--- title: Therap Services Reviews meta\_title: 'Therap Services Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 230 reviews by the users' company size, role or industry to find out how Therap Services works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 230 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- # Therap Services Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Therap Services but has limited features. Are you part of the Therap Services team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Therap Services is the national leader in HIPAA-compliant electronic documentation solutions for organizations in Long-Term Services and Supports (LTSS), Home and Community-Based Services (HCBS), and other human services industries. The system caters to a wide range of providers, including those serving individuals with intellectual and developmental disabilities, community employment and vocational rehabilitation programs, special education and school health services, aging and home health agencies, and autism programs. Therap's key features include electronic health record (EHR) capabilities, electronic visit verification (EVV) to track and manage service visits, comprehensive incident reporting and management tools, and person-centered planning tools to support individualized service goals and outcomes. Additionally, the system includes functionality to manage waiver slots and waiting lists, helping providers streamline day-to-day operations. * * * Seller [Therap](https://www.g2.com/sellers/therap) Discussions [Therap Services Community](https://www.g2.com/products/therap-services/discuss) Solution Type All-in-One Overview by Jeremy Robbins Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 10 months [ View More Pricing Information ](https://www.g2.com/products/therap-services/pricing) ## Top-Rated Alternatives [ ![EHRYourWay](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "EHRYourWay") EHRYourWay 4.7/5(338) ](https://www.g2.com/products/ehryourway/reviews) [ ![Bonterra Apricot](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bonterra Apricot") Bonterra Apricot 4.4/5(347) ](https://www.g2.com/products/bonterra-apricot/reviews) [ ![CharityTracker](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CharityTracker") CharityTracker 4.6/5(337) ](https://www.g2.com/products/charitytracker/reviews) [ View All Alternatives ](https://www.g2.com/products/therap-services/competitors/alternatives) ## User Insights Average based on 230 real user reviews. Implementation Time 4 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Debra H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Debra H.") DH Debra H. Clinical Supports Director Mid-Market (51-1000 emp.) 2/5/2025 "Therap as a person centered data system" 4.5/5 What do you like best about Therap Services? I like the functionality and scope of the modules, the person centered approach and core values and the focus on development and improvements. Review collected by and hosted on G2.com. What do you dislike about Therap Services? I would like more focus on the qualitative data (there is a focus on billing and EVV which is r do not utilize it for). Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? Data collection Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JS Jennifer S. Director Mid-Market (51-1000 emp.) 2/4/2025 "Excellent tool for keeping documentation in the proper format" 4.5/5 What do you like best about Therap Services? Our agency has been using Therap for close to 10 years. It has changed the way we document and bill. All of our information is right at our fingertips. Review collected by and hosted on G2.com. What do you dislike about Therap Services? My only suggestion would be to simplify the dashboard a little bit. Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? Keeping billing in one place and one form Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Summer H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Summer H.") SH Summer H. Operations Manager Mid-Market (51-1000 emp.) 2/6/2025 "Therap Services User Friendly" 5/5 What do you like best about Therap Services? Therap is a completely new system for myself to navigate. It has been super easy for myself to navigate and use. If I have any question I always use the chat helper. Always gives or finds me the correct answer that I need. Review collected by and hosted on G2.com. What do you dislike about Therap Services? I don't dislike anything. It's super easy to use. Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? The Mar situation. I am super excited for the Daily Mar. it's going to be so much better for not only the DSP's but the administration as well. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AM Alicia M. Quality Manager Mid-Market (51-1000 emp.) 2/4/2025 "Quality" 2.5/5 What do you like best about Therap Services? The accessibility of Therap, the ability to log so much into the app Review collected by and hosted on G2.com. What do you dislike about Therap Services? The different IsP programs and reports, being able to run a report agency wide and not just by person easily. Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? Daily MAR and PrN follow up Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Tracey A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tracey A.") TA Tracey A. LPN3 Mid-Market (51-1000 emp.) 2/4/2025 "The conference is awesome and very informative" 5/5 What do you like best about Therap Services? Easy to use and pull up ledgers on one person Review collected by and hosted on G2.com. What do you dislike about Therap Services? Some classes were long email. But. They explained where to find the info Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? One in one sessions. Answers are answer very helpful Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Beckie M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Beckie M.") BM Beckie M. RN ISL Program Director Mid-Market (51-1000 emp.) 2/5/2025 "National Conference" 5/5 What do you like best about Therap Services? Learning a lot at the conference. I love it! Review collected by and hosted on G2.com. What do you dislike about Therap Services? Too many ways to navigate options without clear instructions Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? How to communicate with staff and how to chart on the MAR Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Sparkasia A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sparkasia A.") SA Sparkasia A. chief operation officer Small-Business (50 or fewer emp.) 2/6/2025 "Therap has grown" 5/5 What do you like best about Therap Services? Therap has grown significantly and enables agencies to be more compliant, allowing users to document easily. Review collected by and hosted on G2.com. What do you dislike about Therap Services? Nothing at this time everything is working fine Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? Documentation and stating complaint Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic KW Keegan W. Director Mid-Market (51-1000 emp.) 2/5/2025 "I am well pleased with Therap services." 5/5 What do you like best about Therap Services? I like the versatility and capabilities offered to me through Therap. Review collected by and hosted on G2.com. What do you dislike about Therap Services? It can be quite a learning curve. But they offer great support and training. Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? Daily documentation, MAR, compliance. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Sirlena P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sirlena P.") SP Sirlena P. Operations Manaer Mid-Market (51-1000 emp.) 2/4/2025 "Great service !" 5/5 What do you like best about Therap Services? Great service the makes documentation and billing easier and more efficient. Review collected by and hosted on G2.com. What do you dislike about Therap Services? It takes time to really get use to each Module. Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? Billing and Reconciliation, Documentation and EVV Services. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 2/4/2025 "Best compliance software!" 5/5 What do you like best about Therap Services? The implementation specialists are amazing! The help and support features and training are essential to the success of our agency. We would choose Therap again!! -Cora M, California Review collected by and hosted on G2.com. What do you dislike about Therap Services? Nothing. It can be hard to get a hold of everything, but Therap is there to support every step of the way. Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? We're moving into using Therap for billing. They were amazing with EVV implementation. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Therap Services? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Therap Services ](https://www.g2.com/products/therap-services/discussions/new) SL Sally Lindquist • Last activity over 6 years ago Does anyone else feel that this program needs to be streamlined 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/does-anyone-else-feel-that-this-program-needs-to-be-streamlined) GU Guest User • Last activity almost 4 years ago Is Therap an EHR? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/is-therap-an-ehr) [ View all Discussions ](https://www.g2.com/products/therap-services/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 10 months ### Average Discount 11% [ View More Pricing Information ](https://www.g2.com/products/therap-services/pricing) Therap Services Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e123a0d323e98c711e9056b2b77b5eb6/therapynotes.jpg "Product Avatar Image") TherapyNotes 4.4/5(99) [ Compare Now ](https://www.g2.com/compare/therap-services-vs-therapynotes) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9ab67021aa0b9e905fcac281a4da1c04/simplepractice.png "Product Avatar Image") SimplePractice 4.1/5(129) [ Compare Now ](https://www.g2.com/compare/simplepractice-vs-therap-services) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ab8dd331091a5e1b4dc7e19bd474f7c3/axiscare-home-care-software.jpg "Product Avatar Image") AxisCare Home Care Software 4.7/5(236) [ Compare Now ](https://www.g2.com/compare/axiscare-home-care-software-vs-therap-services) ##### ##### Therap Services Features Administrative Time Tracking and Scheduling Agency Management Mobile App Clinical Patient Records Documentation Platform Basics Reporting Interoperability Performance Case Management Client Intake [ View More Features ](https://www.g2.com/products/therap-services/features) ##### Categories on G2 [Mental Health](https://www.g2.com/categories/mental-health)[Physical Therapy](https://www.g2.com/categories/physical-therapy)[Home Care Agency Management](https://www.g2.com/categories/home-care-agency-management) [Mental Health](https://www.g2.com/categories/mental-health)[Physical Therapy](https://www.g2.com/categories/physical-therapy)[Home Care Agency Management](https://www.g2.com/categories/home-care-agency-management)[Human Services](https://www.g2.com/categories/human-services)[Assisted Living](https://www.g2.com/categories/assisted-living)[Utilization Management](https://www.g2.com/categories/utilization-management)[Value-Based Reimbursement](https://www.g2.com/categories/value-based-reimbursement)[Applied Behavior Analysis (ABA)](https://www.g2.com/categories/applied-behavior-analysis-aba) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which academic advising solutions are most reliable based on reviews from clinical coordinators managing rotations?](https://www.g2.com/discussions/which-academic-advising-solutions-are-most-reliable-based-on-reviews-from-clinical-coordinators-managing-rotations)[Which mobile app optimization tool offers the best A/B testing features?](https://www.g2.com/discussions/which-mobile-app-optimization-tool-offers-the-best-a-b-testing-features)[Which Google Workspace academic platforms have the highest user satisfaction ratings and strongest team adoption across organizations?](https://www.g2.com/discussions/which-google-workspace-academic-platforms-have-the-highest-user-satisfaction-ratings-and-strongest-team-adoption-across-organizations) [What is the best social suite for managing multiple brand accounts?](https://www.g2.com/discussions/what-is-the-best-social-suite-for-managing-multiple-brand-accounts)[What platform provides analytics on interview performance?](https://www.g2.com/discussions/what-platform-provides-analytics-on-interview-performance)[Pros and Cons Details](https://www.g2.com/products/therap-services/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)