--- title: The Telephony Co. Reviews meta_title: 'The Telephony Co. Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how The Telephony Co. works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 1 scale: '5' date_modified: '2026-07-17' parent_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # The Telephony Co. Reviews **Vendor:** The Telephony Co. **Category:** [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci) **Average Rating:** 5.0/5.0 **Total Reviews:** 1 ## About The Telephony Co. At The Telephony Co., we provide outstanding cloud communication solutions designed to elevate your business operations. Our key offerings include advanced Cloud PBX systems, powered by 3CX, renowned for their reliability and flexibility. Our Cloud Contact Centre solutions enhance customer interactions, ensuring seamless communication across various channels. We are committed to delivering excellent 3CX support, with a dedicated team ready to assist you around the clock. Our expertise in managing 3CX installations and providing ongoing support ensures that your communication systems are always running smoothly. In addition to our core services, we offer Toll-Free and Local Numbers in over 40+ countries, allowing businesses to expand their reach and maintain a professional presence globally. Our comprehensive solutions and commitment to service excellence make us a leading choice for businesses looking to optimize their communication infrastructure. Experience the difference with The Telephony Co., where our innovative Cloud PBX solutions, expert 3CX support, and global number coverage combine to deliver unparalleled service and efficiency. Discover how our tailored communication solutions can drive growth and enhance your business interactions. ## The Telephony Co. Pros & Cons **What users like:** - Users commend the **responsive customer support** of The Telephony Co., enhancing their overall experience with the service. (1 reviews) - Users love the **ease of use** of The Telephony Co., appreciating its smooth integration and reliable support. (1 reviews) - Users enjoy the **easy integrations** of The Telephony Co., enhancing productivity through seamless connections with other software. (1 reviews) - Users appreciate the **flexibility** of The Telephony Co., allowing smooth operation on both remote and local servers. (1 reviews) - Users love the **seamless integrations** of The Telephony Co., especially with Salesforce for effortless calling. (1 reviews) ## The Telephony Co. Reviews ### 1. Seamless Communication at Its Best **Rating:** 5.0/5.0 stars **Reviewed by:** Richard S. | Supervisor, Farming, Enterprise (> 1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about The Telephony Co.?** I have been using The Telephony Co. for a while now, and it has been an amazing experience. My experience with 3cx is great, as the service works smoothly whether it is hosted on a remote server or installed in our local server, which gives us flexibility and extra security. One of my favorite thing about 3cx is how easily it integrates with other softwares such as Salesforce, so I can call clients directly from that platform without any hassle. Also, the customer support is always available to help out wherever needed, which makes everything even better. **What do you dislike about The Telephony Co.?** So far, I have not experienced any issues with The Telephony Co. I highly recommend their services. **What problems is The Telephony Co. solving and how is that benefiting you?** Previously, managing calls and keeping up with clients communication was tough. But with this system, everything is super organized and easy to manage. Now, I can quickly dial customers right from the tools I already use, and I don't have to worry about juggling between different platforms. - [View The Telephony Co. pricing details and edition comparison](https://www.g2.com/products/the-telephony-co/reviews?page=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+18%3A54%3A40+-0500&secure%5Bsession_id%5D=d6e0c27a-f0cd-402e-8f8d-8de08d806e26&secure%5Btoken%5D=225417f7dbdf483e313dcdad66a6f4327745da9f99d70836aa49169017d271a1&format=llm_user) ## The Telephony Co. Features **Additional Functionality** - Call Reporting - Automatic Call Distribution - Call Whispering - Callback Scheduling - CRM - Call Tagging - Dashboard - Call Recording - Alerts/Escalation - AI Copilot - Call Transcription - Queue Management - Manual Dialer - Call Tracking - Auto-Dialer - Call Monitoring - Activity Tracking - Multi-Channel Communication - Contact Management - Sentiment Analysis - Progressive Dialer - Voice Recognition - Reporting/Analytics - Monitoring - IVR - Call Logging - Chatbot - Third-Party Integrations - Outbound Call Center - Interaction Tracking - Voice Mail - Call Routing - Automated Responses - API - Call Transfer - AI Summarization - Call Center Management - Inbound Call Center - Surveys & Feedback - Chat/Messaging - Predictive Dialer - Blended Call Center - Caller ID - Generative AI - Performance Management - Computer Telephony Integration - Call Scripting **Platform** - Omnichannel - Mobile Access - Queue Management - Call Routing - Call Back - IVR - Automatic Call Distribution - Call Transfer - Contact Management - Call Center Management - Multi-Channel Management - Survey/Poll Management - Campaign Management - Call List Management **Generative AI** - AI Text-to-Speech - Generative AI **Workforce Management** - Call Monitoring - Performance Evaluation - Real-Time Monitoring - Monitoring **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Computer Telephony Integration - Multi-Language **Administrative** - Call Recording - Reporting & Dashboards - Call Reporting - Real-Time Reporting **Additional Functionality** - Chat/Messaging - Multi-Channel Communication - Customer History - Alerts/Notifications - Real-Time Analytics - Phone Key Input - Call Logging - Customizable Reports - Real-Time Data - AI Copilot - CRM - Reporting & Statistics - Activity Tracking - Live Chat - Call Scripting - Contact Database - Voice Mail - Voice Customization - API - Call Tracking - SMS Messaging - Callback Scheduling - Caller ID - Predictive Dialer - Surveys & Feedback - Auto-Dialer - Pre-recorded Messages - Real-Time Notifications - Multiple Scripts - Interaction Tracking - Call Disposition ## Top The Telephony Co. 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