--- title: Therap Services Reviews meta\_title: 'Therap Services Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 228 reviews by the users' company size, role or industry to find out how Therap Services works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 228 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- # Therap Services Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Therap Services but has limited features. Are you part of the Therap Services team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Therap Services is the national leader in HIPAA-compliant electronic documentation solutions for organizations in Long-Term Services and Supports (LTSS), Home and Community-Based Services (HCBS), and other human services industries. The system caters to a wide range of providers, including those serving individuals with intellectual and developmental disabilities, community employment and vocational rehabilitation programs, special education and school health services, aging and home health agencies, and autism programs. Therap's key features include electronic health record (EHR) capabilities, electronic visit verification (EVV) to track and manage service visits, comprehensive incident reporting and management tools, and person-centered planning tools to support individualized service goals and outcomes. Additionally, the system includes functionality to manage waiver slots and waiting lists, helping providers streamline day-to-day operations. * * * Seller [Therap](https://www.g2.com/sellers/therap) Discussions [Therap Services Community](https://www.g2.com/products/therap-services/discuss) Solution Type All-in-One Overview by Jeremy Robbins Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 10 months [ View More Pricing Information ](https://www.g2.com/products/therap-services/pricing) ## Top-Rated Alternatives [ ![EHRYourWay](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "EHRYourWay") EHRYourWay 4.7/5(338) ](https://www.g2.com/products/ehryourway/reviews) [ ![Bonterra Apricot](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bonterra Apricot") Bonterra Apricot 4.4/5(347) ](https://www.g2.com/products/bonterra-apricot/reviews) [ ![CharityTracker](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CharityTracker") CharityTracker 4.6/5(337) ](https://www.g2.com/products/charitytracker/reviews) [ View All Alternatives ](https://www.g2.com/products/therap-services/competitors/alternatives) ## User Insights Average based on 228 real user reviews. Implementation Time 4 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Dustin N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dustin N.") DN Dustin N. Director of Residential Mid-Market (51-1000 emp.) 4/28/2026 "Helpful AI-Driven Interface Updates That Reflect Our Feedback" 5/5 What do you like best about Therap Services? The updates to the interface and focus on AI are definitely helpful. Listening to our feedback on medication administration is great as well. Review collected by and hosted on G2.com. What do you dislike about Therap Services? Getting back into residential, I have yet to identify any areas of concern so far. Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? I sent a proposal to my leadership team to transition to eMARs and the amount of information easily accessible is very important. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Sara B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sara B.") SB Sara B. House Supervisor Mid-Market (51-1000 emp.) 5/7/2026 "Easy, User-Friendly Documentation Across All ISP and MAR" 5/5 What do you like best about Therap Services? The easy use of documenting on all isp and mar is very helpful and user friendly. Review collected by and hosted on G2.com. What do you dislike about Therap Services? I haven’t found anything I dislike at all. Everything I utilize has been so easy. Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? Some of our reports were pulling a little wonky and therap jumped into action helping solve the problem Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 5/7/2026 "Simple, Easy to Use, and Outstanding Support" 5/5 What do you like best about Therap Services? Therap offers simple, easy to use for everyone. Support offered is the best! Review collected by and hosted on G2.com. What do you dislike about Therap Services? There really isn’t anything negative to say about Therap! Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? Therap ensures our organization meets and exceeds all state and federal guidelines! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Heidi W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heidi W.") HW Heidi W. Service Coordinator Mid-Market (51-1000 emp.) 5/7/2026 "Therap conference" 4/5 What do you like best about Therap Services? Easy to use for staff and always new features. Review collected by and hosted on G2.com. What do you dislike about Therap Services? Difficult to make changes to Isp program after approved. Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? Adding the AI and the QA assistant Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Katina S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katina S.") KS Katina S. Student Mid-Market (51-1000 emp.) 5/7/2026 "MAR and Reporting Make Documentation a Breeze" 5/5 What do you like best about Therap Services? MAR and documenting and pulling the reports Review collected by and hosted on G2.com. What do you dislike about Therap Services? When deleting a medication it still shows up Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? Providing a platform to document and pull reports Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic SM Sherryl M. Medical Coordination Mid-Market (51-1000 emp.) 4/28/2026 "Clear and Centralized Client Information" 4/5 What do you like best about Therap Services? It's clear. Can get all my client's informations from there. Review collected by and hosted on G2.com. What do you dislike about Therap Services? Sometimes, it is hard to find a content. Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? I like the MAR new futures. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Courtney p.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Courtney p.") CP Courtney p. Program manager Mid-Market (51-1000 emp.) 4/28/2026 "Easy to Use and Accessible Anywhere" 5/5 What do you like best about Therap Services? Easy to use and accessible wherever I am Review collected by and hosted on G2.com. What do you dislike about Therap Services? Times out but I have learned how to change that Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? Tracking the mar Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic SH Stephanie H. Director of Training Mid-Market (51-1000 emp.) 4/28/2026 "Therap Does It All—An All-Inclusive Solution" 5/5 What do you like best about Therap Services? There really isn't anything I dont like! Review collected by and hosted on G2.com. What do you dislike about Therap Services? Nothing. Therap is all inclusive for what it's designed for Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? Translation and AI Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") UM Verified User in Mental Health Care Mid-Market (51-1000 emp.) 4/28/2026 "Excellent for ISP, Data Collection, and Clinical Notes" 5/5 What do you like best about Therap Services? ISP, data collection, and clinical notes Review collected by and hosted on G2.com. What do you dislike about Therap Services? Some areas can sometimes be difficult to navigate Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? Mostly setups Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MW Mishka W. Business Manager Small-Business (50 or fewer emp.) 2/26/2025 "This is terrible software that's only used because of their monopoly on the niche" 0/5 What do you like best about Therap Services? Logging out of it. The logout button works every time. Review collected by and hosted on G2.com. What do you dislike about Therap Services? I use Therap as a business admin. This is the worst, most user unfriendly software I've ever had the displeasure of using. Simple tasks are frustratingly difficult, the menu is outdated and clunky. They have an entire library of "how to" videos.... Helpful right? Wrong! The search function litters your results with unrelated content that you have to sift through yourself. Also, what other platform do you use that a library of how to do simple tasks (track meds, assign staff, etc) is even necessary? Our employees hate it, I hate it, our owner hates it, but because it's the software the state "recommends" we have to use it for compliance reasons. It's also very overpriced. If you're getting into a field of work where using Therap is necessary, I hope you have more patience and free time than I do. Review collected by and hosted on G2.com. What problems is Therap Services solving and how is that benefiting you? The one problem that Therap solves is compliance. They are compliant with regulations in every state they operate in. It would be more work to maintain compliance without them. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Therap Services? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Therap Services ](https://www.g2.com/products/therap-services/discussions/new) SL Sally Lindquist • Last activity over 6 years ago Does anyone else feel that this program needs to be streamlined 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/does-anyone-else-feel-that-this-program-needs-to-be-streamlined) GU Guest User • Last activity almost 4 years ago Is Therap an EHR? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/is-therap-an-ehr) [ View all Discussions ](https://www.g2.com/products/therap-services/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 10 months ### Average Discount 11% [ View More Pricing Information ](https://www.g2.com/products/therap-services/pricing) Therap Services Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e123a0d323e98c711e9056b2b77b5eb6/therapynotes.jpg "Product Avatar Image") TherapyNotes 4.4/5(99) [ Compare Now ](https://www.g2.com/compare/therap-services-vs-therapynotes) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9ab67021aa0b9e905fcac281a4da1c04/simplepractice.png "Product Avatar Image") SimplePractice 4.1/5(129) [ Compare Now ](https://www.g2.com/compare/simplepractice-vs-therap-services) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ab8dd331091a5e1b4dc7e19bd474f7c3/axiscare-home-care-software.jpg "Product Avatar Image") AxisCare Home Care Software 4.7/5(236) [ Compare Now ](https://www.g2.com/compare/axiscare-home-care-software-vs-therap-services) ##### ##### Therap Services Features Administrative Time Tracking and Scheduling Agency Management Mobile App Clinical Patient Records Documentation Platform Basics Reporting Interoperability Performance Case Management Client Intake [ View More Features ](https://www.g2.com/products/therap-services/features) ##### Categories on G2 [Mental Health](https://www.g2.com/categories/mental-health)[Physical Therapy](https://www.g2.com/categories/physical-therapy)[Home Care Agency Management](https://www.g2.com/categories/home-care-agency-management) [Mental Health](https://www.g2.com/categories/mental-health)[Physical Therapy](https://www.g2.com/categories/physical-therapy)[Home Care Agency Management](https://www.g2.com/categories/home-care-agency-management)[Human Services](https://www.g2.com/categories/human-services)[Assisted Living](https://www.g2.com/categories/assisted-living)[Utilization Management](https://www.g2.com/categories/utilization-management)[Value-Based Reimbursement](https://www.g2.com/categories/value-based-reimbursement)[Applied Behavior Analysis (ABA)](https://www.g2.com/categories/applied-behavior-analysis-aba) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What are the best M&A software tools delivering strong implementation support for large enterprise deployments?](https://www.g2.com/discussions/what-are-the-best-m-a-software-tools-delivering-strong-implementation-support-for-large-enterprise-deployments)[Which disk cleanup software removes lingering app files and junk folders after uninstalling applications?](https://www.g2.com/discussions/which-disk-cleanup-software-removes-lingering-app-files-and-junk-folders-after-uninstalling-applications%20)[Which platform offers the most advanced account segmentation analytics?](https://www.g2.com/discussions/which-platform-offers-the-most-advanced-account-segmentation-analytics) [What platform integrates property management with accounting systems?](https://www.g2.com/discussions/what-platform-integrates-property-management-with-accounting-systems)[Which Sage Intacct channel partners have global enterprise deployment experience in regulated industries where data integrity is critical?](https://www.g2.com/discussions/which-sage-intacct-channel-partners-have-global-enterprise-deployment-experience-in-regulated-industries-where-data-integrity-is-critical)[Pros and Cons Details](https://www.g2.com/products/therap-services/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)