---
title: The Smart Connector for SAP Customer Experience Reviews
meta_title: 'The Smart Connector for SAP Customer Experience Reviews 2026: Details,
  Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how The Smart Connector for SAP Customer Experience works for a business like
  yours.
date_modified: '2024-10-06'
parent_category:
  name: Marketplace Apps
  url: https://www.g2.com/categories/marketplace-apps
---

# The Smart Connector for SAP Customer Experience Reviews
**Vendor:** Softphone.it  
**Category:** [Genesys AppFoundry Marketplace](https://www.g2.com/categories/genesys-appfoundry-marketplace)
## About The Smart Connector for SAP Customer Experience
The Smart Connector for SAP Customer Experience automates and delivers phone calls, emails and chats to agents in a comprehensive UI, boosting agent productivity, enriching CRM data with CTI KPIs & collects it all in one place, designed and built to solve real customer needs






- [View The Smart Connector for SAP Customer Experience pricing details and edition comparison](https://www.g2.com/products/the-smart-connector-for-sap-customer-experience/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-01+20%3A42%3A19+-0500&secure%5Bsession_id%5D=61d014e7-3752-47ac-ace1-7960ca0f8859&secure%5Btoken%5D=0ebfa7ecacc26cfb2663a0396cae1d401ef7dda39fa03fa2bda341d1190c2606&format=llm_user)

## The Smart Connector for SAP Customer Experience Features
**Agentic AI - SAP Store**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Genesys AppFoundry Marketplace**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making