The quality of the online ROI tool they created for us is top notch. It is very specifically designed for our solution. I love that we could add "tool tips" to explain to the user what each field meant. But, my favorite thing is the excellent, responsive customer support we get. Review collected by and hosted on G2.com.

I can't really think of anything that I don't like. At first I was unsure about the SaaS model for doing ROI tools but so far it's worked out quite well. Review collected by and hosted on G2.com.

The ability to see how the client is interacting with the quote is definitely my fave feature Review collected by and hosted on G2.com.

It is a bit clunky, but overall the tool is pretty easy to use Review collected by and hosted on G2.com.

That the customer can access it and enter their own data Review collected by and hosted on G2.com.

Not intuitive enough UX. Should have pop up HELP windows Review collected by and hosted on G2.com.

I love the makeup and display of the end result. This tool quite simply takes component data in regards to expected savings and provides you with a very professional document with charts, graphs, and supporting explanations. Review collected by and hosted on G2.com.

I don't have any major complaints. I think that my organization could tweak some of the questions and metrics that we use, but the solution overall is fantastic. Review collected by and hosted on G2.com.

ROI Shop is completely configurable to each business. We were able to explain exactly what data we wanted to capture from our clients and output very clean and precise data to aid in closing the deal. Using the ROI tool with our clients gives the opportunity to create another interaction with the client and tie us closer to their business and it's objectives. It is easy for clients to see that our software can help them but without the hard data with dollars and cents savings, it can be difficult to get the client to invest immediately. The other key item the tool includes is a "conservative factor", this allows the client to dial back the potential savings and payback estimates to make an easier sale to their internal stakeholders. Review collected by and hosted on G2.com.

I dislike having to think about what I'd like to show to a client but I don't see how to get around that. The team was very helpful in coming up with the right questions for the client. Review collected by and hosted on G2.com.

The ease of use and simplicity of creating a quantifiable return on investment Review collected by and hosted on G2.com.

I would like to see more industry stats and averages to use when you don't have confirmed data from the clients when building out an ROI. Review collected by and hosted on G2.com.

I love how simple it is. I share it with clients to let them review and I do so with confidence that they will understand each section easily. Review collected by and hosted on G2.com.

The reporting/exportable file is a little old looking. I typically don't like to use this option. Needs updating. Review collected by and hosted on G2.com.

It was fast to set up, and it's easy to use. Mike Farber did a great job helping us through the process and addressing a few change requests along the way. Review collected by and hosted on G2.com.

No major dislikes. It would be nice if the user could specify the ROI period they wanted to consider (I.e. 3 or 5 years). Review collected by and hosted on G2.com.

Easy to use web-based tool with industry standards provided as guidelines makes ROI calculation easy and also makes it accessible for your clients. Included analytics are also very helpful. Review collected by and hosted on G2.com.

Really the only thing I can of that would make the tool any easier is if Average Salary for certain roles was provided. Review collected by and hosted on G2.com.

Easy to use, great looking reports and ability for prospect to play with the numbers Review collected by and hosted on G2.com.

Would like to add prospect logos into the final presentation Review collected by and hosted on G2.com.