The Receptionist is incredibly innovative with it's capabilities, helping to minimize our Front Desk Associate's distractions and allows it's users to have power over who they'd like to contact. It's very user-friendly on both the configuring side and on the user side. The Receptionist's employees are also very helpful and willing to help answer any questions we have. Review collected by and hosted on G2.com.

If the basic plan allowed more than 24 total contacts, it would be more beneficial. We wanted to test out The Receptionist to see how it could potentially bring value to our organization first, however with the basic plan only allowing 24 unquie contacts, it was a bit difficult to find a workaround. Review collected by and hosted on G2.com.

I was very impressed with how easy it was to set up. In a few minutes I had the basics done. Then I started exploring all the ways I could customize it and again I was very impressed. Review collected by and hosted on G2.com.

The biggest challenge I faced was setting up a generic Apple ID for the company use. If that is the biggest issue, it says a lot about the system. I have nothing else even remotely negative to say. Review collected by and hosted on G2.com.

I tried four or five different digital receptionist types of software and each one of them was lacking in certain areas. The Receptionist really did excel in all areas and checked every box that I was looking for. It's hard to pick just one thing that I like the best so I'll just say this, the fact that this software did everything I needed for a very fair price makes it the best in my opinion. Review collected by and hosted on G2.com.

Honestly, I cannot think of any downsides or things that I dislike at this time. I wish I could provide some helpful criticism here but I do not have anything meaningful to add... Review collected by and hosted on G2.com.

I love how easy it is to customize The Receptionist visually. You have full control over color themes, box descriptions, and how the user experience runs overall. Review collected by and hosted on G2.com.

Honestly, since we've begun using The Receptionist here at our company, we haven't found any opportunities. It's been working perfectly for what we had in mind initially. Perhaps Review collected by and hosted on G2.com.

The ability to create multiple workflows/buttons for different types of visitors. Also very easy to customize. Review collected by and hosted on G2.com.

The fact that it is just an app on the app store Review collected by and hosted on G2.com.

Easy setup and ability to manage content and visitor logistics remotely. Robust learning library is available for learning more about the system. Simple setup with many options. Review collected by and hosted on G2.com.

Everything is working well. We have had no issues with the system, or it's configuration. So many practical uses and many options for customization of the system. Review collected by and hosted on G2.com.

Easy to use and excellent UI. Support and onboarding was a breeze. We also got the iPad stand which is solid and easy to place Review collected by and hosted on G2.com.

Didn't ship with larger iPad Pro so it seems a little small and basic Review collected by and hosted on G2.com.

The Receptionist is extremely customizable to our environment and the user interface makes it easy to customize. A guest can walk right up and input their information without any confusion or questions. Also, the support and documentation for the initial setup were perfect. Any time a question occurred on our end we were able to easily find the answer on the website's support page. Review collected by and hosted on G2.com.

There is very little to dislike about The Receptionist. If I were to nitpick, it would be when using the contactless feature on the home screen. It would be nice when the QR code automatically appears that it wouldn't hide the company logo. A suggestion would be to have the logo move automatically above or below the code when it appears. Review collected by and hosted on G2.com.

We love the texting features that notify our team members when their guests/clients have arrived. It saves our therapists a lot of back and forth to the front of our office. We also love the reports feature that notifies our front office staff about guest/client information changes. Review collected by and hosted on G2.com.

As of now, we have not identified any feature we necessarily dislike (in a good way)! However, we will continue working with our account managers as we familiarize ourselves with the software if things come up that could improve our overall experience. Review collected by and hosted on G2.com.

I like how easy The Receptionist was to set up and how it has given us more freedom to not always have a receptionist on site. It is easy for our clinicians to learn to use also. Review collected by and hosted on G2.com.

I dislike that the cost is the same for multiple locations/addresses. I can't think of anything I dislike about the software itself. I do wish the check out page maybe had an option to put in an outcome measure/survey. Review collected by and hosted on G2.com.