We have been using this software for almost 2 years now and overall, the experience has been great. When we first purchased the app, we were using it for the basic check-in/check-out feature. As time has gone on, we have started to use some of the many features associated with the app.
The picture taking, and badge printing is a great feature. Also, being able to customize the buttons, as well as adding our company logo, is one of the reasons we decided to go with this app, out of many others that are out there.
Anytime that I have had issues and needed to reach their support team, a response from them was given very quickly. They were always nice, professional, educated on the product.
Lastly, the company strives to continue to make this app great by taking recommendations on improvements, and keeps their users updated by emailing out what is going on with the app, and any new features they have created, or are in the process of looking into.
I would highly recommend this app for any company that is looking for a streamlined process of recording their visitor’s check-ins and check-outs.
There really isn't much to dislike about this app. If I had to pick one thing, it would be the navigation within the portal, However, their support, whether through the knowledge base, or through chat, you will quickly be able to find the answer, if you are having trouble finding something.
With this app, it takes our company from the old visitor log book, and puts us into the digital age. It also helps us if we need to go back within the log or see a picture of who may have checked in. Lastly, with the badge printing, it adds a layer of security, so we know who is a visitor while they are walking around the office.