The Receptionist Reviews

The ease of use for your program. JESSICA MARSHALL is truly an A+ when it comes to service. I taught customer service for 27 years and she has surpassed me with her kindness and above all, her knowledge of THE RECEPTIONIST. I wish I had 20 of her in our company.

There is nothing about the produce and service that I did not like.

If you think you company does NOT need this platform, think again.

I am relieved from the stress of being tethered to the front desk and it allows me to breath. Going on vacation for two weeks in May and was dreading not being here.

I also makes our younger associates to accountable to meet their guests for meetings and be on time.

The Receptionist encourages quick sign-in,is simple to utilize and easy to use interface. The product enables you to look for a representative contact and even join an image to each - an element I think many individuals appreciate. It additionally permits coordination with an identification printer for quick and simple guest identification printing, a need at our office's safe office. In spite of the fact that straightforward it has an assortment of choices that make it perfect for various organizations and the circumstances they would utilize it for.

We haven't had any issues with the Receptionist. The normal enhancement for the interface and backend makes it simpler for us.

On the off chance that you have physical log books for registration, I exceptionally suggest you try The Receptionist. In addition to the fact that it manages registration, however if there should arise an occurrence of crisis, it will demonstrate to you who is as yet registered with your organization. That is a truly significant instrument to have.

We utilize the Receptionist for consistent registration forms. The Receptionist spared us huge amounts of time and cash. The moment notices made it simple to monitor guests/customers. We gloat of exact and effective guest log report using this fabulous program.

The Receptionist facilitates fast sign-in, is easy to use, and looks sleek. I've received numerous compliments from clients and others who visit our office! The software allows you to search for an employee contact and even attach a picture to each - a feature I think a lot of people appreciate. It also allows integration with a badge printer for fast and easy visitor badge printing, a necessity at our office's secure facility.

Navigation can get a little confusing at times - particularly from screen to screen if you have to go backwards in the sign-in process - but other than that, no complaints.

Highly recommend this software!

It's so easy to keep track of everyone in the building and who they're with, something my boss was very intent on, seeing as we work in cybersecurity. It makes my job as the front desk coordinator easy - I can even check people out after they've left if they forget. I appreciate having a control dashboard to work from and edit in real time if necessary, and the customer service is super responsive.

My favorite feature of the receptionist is the badge printing. Previously, we didn't have any real way to tell who was a registered visitor in my building. Now it's quick and easy!... and automated!

There's not a lot that I dislike about The Receptionist, but I do think that there are a few things that can be improved on. We are a school, and right now the software is really marketed and designed for a business. I'd like to see some more features designed specifically for the types of uses that schools need.

A great product for schools who want an inexpensive front desk solution.

In my school we are using The Receptionist to sign in visitors, print badges for them, and keep track of who is in the building. We are also using it for late student arrivals who sign in and have a late pass printed for them to take to their teacher. This really frees up our person who is at the front desk to do other things!

I like that it reliably does what I need it to do- which is to be the patient/client check in system in a multi-practitioner co-working medical space. The interface is clear and simple to use from the end user standpoint and the backend is easy to use and customize on the administrator side.

It is clearly designed for single businesses that have multiple employees vs. what I'm using it for which is multiple businesses in a co-working environment. For example, to add a new doctor, I have to add them as a new employee even though they are completely independent and have their own company name. I'm able to make it work anyway- but it would be nice if there was a simple toggle in the interface to switch between a single business with multiple employees to a co-working setup with multiple independent businesses that typically have only one or two people per business.

In my case it is acting as the patient check-in system in a medical co-working space. I am currently using it without a live receptionist. If I do decide to add a live receptionist at some point- I would still probably use the check-in system still.

The ability to customize the log in screen and the different rules you can create really enhance the overall experience of the application. The app is simple but has a variety of options that make it ideal for different companies and the situations they would use it for.

So far no complaints from our users or visitors.

The app is a great way to modernize and clean up the front reception area in your company. From package deliveries, food deliveries, interview check in's and more, this app does all the standard greeting and informative routines a normal receptionist would do.

We have replaced our front desk receptionist completely with The Receptionist. To eliminate a role and open up budgets for other departments has been great. We use the app to sign guests in, contact employees for lunch deliveries, and even use the app to keep track of our cleaning crews check in's and check out's.

It has revamped our front desk area. We were in between receptionist and trying to figure out the front desk solution best. We stumbled upon this program, and we haven't looked back. It has streamlined our check in process for the multiple companies in our one space. It is very easy to setup and edit as companies change!

We haven't had any issues with the Receptionist. They are always changing the interface and backend to make it easier for the consumer.

They allow a trial period that helped us determine if this product was right for us. I love that we didn't just have to dive in head first. Highly recommend you taking advantage of the trial period. Also take advantage of their great customer service. They helped walk me through set up to maximize the features of the product! Truly great costumer service!

We did not have a need for a full-time receptionist, but did need a solution for checking guests in. We have multiple companies in one space and this has eliminated visitors wondering around trying to find the correct person.

The Receptionist is very simple to use but covers thoroughly what all is needed at the reception area.

There are people who is afraid of technology and a few of courier personnel does not like to use iPad and always leave delivery items without signatures on the counter or take it back.

I strongly recommend this to any industry. This is not just a convenient tool but great for the company’s branding image. Also good for an individual employee to take care of their own need, not replying too much on someone in charge of front desk.

The Receptionist has brought us a lots of benefit that I can't name all. All visitor loves this quick check-in with NDA signature, especially people comes in for job interviews, they feel good already about us with this high tech receptionist! Also to take care of their own visitors or delivery items with direct contact by the Receptionist helps to save others time whose desk is closer to the door.

The ability to "set it and forget it", while being sure that all visitor information is being accurately captured and all individuals are being notified of visitors. The Receptionist has solved many problems for us, but the biggest has been the ability to deploy multiple stations within the building. We have multiple entrances for visitors, and sometimes individuals will leave at different locations. The Receptionist's native cloud integration has made check-in and check-out radically simple for all of our visitors.

Lack of API integration for tasks such as visitor log queries and configuration changes. It would be great to work this solution into a more automated workflow. Re-printing tags has also been an issue: when there is an issue with a printer, there is currently no way to reprint a visitor tag, you must sign the user out and have them re check-in.

Make sure you purchase the correct labels if you are using printers!

Our organization holds many certifications that require a strict visitor management policy, which includes logs of all visitors in and out of the building. The Receptionist has made this task ridiculously easy, and has even added benefits such as delivery driver check-in, and visitor agreements.

I love the feature of being able to communicate with the person who is signing in, especially with the standard response replies. Our agency is a probation department with an in-house drug testing lab. We have a significant number of individuals coming and going throughout the day. Our Receptionist in a Box allows individuals to notify their probation officer or the Lab Tech know they are here. This allows our officers to reply back to the probationer with standard responses such as "You are free to leave After you have provided a drug test today" or "Have a seat and I will be with you shortly" (or we can even customize a response to give a specific instruction. Our probationers love the system as well as it allows them to be seen in the order in which they arrived. Also, the customer service is absolutely amazing!

The only thing I would like to see change would be to provide automated responses when an employee is out sick or on vacation. Having to go into each probation officer's account to add an additional person for contact is somewhat time consuming and tedious. It would be nice if there were an app on our phones that would allow a probation officer to "check out" of the office and designate a standard response or person to give the probationer direction in their absence. Also, due to our high-volume of individuals using the instrument, sometimes there are few people in line to use the instrument. If one person signs in and another one signs in immediately after, the first person won't get the response from the probation officer; however, the probation officer doesn't realize the message wasn't received.

We have recommended this product to another probation department, who have implemented it as well and are very satisfied. Their administrative assistant retired and they were able to implement this product in their department while using the money from the vacated position to hire another probation officer instead.

We average 100 individuals per day checking into our probation department that are signing in on our Receptionist. This allows our administrative assistant time to do her job without the constant interruptions. It also allows for seamless check-in processes while the administrative assistant is away from her desk or out of the office.

Getting a text and email at the same time for any visitors

Not enough time to interact with a visitor

Set the time to respond longer to have a conversation. more US delivery services would be good. And a skype addin would be nice

We didn't have the overall need for a receptionist. We rarely have visitors, mostly deliveries and service techs. The Receptionist allowed us to setup an iPad in our foyer in front of our secure areas with no worries we'd miss a delivery or visitor. Guests could sign in, find the person or meaning to their visit and after quickly completing the signin process a guest badge would print and an alert sent out information of the visitor. The Receptionist saved us tons of time and money. The instant notifications made it easy to know who was here, no matter where you were, in or out of the office. Fantastic program.

The Receptionist user interface is simplistic in nature and this makes it possible for a new user to master the workings ,navigations and functionality of this program in just a short a while.The customer support team behind this software is reliable and were readily available to be reached ,when we first got started with this software,thus we never got stuck at any time.

The ability to visualize what is happening at the corporate headquarters via my own iPad is fantastic and is a testimony of the functional value businesses can derive from this tool.

It is pertinent for this software to be expanded to be usable on other device types and other OS and not restricted to be used on just the IPad.

Since we began using The Receptionist,there has been less and less need to have someone permanently sitted at the reception to welcome in visitors ; this has saved us money on maintaining a Receptionist .

The Receptionist has provided a fast and efficient means to inform employees in my organization of a visitor waiting for them at the reception,this has especially been useful on occasions when the particular employee being seeked is not on their desk ; thus they can receive a text message,email or chat message informing them of their needed presence.

I love The Receptionist App. It makes us look Fancy at our office. We have a small office and it makes us look good to have a system in place to have our customers text the person they are looking for to meet. It was easy to setup and customize to our brand.

Don't have anything bad to say. I don't dislike anything about this product

Don't waste your time with other apps that are unresponsive and just plain suck!! The Receptionist is the best!

Problem was we don't have a receptionist or need a live person to greet people. Our agents are in and out of the office. The app helps connect the person waiting to the person they are looking for no matter where they are by texting them and they can be in contact. .

Wonderful application that is easy to set up and great web interface tool. I love the fact that I can log into my own iPad and mirror what is happening at my Branch locations.

The only things that I can say that I dislike at this time could be the lack of integration into Google Hangouts which is what our Teams use to communicate via chat. The Bulk upload functionality does not allow for the identification of the specific Branch that they are to be located. It was such a pain to track down users to wait for them to be activated to assign them to the appropriate Branch.

Please get Google integration ASAP!!!

More effective way for Employees to be notified when a visitor has arrived,either through email, chat and/or text, when they are on the phone or away from their desk.

Visitors want acknowledgement of their arrival, so they are not left waiting unnecessarily or having to walk back to the bullpen to be assisted.

The Receptionist is intuitive and very much easy to setup.I like that this integrates with our Slack and our in-house printer too and this makes The Receptionist unique from its contemporaries.For visitors to my organization ,The receptionist enable them bypass the different bureaucracy in the office space and communicate directly with the member of staff they have come to see.

Non availability on any other device apart from the Apple IPad is the only weak point with this software.Will be great if The receptionist can be made available on other devices and Operating systems.

We use The receptionist to maintain an efficient record of visitors coming in and out of my organization,while also reducing the workload on our human receptionists.Also makes it easier for visitors to find any member of staff they seek faster than they would,without this program.

We like the programmable interface which allows us to customize it to fit our member base. Our members and student participation have different requirements when logging in. We were able to overcome those requirements given the flexibility of the software

We would still like to see barcoding as this would greatly help us in the preregistration and sign-in process.

I looked at a lot of different solutions and this one had the most of the requirements I was looking for. I chose them as they are open to continuing in the development of their product.

The ability to customize the interface and have multiple sign-in devices and printers, has helped us in processing larger crowds for meetings and events.

Works with a badge printer to help ensure visitor compliance. It is easy for package handlers to check in to drop of packages. You can check in to one person, or do an employee check in.

Some changes can only be in the app others only in the web app. The application would freeze up sometimes and shut down, allowing access to the IPAD is it installed on.

PCI Compliance. Compliance states that all visitors must check in with and wear a badge for the time they are here. This solves both of those compliance requirements with an easy to use system.

Professional, if configured simply it's easy for guests to understand. Works great with the full sized iPad Pro.

When you have multiple departments and divisions, it can get confusing for guests. I'd like to record my own announcements instead of the machine generated ones. I'd also like to throw it to a larger touchscreen display. A Windows or Linux version of the app would be great.

Definitely worth it.

Better tracking of visitors in the building both for emergencies and logging. Requiring signing of NDA's is great too. Plus, if the human receptionist isn't available, guests can still check in and notify the people they're here to see, instead of waiting for someone to walk by.

Having a digital record of all of our visitors, which includes their picture. This used to be a written log kept by the guard. Now we have daily reports sent to the guard instead.

Customization - we created a button for employees, who lose or forget their badges, to borrow a loaner and notify their supervisor that they don't have it.

2 way chat and SMS notifications are great for those who are away from their desks.

So far I don't know of anything that we dislike.

I looked at several Digital Receptionist companies, but this one was the most reasonable, easy to use, and has offered excellent customer service.

Eliminating the need for us to print and keep a manual written log on paper.

Making people accountable for keeping up with their badges, and notifying their sup when they lose them.

Directly notifying each person regarding their visitor rather that having the guard attempt to reach them.

No paper file storage of visitor logs

Our company is not large enough to keep a dedicated receptionist at our lobby, so instead our purchasing individual was always getting the door and putting in a subsequent page. This product has completely resolved this issue.

In the past it was a tad clunky in response, requiring you to use your email or go to a weblink, but now they have fully integrated cell phones, so you can simply reply with a text message. This allows users to notify their guest arrivals no matter where they are in the factory, not requiring them to be at a PC to respond. Had that feature still not been implemented, this review would have been a 6 or 7. But that feature, due to its fluidity, is solely worth the 3 extra stars.

This product is not compatible with Android devices! We suffered through and purchased a dreaded Apple product. Honestly, this is my only complaint.

The price per function is very good.

We have taken the load off an individual who was not hired to do a Receptionist job, as well as streamlined customer check ins and food deliveries. Instead of paging the whole facility and hoping the appropriate individual is notified, they get a text message straight to their cell phone.

Easy to administer. Help is immediately available. Our visitors always have great things to say about it.

Sometimes, the Apple IOS updates screw up the settings.

This should be an easy decision to make.

We don't need a person sitting in the lobby waiting on visitors. The system sends an email and text message to the person being visited, and they can respond to the email or text and let the visitor know that they are on the way.

We have no one in our Foundation's lobby, and as someone who sits closest to the lobby, I found myself "playing receptionist" for everyone who came in, whether it was a donor, a meeting with one of my colleagues, or just someone who came in to ask a question. The Receptionist has given me the ability to worry about my job again, while letting the app find the right person for our visitors.

I would prefer if some of our buttons were just "one touch". Right now someone hits "Make a Donation" and then they have to answer a minimum of one question.

We got the bundle with the floor stand and it works great.

One of the benefits we've realized is that it gives us some data on who is coming in. For example, it quantifies our walk ins.

I like that there's a one-time info collection for first time check-ins, makes checking in seem less after that point.

I don't like that email is required and phone numbers are not. It would be nice to have either choice for both email and phone.

If you have physical log books for check-ins, I highlyrecommend you switch to The Receptionist. Not only does it manage check-ins, but in case of emergency, it will show you who is still checked into your company. That is a very valuable tool to have.

We are moving away from physical log books.

We have been using this software for almost 2 years now and overall, the experience has been great. When we first purchased the app, we were using it for the basic check-in/check-out feature. As time has gone on, we have started to use some of the many features associated with the app.

The picture taking, and badge printing is a great feature. Also, being able to customize the buttons, as well as adding our company logo, is one of the reasons we decided to go with this app, out of many others that are out there.

Anytime that I have had issues and needed to reach their support team, a response from them was given very quickly. They were always nice, professional, educated on the product.

Lastly, the company strives to continue to make this app great by taking recommendations on improvements, and keeps their users updated by emailing out what is going on with the app, and any new features they have created, or are in the process of looking into.

I would highly recommend this app for any company that is looking for a streamlined process of recording their visitor’s check-ins and check-outs.

There really isn't much to dislike about this app. If I had to pick one thing, it would be the navigation within the portal, However, their support, whether through the knowledge base, or through chat, you will quickly be able to find the answer, if you are having trouble finding something.

With this app, it takes our company from the old visitor log book, and puts us into the digital age. It also helps us if we need to go back within the log or see a picture of who may have checked in. Lastly, with the badge printing, it adds a layer of security, so we know who is a visitor while they are walking around the office.

The ability to check our clients in with the customizable app that The Receptionist customer service gladly helped me with.

Absolutely nothing! I was well received as a prospect, turned into a customer simply by excellent customer service.

Honestly, know who is coming in and out of your business with ease!

Being able to customize The Receptionist to our wellness studio needs made life so much simpler. Clients come in, sign in on the iPad, the trainer is notified that they have arrived with a Slack message and boom, everything is in place. Happily.

The portal interface can be mastered in a couple hours. There really isn't much investment needed to learn everything about the product and get your account up and running. Great customer service.

There is a narrow band of options and not much chance to customize outside of the provided solutions. Updates are highly manual.

We wanted to do away with receptionists at our Corporate office, so we replaced that functionality with the iPad receptionist app. It has worked reliably for us. It took a few months for everyone in the office to get used to it, but there appears to be full acceptance and adoption at this point.

The receptionist work similiar to a real receptionist. Informing you of who has arrived and keeping a log of all visitors.

I dislike that a real person does not come with it to actually walk the visitor to me. LOL JK. Cant think of anything the I really dont like about it.

If you dont want to spend the extra money on a salary for someone answering the door, or if you could better use them for something else, the receptionist is a great alternative.

Resolving the issue of having to have someone in the lobby 24/7 for visitors

I love The Receptionist, it allows our front desk security guards to focus on the security aspect of their job of checking ID's and it allows for screening of unexpected visitors for our employees. It has made for a much smoother and more efficient check in process for our guests.

Honestly, there is nothing yet that I dislike about this system.

not only is there product easy to use and maintain but whenever I have an issue or have to troubleshoot something they are very quick to help find a solution. they are kind, patient, and very customer friendly.

It has lessened the check in/sign in time for guests and visitors. It is very professional looking and everyone loves it.

It works as expected, no issues with user interface or from admin interface so far.

Only thing that is a little annoying is the chat back feature not sure if I'm doing somthing wrong or the interface times out quick, do not get it from phone message but by the time get to interface it seems to time out.

I have recommended this to other offices with similar setup.

Due to office location and size make it easy for guests to find who they are looking for and receive delivery. As we do not have reception it makes it easy to manage delivery and meetings

The tool eliminates the need for an employee receptionist, yet still achieves our compliance requirements for visitor check in, check out, and traceability. Not to mention auto notifications via SMS and email when a visitor checks in.

We'd like the additional capability for a visitor to scan their drivers license.

We don't have a need for a full time employee filling a receptionist role, yet we have a need for visitor check in and out, as well as logging.

The ease of use on the front and back end. The ability to customize the entrance/sign on screen as well as the ability to download documents for visitors to view.

Not having a lock feature. When someone comes in to sign on, if someone has tapped the wrong thing or unplugged it to charge their phone or any crazy scenarios like that it times out and goes back to the ipad screen. I wish there was a way to lock the receptionist onto that IPAD with a code that you would have to use to go anywhere else. The receptionist is the only feature we use the ipad for.

We do not always have someone sitting up front and realized very quickly that we needed a software that would reach employees through various means.

The Receptionist was very easy to setup, configure and roll out. There are many features available such as integration with slack and printer connectivity which makes this solution unique compared to others. From a visitors stand point this system is very easy to use and allows interaction with the people they are visiting.

The receptionist is only available on an iPad, this is it's biggest downfall and limitation. They can also work on adding more system integrations like slack competitors.

The Receptionist allows us to simplify management of our visitors. It also acts a point of contact in case of an emergency.

Real people actually like using this, it's a breeze for visitors, and a breeze for IT to setup. Sends SMS and email, and also integrates with Slack.

Nothing to dislike so far. We would like to see integration with Microsoft Teams as well as the existing Slack integration.

We wanted something 'smart' in the foyer to welcome visitors and handle deliveries. We had a telephone, but you'd be surprised how many people can't seem to look up a contact list and dial a number. The Receptionist distills this down to a couple of taps, and real feedback from visitors is 'its easy' and it just works.

We like the ease of setting up the solution, it literally took minutes to get the system online and ready for use.The text message letting you know you have a visitor waiting is a great feature.

We would like more flexibility with what questions are asked for sign in. It would also be great to have people who have signed in before, to have their information populate as they begin to register from past sign in information so they don't have to fill all the required information again, have the system recognize a visitor that has been here before.

Definately take advantage of the free trial. You can get everything worked out easily in one day.

We are a data center so security and records of who entered the facility are important. We require sign in when entering the building.

I love that this requires a signature and time stamps everything. I also like the fact that I can print the logs when customers request driver check in times.

So far there is really nothing that I dislike about the Receptionist

Drivers had a tenancy to not check in or write down inaccurate check in times. The receptionist tracks accurate time drivers arrive, and allows us to show our customers that a driver was behind schedule and not us.

Since our customer ratings can be hit due to timeliness, this has saved us on numerous occasions, by proving the carrier was behind schedule and not our company.

We use The Receptionist as our main check in and out for students. So easy to find arrival and departure times for our students.

It was a little difficult to set up, but that was more a problem with how the district has the internet locked down than the product.

Knowing when students are in or out of the building and the time they have spent in the building.

Super easy to roll out and configure. Support is excellent and receptive to system modifications. Administration is easy. I love the real time chat feature with the visitor. Highly recommend to anyone looking for a virtual receptionist.

Can't think of much I don't like. Very satisfied.

Easy to roll out. Only took a couple days to get completely set up and rolled out. Give yourself a little time to get familiar with it.

Enables us to track our visitor log easily. Opened up our receptionist to be able to do other tasks and not to have to sit at the front desk all the time.

The customer service is incredible, competent staff are available at any time to help and support.

also just added a bilingualism beta version which is a must in a bilingual province (Quebec)

The badge layout could need some improvement ( layout Design )

Makes our company even more professional and with the ITAR and controlled goods requirements it helps track all visitors in and out .

The system was easy to set up, and easy to integrate with our companies slack channel. I also love the delivery feature with the top couriers pre-programmed.

The printer caused a lot of issues, and needed constant trouble shooting. It was also challenging to contact our guests once they had pinged us.

Solved making guests call their contact and wait downstairs until they got in touch with them. Was defnitly a better process for our clients since we dont have a receptionist. We also require security tags, and the printer was good for that, although very temperamental and often didnt work,

I like the ease on the back end to change interface and update contacts. It takes only a few minutes to solve issues with the iPad and software itself.

I would like the capability of calling our employees whenever someone is there to see them, rather than solely relying on email and text.

It's saved us from having to hire a full-time receptionist.

Not much. I feel like this is pointless in my office. I have expressed my concerns with the Receptionist team and they just blow it off and tell me how valuable the tool is. The tool is not valuable if my team isn't using it. Thats validating how invaluable it really is. We want this thing to work but it is completely annoying to use.

I dislike the non-user friendly stand. The screen goes black often and it is not easy at all to get back into the app. I do not understand why the welcome button has to be covered, its just not user friendly and not really useful.

Make this more user friendly.

none. People come up to our employees asking how to use this instead of logging in and waiting to be seen.

Interface, how easily you make changes on your computer and it is updated on the system in real time.

Sometimes I faced issues with connecting it to printer. Probably because wireless printer got disconnected from wifi and couldn't connect back.

Go for it.

We are using Receptionist for visitors sign in, sign out, visitors guidelines, contractors guidelines, surveillance guidelines.

It helps us to be able to work in our office area and not having to be at the front desk. It was very noisy there and disruptive and it helps having the Receptionist iPad there to help with check in procedures.

It would be nice if we could add more names to the system. But I understand that we have opted for this package.

It has helped that our Office Coordinator not to be a receptionist at the front desk. It was very disruptive there and it was difficult to focus and get work done.

The ease of use means that clients can quickly check in and we are notified instantly

Reliant on web connection which means sometimes it drops out and we are unaware as it is on a seperate floor

A great alternative to smaller companies who don't have a high volume of visitors

For a business with 2 levels, we didn't want to have a receptionist sitting by themselves all day missing out on office culture. Having the receptionist has allowed us to reallocate that person to an admin role and use their time more productively

I like that the program notifies our employees via text and email when they have a visitor.

I have myself set up as a manager and to be notified (for all our employees) when a notification is sent to an employee of a visitor and the employee isn't here. I don't like that when deliveries arrive I get 6 notifications. A notification for every employee I have listed to receive delivery messages.

Very user friendly and can definitely manage a lobby.

It has replaced the physical receptionist we had and saved the company money.

Convenience and user friendly. Tablet model is very stylish, make a great first impression!

I wouldn't change a thing, its very helpful and easy to use

I highly recommend The Receptionist, not only is it user friendly, it's like having someone at the front desk. Our guest compliment and think that it's the coolest device they ever.

We no longer have a person at the front desk and The Receptionist meets needs. Greeting our guest and locating a co-worker. I love the audio to let the customer know someone will be right with them.

It provides a great welcome to our customers and whoever comes in for appointments. It also organizes the database of who all came in each day. Their app is very easy to install and maintain. It's also very easy to customize.

I haven't found anything to dislike, yet!

Definitely, try it. It will help you cut labor costs and other costs associated with medical, insurance etc.

Welcoming, Appointment Management, visitors' log, Communicating with Customers etc. You can pretty much automate the entire process of greeting any new customers and save a lot of money.

Easy to set up and for the most part easy to customize

Lack of multi-unit support from a single portal

Be prepared to create generic email addresses if using in more than one location until they are able to come out with a central management portal

Check-In's and Delivery functionality has been excellent

User friendly, secure and efficient.. I like the fact that I can upload my logo and be creative with the buttons.

I would like to download the Receptionist app on my Android. Currently, it is not available. Hopefully, they are working on having it accessible to Android users.

Again, it is efficient, easy to use and administer. Love the flexibility and control that I use on the Receptionist.

Prior to The Receptionist, visitors had to sign in and fill out/sign the agreement form. With The Receptionist, it is more professional, secure and more efficient for our guests. I receive a lot of compliments about the Receptionist and that they are impressed on how "high tech" we are with this product.