Samuel S.
SS
Samuel S.
Social Skills Groups Coordinator
Small-Business (50 or fewer emp.)
"Love it!"
5/5
What do you like best about The Receptionist?

I like how simple it is and straightforward. The onboarding process was easy, fast and simple and even those who are not technologically inclined can easily set it up and begin working with it right away. The Customer support was super helpful as well! Review collected by and hosted on G2.com.

What do you dislike about The Receptionist?

Nothing. I couldn't find what to write here... Review collected by and hosted on G2.com.

Verified User in Aviation & Aerospace
AA
Verified User in Aviation & Aerospace
Mid-Market (51-1000 emp.)
"Fast, efficient, The Receptionist is the hit of our facility!"
5/5
What do you like best about The Receptionist?

When guest's login, The Receptionist will text the company personnel they are visiting and let them know they have arrived. Game changer, as our front desk associate does not have to continually reach out. Also, the Receptionist takes care of collecting all of the data our aerospace manufacturing facility requires to be compliant. No more messy binders and people signing in and being able to see who has already been at our organization. Privacy perfected! Review collected by and hosted on G2.com.

What do you dislike about The Receptionist?

When you have a large number of guests show up at once, and they have to wait to sign in. (That can be resolved by

signing them in ahead of time, but we want our vendors and customers to get used to the system and know that we take them checking in seriously, so for the first several times, we will have them sign in). Review collected by and hosted on G2.com.

GL
Gabriel L.
Executive Assistant
Small-Business (50 or fewer emp.)
"User friendly"
5/5
What do you like best about The Receptionist?

The simplicity of the setup. The platform is user friendly and easy to understand. The number of options to get notified is appropriate for our company, as we don't have our phones on us at all times. Email and Teams notifications are a huge plus. The app is not in french (we are based in Quebec, Canada), but it allows us to customize any message we want, which is perfect. Review collected by and hosted on G2.com.

What do you dislike about The Receptionist?

The only downside we noticed is the fact that we can't put a schedule in. For example, if i'm away from 1pm to 4pm on a given day, there's no way the visitor can know. You still get the notification, but you're not on site. A custom message saying ''i'm away, please refer to X'' would be a good add on. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Smooth & Easy to use!"
5/5
What do you like best about The Receptionist?

The user dashboard. The layout is simple for contact and user creations. Review collected by and hosted on G2.com.

What do you dislike about The Receptionist?

Currently, the app is only available on iOS. It would be great if there was an android version that would allow us to scan patient pre check in QR codes. The other thing is the iOS app is designed to scan QR codes with with front facing camera. It would be great if the admin had the option to choose between the front or rear facing camera. Review collected by and hosted on G2.com.

HN
Hutton N.
Office Manager
Small-Business (50 or fewer emp.)
"So much detail in a check in system!"
5/5
What do you like best about The Receptionist?

I love that this product offers so much data to be collected for businesses. Our school looks forward to using this product. The staff is very helpful in teaching how to use the product as well. Review collected by and hosted on G2.com.

What do you dislike about The Receptionist?

I don't know of anything at this time I dislike, our business is looking forward to this product. Review collected by and hosted on G2.com.

Kimberly  S.
KS
Kimberly S.
Human Resources Generalist and Executive Administrator
Mid-Market (51-1000 emp.)
"Human Resources Generalist and Executive Administrative Assistant"
5/5
What do you like best about The Receptionist?

This is a huge timesaver for me, and is very user friendly for all. Review collected by and hosted on G2.com.

What do you dislike about The Receptionist?

So far, there isn't anything to dislike. It has been working perfectly. Review collected by and hosted on G2.com.

Response from Michael Ashford of The Receptionist

Thank you for the wonderful review, Kimberly! I love hearing that our system is a time-saver for you!

YM
Yolanda M.
Site Administrator
Mid-Market (51-1000 emp.)
"Effortless Setup and Quick Start"
5/5
What do you like best about The Receptionist?

The ease of getting started and settin up. Review collected by and hosted on G2.com.

What do you dislike about The Receptionist?

As of right now nothing to dislike we just got everything all set up. Review collected by and hosted on G2.com.

Randy J.
RJ
Randy J.
Facility manager of Colorado
Mid-Market (51-1000 emp.)
"Great for Food Distribution"
5/5
What do you like best about The Receptionist?

We enjoy the safety documents that we can add to the system. Make complaints very simple. Review collected by and hosted on G2.com.

What do you dislike about The Receptionist?

As a facility manager I am not too tech savvy so so items are hard to create but the customer service is great. Review collected by and hosted on G2.com.

RB
Ralph B.
Director Of IT
Mid-Market (51-1000 emp.)
"Easy to use, Works As Anticipated"
5/5
What do you like best about The Receptionist?

Easy to use, easy to configure, on boarding team is very knowable and are able to provide quick answers to questions. Review collected by and hosted on G2.com.

What do you dislike about The Receptionist?

Everything worked as expected. So far positive results from all employees. Review collected by and hosted on G2.com.

MC
Michael C.
Director, Information Technology
Mid-Market (51-1000 emp.)
"Nice and easy."
4.5/5
What do you like best about The Receptionist?

The Receptionist was easy to set up and use. The support team was super knowledgeable and helpful. Review collected by and hosted on G2.com.

What do you dislike about The Receptionist?

I would love to see nested menus (e.g. press a button on the main menu and get a second set of buttons) Review collected by and hosted on G2.com.