Our office uses Google Suites to communicate intra office. The Receptionist has helped ensure clients are checked in in a timely manner. Our check in process is automated now which reduces the stress of forgetting to check a client in! It was easy setting the kiosk up, and even easier setting up the interface. Integrating The Receptionist was super easy. There was no issue. We use The Receptionist Kiosk in 2 of our 3 offices. We will at some point use it for all 3 offices! It's a staple in our office now. The customer support is excellent as well! Amy and Raven are awesome!! Review collected by and hosted on G2.com.

I would love for The Receptionist to have an integrated way to scan ID cards and insurance Cards. I'd also love for The Receptionist to be able to allow clients to pay their copay prior to stepping back for their session. Review collected by and hosted on G2.com.

We started using The Receptionist a few months ago. They have amazing customer support and their product is easy to set up and use. We have used this program every workday for months. There was one issue we ran into and customer service fixed it right away when we messaged them with the problem. We looked at a few different companies and The Receptionist had all the features we needed. We were able to integrate the new system very easily and it now we are 100% paperless with our logbooks! Review collected by and hosted on G2.com.

I wish that The Receptionist had contingency questions. If the question was, "Are you a USA citizen?" and they answered, "No" then a second question would appear asking them to type the name of the country they are a citizen of. This isn't a large issue and there is an easy work around. Review collected by and hosted on G2.com.

Easy setup. Support Portal instructions are great. Review collected by and hosted on G2.com.

Nothing at this time, I am new to The Receptionist, still working through it. Review collected by and hosted on G2.com.

The support staff and sales team were great.The application was very easy and simple enought to get things going. It takes a simple idea and adds simple technical steps to get it going. Implementation took less that 30 minutes per device and the support team even offered to just copy and paste the same settings to the other tools. Review collected by and hosted on G2.com.

The price. There isnt much too it yet its fairly expensive for what it is. Review collected by and hosted on G2.com.

I love that I can easily and consistently keep track of which clients are here and because of this, I can run payments confidently. It also saves me a lot of time, instead of having to contact therapists myself to let them know their client is here, The Receptionist does all the work for me. I can get other work done without a line forming at my desk. Setup was fairly easy and quick. Review collected by and hosted on G2.com.

I would like to be able to transfer registration information directly to the other system we use which is Therapy Notes. Being able to connect The Receptionist with more websites would be great. Review collected by and hosted on G2.com.

The user interface is easy to use and customizable. The implementation was seamless as we could easily import our contacts from our HR database. Whenever we had any questions the support chat team was right there and quick to respond to our questions with helpful links and step by step guidance.

The text notification that can be sent to specific team members is another favorite feature. Having guest be a able to alert the person they are visiting is great since the staff who receive the most visitors are often away from their desks. Review collected by and hosted on G2.com.

So far the biggest issue we faced with use was setting up badges for the different "buttons". For example to apply a guest photo we had to go enable photo capture in another section for the option to be availble in the badge section. Items with order of operations like this are not highlighted so easy to miss when just starting. Review collected by and hosted on G2.com.

The repersenatives from beginning to end were incredibly helpful. They answered my questions, took the time to explain things, and have a great reponse time. The program itself has been amazing! Super user friendly and everyone at St. Joe's is loving it! It was easy to intergarte, implement, and we've been using it everyday. I honestly do not have complaints. Review collected by and hosted on G2.com.

There is nothing I dislike about this system. Review collected by and hosted on G2.com.

We use The Receptionist to check in clients as they arrive for scheduled appointments. It was SUPER easy to set up and customize! Our therapists LOVE having this system because they can do other things and not worry about checking the waiting room for their next client. It's very easy to customize alerts (text, email or both) so that each therapist can decide how they would like to be notified. Review collected by and hosted on G2.com.

We randomly get logged out of the iPad overnight, it doesn't happen every night and maybe it's only when things update. Because of this we have to share login information with the team just in case an admin isn't in the office when this happens. Not a huge deal and definiately NOT a deal breaker, we LOVE this product! Review collected by and hosted on G2.com.

The implementation process was so easy and seamless. We are a small company, that needed a system that was quick to implement and maintain going forward. Customer support was also great and quick to respond. They were able to work through all our concerns. Review collected by and hosted on G2.com.

We have had the system live for a few weeks now and so far no complaints. Review collected by and hosted on G2.com.

We've used other reception software in the past but nothing beats the customer service provided by this company. It can only get better if they came to the site to assist. Review collected by and hosted on G2.com.

I'm not aware of any dislikes at this time. Review collected by and hosted on G2.com.