---
title: The Smart Connector for SAP Customer Experience Reviews
meta_title: 'The Smart Connector for SAP Customer Experience Reviews 2026: Details,
  Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how The Smart Connector for SAP Customer Experience works for a business like
  yours.
date_modified: '2024-10-06'
parent_category:
  name: Marketplace Apps
  url: https://www.g2.com/categories/marketplace-apps
---


# The Smart Connector for SAP Customer Experience Reviews
**Vendor:** Softphone.it  
**Category:** [Genesys AppFoundry Marketplace](https://www.g2.com/categories/genesys-appfoundry-marketplace)
## About The Smart Connector for SAP Customer Experience
The Smart Connector for SAP Customer Experience automates and delivers phone calls, emails and chats to agents in a comprehensive UI, boosting agent productivity, enriching CRM data with CTI KPIs &amp; collects it all in one place, designed and built to solve real customer needs






- [View The Smart Connector for SAP Customer Experience pricing details and edition comparison](https://www.g2.com/products/the-smart-connector-for-sap-customer-experience/reviews?open_modal_url=%2Fproducts%2Fthe-smart-connector-for-sap-customer-experience%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fthe-smart-connector-for-sap-customer-experience%252Freviews%26source%3Dsticky_header_pin&section=pricing&secure%5Bexpires_at%5D=2026-08-14+09%3A01%3A05+-0500&secure%5Bsession_id%5D=d2d1d6b9-aa2c-4e82-99a6-85d4aa72fbbd&secure%5Btoken%5D=bfdcedb47027d30ffda0a6c040bee179b148bbaf7a9cdbc5ff4dc3beeed0ab0e&format=llm_user)

## The Smart Connector for SAP Customer Experience Features
**Agentic AI - SAP Store**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Genesys AppFoundry Marketplace**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top The Smart Connector for SAP Customer Experience Alternatives
  - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) - 4.4/5.0 (1,468 reviews)
  - [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) - 4.3/5.0 (725 reviews)
  - [Appian](https://www.g2.com/products/appian/reviews) - 4.5/5.0 (437 reviews)

