HIPAA-compliant electronic documentation solutions for organizations in Long-Term Services and Supports (LTSS), Home and Community-Based Services (HCBS), and other human services industries. The system caters to a wide range of providers, including those serving individuals with intellectual and developmental disabilities, community employment and vocational rehabilitation programs, special education and school health services, aging and home health agencies, and autism programs. Therap's key features include electronic health record (EHR) capabilities, electronic visit verification (EVV) to track and manage service visits, comprehensive incident reporting and management tools, and person-centered planning tools to support individualized service goals and outcomes. Additionally, the system includes functionality to manage waiver slots and waiting lists, helping providers streamline day-to-day operations. * * * Seller [Therap](https://www.g2.com/sellers/therap) Discussions [Therap Services Community](https://www.g2.com/products/therap-services/discuss) Solution Type All-in-One Overview by Jeremy Robbins Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 10 months [ View More Pricing Information ](https://www.g2.com/products/therap-services/pricing) ## Top-Rated Alternatives [ ![EHRYourWay](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "EHRYourWay") EHRYourWay 4.7/5(338) ](https://www.g2.com/products/ehryourway/reviews) [ ![Bonterra Apricot](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bonterra Apricot") Bonterra Apricot 4.4/5(347) ](https://www.g2.com/products/bonterra-apricot/reviews) [ ![CharityTracker](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CharityTracker") CharityTracker 4.6/5(337) ](https://www.g2.com/products/charitytracker/reviews) [ View All Alternatives ](https://www.g2.com/products/therap-services/competitors/alternatives) ## User Insights Average based on 230 real user reviews. Implementation Time 4 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") AM Verified User in Mental Health Care Mid-Market (51-1000 emp.) 2/5/2025 "Therap review" 4.5/5 What do you like best about Therap Services? Therap has been life changing for my caseload. I have vital information wherever I am! You can login on computer, tablets, or your phone. Review collected by and hosted on G2.com. What do you dislike about Therap Services? I honestly have not found a major dislike. Sometimes it's frustrating to have to login multiple times if you are idle too long. Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? Having immediate access to all caseload related information at any point from any location. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic KG Kylie G. Clinical liason Small-Business (50 or fewer emp.) 2/5/2025 "I enjoy using therap" 3.5/5 What do you like best about Therap Services? All the information is in one place and that's helpfuke Review collected by and hosted on G2.com. What do you dislike about Therap Services? A little to clicky and that becomes annoying Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? None that I'm aware of Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic BH Becky H. Coordinator Mid-Market (51-1000 emp.) 2/5/2025 "Great experience" 5/5 What do you like best about Therap Services? It has everything you need for staffing and reporting. Review collected by and hosted on G2.com. What do you dislike about Therap Services? Nothing I don't have any issues with therap. Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? It is our primary documentation system. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Daniel S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel S.") DS Daniel S. Training Team Lead Mid-Market (51-1000 emp.) 2/4/2025 "Exactly the right system for the agency I work for!" 5/5 What do you like best about Therap Services? Therap keeps all daily documentation secure and organized! I could not imagine doing my job without this system! Review collected by and hosted on G2.com. What do you dislike about Therap Services? I wish Therap had a clock in/clock out system. Keeping all agency aspects under one roof would be nice. Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? Digitizing documentation allows us to use less paper and submit documentation to the State in a quicker, more organized fashion. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 2/6/2025 "My review" 5/5 What do you like best about Therap Services? Therap is a great software, data driven and constantly developing ways to make the jobs easier for the users Review collected by and hosted on G2.com. What do you dislike about Therap Services? I don't have anything I dislike about Therap In particular. Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? The QA assistant that is in development is a great tool that will ensure timely reports and recognition of alarming information that need further follow up. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Katie B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katie B.") KB Katie B. Medical Coordinator Mid-Market (51-1000 emp.) 2/5/2025 "Historically great" 5/5 What do you like best about Therap Services? Ease of use, continuous updates and additions Review collected by and hosted on G2.com. What do you dislike about Therap Services? Sometimes the search function for reports is clunky Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? Thorough documentation Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Nicole S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicole S.") NS Nicole S. Office manager Small-Business (50 or fewer emp.) 2/4/2025 "Very good program" 4.5/5 What do you like best about Therap Services? Very user friendly and easy to learn.... Review collected by and hosted on G2.com. What do you dislike about Therap Services? I have no complaints the system is very helpful Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? Documentation Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SD Sherline D. Director of Nursing Mid-Market (51-1000 emp.) 2/5/2025 "Therap is an excellent platform for provider to keep data organized." 5/5 What do you like best about Therap Services? I love the work flow image! I like all the help and support video you can watch when needing reminder for a task or skill. Review collected by and hosted on G2.com. What do you dislike about Therap Services? The downside in using Therap is the initial setup. All data needs to be put in manually and it's time consuming. Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? Any feedback and suggestions the provider have.. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ashlyn K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashlyn K.") AK Ashlyn K. Human resources Mid-Market (51-1000 emp.) 2/4/2025 "Wonderful software" 4.5/5 What do you like best about Therap Services? Therap is easy to navigate, and is constantly having new features rolled out that are helpful to our company Review collected by and hosted on G2.com. What do you dislike about Therap Services? The app doesn't alert when you get an scomm or any kind of notification Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? Were able to do multiple things that are required of us by the state, all in one app Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Hunter S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hunter S.") HS Hunter S. Targeted Case Manager Small-Business (50 or fewer emp.) 2/4/2025 "Therap is efficient and effective" 5/5 What do you like best about Therap Services? Therap is very convenient when needing access client information. It is simple to navigate and provides a great resource to keep a company organized, efficient, and effective. Review collected by and hosted on G2.com. What do you dislike about Therap Services? Therap doesn't really have any downsides. They are constantly improving. Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? The AI improvements will make things much more efficient for staff. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Therap Services? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Therap Services ](https://www.g2.com/products/therap-services/discussions/new) SL Sally Lindquist • Last activity over 6 years ago Does anyone else feel that this program needs to be streamlined 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/does-anyone-else-feel-that-this-program-needs-to-be-streamlined) GU Guest User • Last activity almost 4 years ago Is Therap an EHR? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/is-therap-an-ehr) [ View all Discussions ](https://www.g2.com/products/therap-services/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 10 months ### Average Discount 11% [ View More Pricing Information ](https://www.g2.com/products/therap-services/pricing) Therap Services Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e123a0d323e98c711e9056b2b77b5eb6/therapynotes.jpg "Product Avatar Image") TherapyNotes 4.4/5(99) [ Compare Now ](https://www.g2.com/compare/therap-services-vs-therapynotes) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9ab67021aa0b9e905fcac281a4da1c04/simplepractice.png "Product Avatar Image") SimplePractice 4.1/5(129) [ Compare Now ](https://www.g2.com/compare/simplepractice-vs-therap-services) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ab8dd331091a5e1b4dc7e19bd474f7c3/axiscare-home-care-software.jpg "Product Avatar Image") AxisCare Home Care Software 4.7/5(236) [ Compare Now ](https://www.g2.com/compare/axiscare-home-care-software-vs-therap-services) ##### ##### Therap Services Features Administrative Time Tracking and Scheduling Agency Management Mobile App Clinical Patient Records Documentation Platform Basics Reporting Interoperability Performance Case Management Client Intake [ View More Features ](https://www.g2.com/products/therap-services/features) ##### Categories on G2 [Mental Health](https://www.g2.com/categories/mental-health)[Physical Therapy](https://www.g2.com/categories/physical-therapy)[Home Care Agency Management](https://www.g2.com/categories/home-care-agency-management) [Mental Health](https://www.g2.com/categories/mental-health)[Physical Therapy](https://www.g2.com/categories/physical-therapy)[Home Care Agency Management](https://www.g2.com/categories/home-care-agency-management)[Human Services](https://www.g2.com/categories/human-services)[Assisted Living](https://www.g2.com/categories/assisted-living)[Utilization Management](https://www.g2.com/categories/utilization-management)[Value-Based Reimbursement](https://www.g2.com/categories/value-based-reimbursement)[Applied Behavior Analysis (ABA)](https://www.g2.com/categories/applied-behavior-analysis-aba) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which academic advising solutions are most reliable based on reviews from clinical coordinators managing rotations?](https://www.g2.com/discussions/which-academic-advising-solutions-are-most-reliable-based-on-reviews-from-clinical-coordinators-managing-rotations)[Which mobile app optimization tool offers the best A/B testing features?](https://www.g2.com/discussions/which-mobile-app-optimization-tool-offers-the-best-a-b-testing-features)[Which Google Workspace academic platforms have the highest user satisfaction ratings and strongest team adoption across organizations?](https://www.g2.com/discussions/which-google-workspace-academic-platforms-have-the-highest-user-satisfaction-ratings-and-strongest-team-adoption-across-organizations) [What is the best social suite for managing multiple brand accounts?](https://www.g2.com/discussions/what-is-the-best-social-suite-for-managing-multiple-brand-accounts)[What platform provides analytics on interview performance?](https://www.g2.com/discussions/what-platform-provides-analytics-on-interview-performance)[Pros and Cons Details](https://www.g2.com/products/therap-services/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)