TK
Tricia K.
Office Manager
Mid-Market (51-1000 emp.)
"Streamline Visitors"
5/5
What do you like best about The Receptionist?

The Receptionist has helped with streamlining visitors to our facility. The ease of access for returning visitors; the QR Code is beneficial. Review collected by and hosted on G2.com.

What do you dislike about The Receptionist?

Features are not fully customizable for daily 3rd party return vendors/customers. Review collected by and hosted on G2.com.

JL
Jana L.
Small-Business (50 or fewer emp.)
"So useful and effecient"
5/5
What do you like best about The Receptionist?

It has a very professional appearance. It is efficient and user-friendly for non-tech people and businesses Review collected by and hosted on G2.com.

What do you dislike about The Receptionist?

It is quite expensive for an application. I would prefer a one-time charge with a lower cost subscription for my very basic business needs. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Mid-Market (51-1000 emp.)
"Easy to use, all the features, not too complicated"
4.5/5
What do you like best about The Receptionist?

The team behind the Receptionist is great. They respond very quickly to queries and want to make your experience as easy as possible. The system itself is easy to understand for visitors and admins alike. Review collected by and hosted on G2.com.

What do you dislike about The Receptionist?

The one downside is that when I was initially checking out the Receptionist, I wanted to talk with someone before setting up a trial. There was no easy way to do this online and I needed to reach out to the team directly. Review collected by and hosted on G2.com.

LR
Lisa R.
Executive Assistant
Small-Business (50 or fewer emp.)
"Great Experience"
5/5
What do you like best about The Receptionist?

My company is excited to begin using The Receptionist! Their staff was very helpful during the set-up process and made customizing and getting this system ready to go very easy. Review collected by and hosted on G2.com.

What do you dislike about The Receptionist?

We would like the option to lock the screen when The Receptionist is running. That will alleviate the possibility of a guest accidently closing the program and not checking in. Review collected by and hosted on G2.com.

JB
Jennie Marie B.
Practice Owner
Small-Business (50 or fewer emp.)
"Efficient Check-In for Clients and Staff Notification"
4.5/5
What do you like best about The Receptionist?

We no longer need to have a staffed receptionist desk. Review collected by and hosted on G2.com.

What do you dislike about The Receptionist?

Nothing, it works great. There is no suggestion that I have at this time. Review collected by and hosted on G2.com.

JA
Jessica A.
Senior Property Manager
Small-Business (50 or fewer emp.)
"Great addition to our property"
5/5
What do you like best about The Receptionist?

The checkin feature. I love knowing right away that someone is in the lobby waiting. Review collected by and hosted on G2.com.

What do you dislike about The Receptionist?

We havent really ran into anything we dont like. Review collected by and hosted on G2.com.

Carrie N.
CN
Carrie N.
Owner & Therapist
Small-Business (50 or fewer emp.)
"Love The Receptionist as our check-in app!"
5/5
What do you like best about The Receptionist?

It is easy to set up, intuitive to use, and helps our clinicians know when a client has arrived in the office. Review collected by and hosted on G2.com.

What do you dislike about The Receptionist?

Nothing! I would not suggest any changes at this time. Review collected by and hosted on G2.com.

Verified User in Medical Devices
AM
Verified User in Medical Devices
Mid-Market (51-1000 emp.)
"Great device and easy UI"
5/5
What do you like best about The Receptionist?

The Reception is straightforward to set up and is crazy intuitive. I didn't read any instructions and figured out the setup by simply diving in. Review collected by and hosted on G2.com.

What do you dislike about The Receptionist?

The nametag was not as easy to set up as the other elements. While I was able to complete what I wanted, it's plain. It'd be nice to include more fonts. Review collected by and hosted on G2.com.

Hilary T.
HT
Hilary T.
Employee Engagement & Events
Mid-Market (51-1000 emp.)
"Easy to use, Nice people!"
5/5
What do you like best about The Receptionist?

I like that it's a small team and that when I reach out via chat or email, I get a real person who loves what they do and cares about me and my team. Review collected by and hosted on G2.com.

What do you dislike about The Receptionist?

The printer connection is a bit difficult but Raven was super helpful and walked me through it, followed up with emailed instructions, etc. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
EH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Positive with a lot of feedback seeking."
4.5/5
What do you like best about The Receptionist?

The Receptionist is easy and intuitive to use, the set-up process was thorough, individualized, and helpful. Follow up has been amazing. Review collected by and hosted on G2.com.

What do you dislike about The Receptionist?

The fact that we are using it for visual display and cannot unselect unused features, which then make the font small and hard to see; the main reason we have it, so it might not work long term. We have put in a ticket for support and look to hear when/if this small but important change will be available. Review collected by and hosted on G2.com.