Easy Set-Up. Once it set up there isn't much maintence Review collected by and hosted on G2.com.

No AI Functions Available, Once set up there isn't much aftwards Review collected by and hosted on G2.com.

The receptionist has made a huge difference for our practice in being able to manage patient flow when our office manager is not in (ie. after 5 PM and on weekends, when many of our providers offer sessions). It is also such a helpful tool to simply let the providers know when their clients have arrived! We have a big building, so no more trapsing down the hall and awkwardly lingering, looking for our clients. It was crazy easy to set up, and I had it running the day I got it. We love it! Review collected by and hosted on G2.com.

There's really nothing that we don't love about The Receptionist! Review collected by and hosted on G2.com.

Setup is very intuitive. Literally everything is customizable to meet the needs of the business. Onboarding team has been fantastic! Review collected by and hosted on G2.com.

I haven't found anything that I dislike yet. Review collected by and hosted on G2.com.

I like the customization options as far as button appearance and titles. It is simple to setup and implement.

The customer support is helpful and receptive. However, blaming the device manufacturer for shortcomings is not very helpful. Review collected by and hosted on G2.com.

The devices do not always communicate and often become disconnected from the network and/or Bluetooth stops working occasionally. There are limitations as far as what options can be added. The pictures printed on the badges could be much better. I understand it is thermal printing but in 2025, there should be better options considering the price.

I also don't like how the price is determined by the number of contacts. And the lowest is 24 contacts. That is very, very low. An office that small would probably not need something like that. Review collected by and hosted on G2.com.

Being able to translate into other languages has been helpful! Review collected by and hosted on G2.com.

Downside is visitors coming into the facility not understanding they need to check in with the receptionist now. Need to post more visuals Review collected by and hosted on G2.com.

Robust features. Ease of setup. Looks great and doesn't take up a lot of space. From sales to setup, support has been amazing! Review collected by and hosted on G2.com.

Have not found a downside yet and I don't expect to. Review collected by and hosted on G2.com.

We are still very fresh into the rollout so thus far the best part has been the onboarding support. Beyond that the interface is customizable in

Just about every way you can imagine Review collected by and hosted on G2.com.

I have seen no downside yet. It meets and exceeds every one of my needs Review collected by and hosted on G2.com.

I love how easy it is to use and how it solves our departments issues with finding coverage for the front window. The implementation was really easy and so was the set up. Customer support has been great! Rain answers all of my questions no matter how many times I call her. We use the system all day long and it's nice to have a virtual way to track people coming and going. For our staff it has been really easy to integrate into our department. Review collected by and hosted on G2.com.

There are some features that I would like to see be added, first the one minute timer is short for responding, I would like to see some customization in being able to expand that time. I also would like to see different time delays between message rules for users, we are a Probation office and sometimes things need to be longer than 10 minutes before it goes to the next person. It would be cool to be able to send responses to the client's through phone and team alerts, versus just getting a notice. I would like to see the ability to send forms directly to the client and have them be able to fill them out. Review collected by and hosted on G2.com.

I like how you can create custom buttons for check-in. Visitors, Job Interviews, Delivery, and International Visitors. Notification text messages are sent to the host. Review collected by and hosted on G2.com.

It does not include built-in support for blocking visitors on government-prohibited lists, nor any functionality to integrate with such official watchlists directly from the Receptionist. Review collected by and hosted on G2.com.

Will make audit compliance alot easier with tracking contractors and visitors that come in the plant Review collected by and hosted on G2.com.

Would like to see a check out feature. Everything else is what makes it great Review collected by and hosted on G2.com.