Michael E.
ME
Michael E.
Licensed Counselor and Clinical Supervisor
Small-Business (50 or fewer emp.)
"It is very easy to use and the support team is responsive."
5/5
What do you like best about TheraNest by Ensora Health?

It takes care of all of the needs for my business and other options that I could use if I expand my business. It is consistent and reliable recording payments and utilizing the telehealth features. Review collected by and hosted on G2.com.

What do you dislike about TheraNest by Ensora Health?

Nothing comes to mind that is negative and was not able to be resolved by the support team. Review collected by and hosted on G2.com.

Renita B.
RB
Renita B.
Clinical Licensed Social Worker
Small-Business (50 or fewer emp.)
"Best EHR"
5/5
What do you like best about TheraNest by Ensora Health?

It has streamlined my practice with everything all in one place. My clients are impressed with the ease of scheduling and completing intake Review collected by and hosted on G2.com.

What do you dislike about TheraNest by Ensora Health?

There's only an initial assessment. It wild be nice to be able to have an annual template or even a long form for specialized assessments such as for court or disability. Review collected by and hosted on G2.com.

AK
Amanda K.
Licensed Clinical Social Worker
Small-Business (50 or fewer emp.)
"Love the ease of the platform."
5/5
What do you like best about TheraNest by Ensora Health?

Very user friendly and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about TheraNest by Ensora Health?

I do not like that the messages sent, such as an intake isn't saved in the chart. For example, I sent an invite to a client to complete, they didn't receive it and I went to resend and instead had to create another message. Review collected by and hosted on G2.com.

MS
Marsha S.
Office Manager
Small-Business (50 or fewer emp.)
"Very friendly, helpful staff!"
5/5
What do you like best about TheraNest by Ensora Health?

The training materials are at your fingertips. I have the managed billing and it has increased insurance billing revenue, while having a team that helps fight denials for me! Review collected by and hosted on G2.com.

What do you dislike about TheraNest by Ensora Health?

We would like the Ensora calendars to inerface with Outlook! Review collected by and hosted on G2.com.

CL
Christina L.
Insurance Verification
Small-Business (50 or fewer emp.)
"Great service and updates are fairly quick!"
5/5
What do you like best about TheraNest by Ensora Health?

I like how we can give suggestions and they are truly taken into consideration with pointers and screenshots on what we can use until those suggestions are implemented. Review collected by and hosted on G2.com.

What do you dislike about TheraNest by Ensora Health?

There's nothing that I can think of that I dislike about it currently. Review collected by and hosted on G2.com.

CB
Cedric B.
Director
Small-Business (50 or fewer emp.)
"It has been a blast!"
4/5
What do you like best about TheraNest by Ensora Health?

We appreciate the sections in the case notes area because they simplify employee training. Review collected by and hosted on G2.com.

What do you dislike about TheraNest by Ensora Health?

The least helpful aspect is that we must use a separate system because AI is not integrated. We rely on AI for our case notes, and it becomes cumbersome when we have to split the screen to complete this task. Review collected by and hosted on G2.com.

Thomas S.
TS
Thomas S.
Licensed Clinical Social Worker
Small-Business (50 or fewer emp.)
"User experience"
4/5
What do you like best about TheraNest by Ensora Health?

standard features are solid, generally enjoy the work flow and integration of documentation and billing, scheduling was solid but recent changes have broken some features. Review collected by and hosted on G2.com.

What do you dislike about TheraNest by Ensora Health?

Lots of small user interface issues that make flow slower. Recently cancellation upgrades have broken a useful way to mark people with cancellation reasons, the upgrade was not an improvement. Work flow of documenting is slower when having to return to previous pages. Tutorials are difficult to follow and don't often address issues presented. Review collected by and hosted on G2.com.

AS
Aurora S.
Office Manager
Small-Business (50 or fewer emp.)
"Ensora Mental Health has been an easy, user friendly platform"
5/5
What do you like best about TheraNest by Ensora Health?

The ease of use and the customer support that is available has been great. Review collected by and hosted on G2.com.

What do you dislike about TheraNest by Ensora Health?

The biggest downside would be glitches/bugs, but customer services is always good about being on top of it and if you create a ticket they will get back with you on your issue to ensure it has been resolved. Review collected by and hosted on G2.com.

Corinna  D.
CD
Corinna D.
Psychotherapist
Small-Business (50 or fewer emp.)
"Reliable, user friendly"
5/5
What do you like best about TheraNest by Ensora Health?

I have used TN for many years now. It allows me to manage my entire practice in just one site. I do my billing, scheduling, communication, clinical notes. They are Always striving to improve the site, introducing new features. Review collected by and hosted on G2.com.

What do you dislike about TheraNest by Ensora Health?

They don't have a mobile app for scheduling on the go. I created an app that takes me to their website. That is not as fast and user friendly as if they provided an app. Calendar is not two way. Review collected by and hosted on G2.com.

GG
Gary G.
Clinical Supervisor
Small-Business (50 or fewer emp.)
"Great tool for Treatment staff"
5/5
What do you like best about TheraNest by Ensora Health?

The ease of accessing notes, treatment plans, the ability to tailor documents to your specific facility. Review collected by and hosted on G2.com.

What do you dislike about TheraNest by Ensora Health?

I cannot complain at this point, we have used this program for at least 8 years and going. Review collected by and hosted on G2.com.