DM A.
DA
DM A.
Digital Marketing Manager
Small-Business (50 or fewer emp.)
"Powerful Platform for Programmatic Advertising"
5/5
What do you like best about The Trade Desk?

I really like how much control and transparency The Trade Desk gives me when running ad campaigns. The real-time reporting is super helpful — I can track performance, adjust budgets, and tweak targeting on the fly. It also has a huge range of audience targeting options, and the data integrations make it easy to reach the right users. Overall, it feels like a very powerful and flexible platform once you get the hang of it. Review collected by and hosted on G2.com.

What do you dislike about The Trade Desk?

The biggest downside for me was the initial learning curve the platform can feel a bit overwhelming when you're just starting out. There are a lot of features and settings, and it takes some time to fully understand how everything works together. Also, the user interface isn’t the most intuitive, especially compared to some newer tools. It’s powerful, but not always beginner-friendly. A bit more in-platform guidance or tutorials would definitely help. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
CM
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
"Strong Omnichannel Solution with Seamless Dashboard Integrations and Helpful Support"
5/5
What do you like best about The Trade Desk?

Their omnichannel solutions are strong, and they also integrate really well with all of our reporting dashboards. The support they provided us was a big help. Review collected by and hosted on G2.com.

What do you dislike about The Trade Desk?

The pricing can be expensive for some types of teams, which makes the decision-making process harder to finalize. Also, the plans aren’t as flexible as our team would like. Review collected by and hosted on G2.com.

Tista L.
TL
Tista L.
Account Manager
Enterprise (> 1000 emp.)
"Tradedesk: Up-to-Date DSP with Kokai AI That Optimizes Campaigns"
5/5
What do you like best about The Trade Desk?

Tradedesk is the most up to date demand side platform which uses Kokai ( the AI) to optimize the campaigns, different ad groups can be setup under one common campaign regarding of the format. Review collected by and hosted on G2.com.

What do you dislike about The Trade Desk?

Campaigns is easy setup but they keep changing their interface which makes it difficult for the advertisers to optimize, launch the campaigns and reporting. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
CM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Powerful AI Algorithms and Responsive Global Support"
4/5
What do you like best about The Trade Desk?

I like the fact the developed many AI algorithms supporting daily operations.

They also work globally which is a plus and they have a very responsive account management team Review collected by and hosted on G2.com.

What do you dislike about The Trade Desk?

Pricing is not always fully disclosed - it's sometimes hard to identify the end cost so it's a bit of a black box. Besides that, I think KOKAI was a bit confusing to get used to Review collected by and hosted on G2.com.

Rebecca H.
RH
Rebecca H.
Manager, Digital Media
Enterprise (> 1000 emp.)
"Intuitive Platform with Powerful Targeting and Data-Driven Decisions"
4.5/5
What do you like best about The Trade Desk?

I like The Trade Desk for its great targeting capabilities and wide reach. The audience customization options are impressive, and it allows for streamlined media buys. I also appreciate the competitive CPMs and how it helps my team make quick decisions backed by data. The initial setup was easy and intuitive. Review collected by and hosted on G2.com.

What do you dislike about The Trade Desk?

I would like to hear more about trends, changes, and shifts, especially a look ahead for media with AI news. Review collected by and hosted on G2.com.

AG
Ayushi g.
Account Manager
Small-Business (50 or fewer emp.)
"Amazing Platform"
5/5
What do you like best about The Trade Desk?

I like best about The Trade Desk is its AI driven Kokai platform, which transforms programmatic advertising by making it both powerful and intuitive. Kokai’s advanced AI, built on the foundation of Koa, optimizes campaigns in real-time across channels like display, video, CTV, and audio, delivering impressive results like 43% lower cost per unique reach and up to 84% lower cost per acquisition for brands like Sky. Review collected by and hosted on G2.com.

What do you dislike about The Trade Desk?

Slow Reporting Reports can load slowly, which frustrates users needing quick campaign insights during critical moments.

ome users find the interface, especially the Kokai platform, tricky to navigate, requiring switching between systems like Solimar for certain tasks, which feels inefficient. Review collected by and hosted on G2.com.

RS
Rajat S.
Business Head
Small-Business (50 or fewer emp.)
"Great platform Awesome Features"
5/5
What do you like best about The Trade Desk?

I have been using The Trade Desk for a while now, and I have to say, it’s one of the most powerful and intuitive platforms I have come across for managing ad campaigns. As someone who’s worked with multiple DSPs, The Trade Desk really stands out for its flexibility and transparency. The interface is clean and user-friendly, which makes navigating through campaign setups and optimisations a breeze, even for someone juggling multiple clients or projects. Review collected by and hosted on G2.com.

What do you dislike about The Trade Desk?

The Trade Desk can be a beast to learn for newbies, and the costs hit hard for smaller budgets. Support can be slow when you are in a pinch, and some integrations with smaller ad exchanges feel clunky, causing frustrating glitches. Review collected by and hosted on G2.com.

Ricardo M.
RM
Ricardo M.
Digital Media Specialist
Mid-Market (51-1000 emp.)
"A DSP that solves problems"
4/5
What do you like best about The Trade Desk?

The type of audience that it has is diverse allowing for a unique and complex targeting capabilities which other dsps tend to be really limited or don’t have something similar. Review collected by and hosted on G2.com.

What do you dislike about The Trade Desk?

I dislike there tracking pixels, they tend to be for the most part not close to the data received on our end which makes reporting complicated.

Not a big fan of the cloning option Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
"Activating CTV on on TTD"
4/5
What do you like best about The Trade Desk?

Just using TTD to host all the deals we host on a monthly basis, helps to save time but also going back to the client with a wider option plan, as we know we can host it there Review collected by and hosted on G2.com.

What do you dislike about The Trade Desk?

I've been working with TTD for now close to 3 years, the only issues I had is when activating PMP deals, but now, only activating PG deals on a monthly basis, I have no issues Review collected by and hosted on G2.com.

Tae K.
TK
Tae K.
Programmatic Director
Mid-Market (51-1000 emp.)
"Trade Desk is one of the top DSPs for executing omnichannel brand campaigns."
3.5/5
What do you like best about The Trade Desk?

I'm impressed with Trade Desk's Frequency Group Goal, Quality Score, and TV Quality Index features. I also like TTD customer service because when I reach out to TTD account manager, they will always respond to me within 5 hours. Review collected by and hosted on G2.com.

What do you dislike about The Trade Desk?

Trade Desk falls short when it comes to AI-driven bid strategies. In multiple performance campaign tests comparing Trade Desk, Amazon, and DV360, we found that Trade Desk struggled to match the conversion optimization capabilities of the other DSPs. Review collected by and hosted on G2.com.