Coline M.
CM
Coline M.
Chargée d'accueil
Mid-Market (51-1000 emp.)
"Intuitive Tool with Helpful AI Summaries"
4/5
What do you like best about Allo?

This tool is straightforward and intuitive, making it easy to use and understand. I find the AI-generated summaries particularly helpful. Review collected by and hosted on G2.com.

What do you dislike about Allo?

The app does not replace the default phone interface, so when your phone is locked and you receive a call, it is still the phone app that appears. This means you cannot forward a call directly from the lock screen. Instead, you have to unlock your phone and open the Allo app to forward the call, which can sometimes take a while and leave the caller waiting. Review collected by and hosted on G2.com.

Jules D.
JD
Jules D.
"Streamlined CRM Integration with Stellar AI Features"
4.5/5
What do you like best about Allo?

I really appreciate how Allô integrates with our Attio CRM, which is great and simplifies follow-up thanks to AI-generated summaries. The AI features are excellent, and their team is very easy to talk to. Call cascading and text messaging are valuable tools; if I don't answer, my colleague is also alerted, and text messaging makes it easy to follow up with customers quickly. Review collected by and hosted on G2.com.

What do you dislike about Allo?

I think it would be great to add SMS templates because my clients always ask the same things. Also, SMS integration with my CRM would be helpful. There were a few bugs at the beginning, but their team is very reactive. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"A smart AI phone system that actually works"
5/5
What do you like best about Allo?

Fantastic phone system. The AI voice responder is very natural, call quality is crystal clear, and it makes team collaboration on calls effortless. Review collected by and hosted on G2.com.

What do you dislike about Allo?

The main limitation so far is that it’s not yet possible to port my existing mobile phone number, which is important for continuity with clients. That said, this feature is apparently on the roadmap, so I see it more as a temporary gap than a long-term issue. Review collected by and hosted on G2.com.

Alice T.
AT
Alice T.
"Hello: Reactive and Time-Saving for Sales"
4.5/5
What do you like best about Allo?

I use Allô daily, whether on the web version or via the app, and I find this tool very high quality. Recording calls saves me valuable time in my sales processes, and I can listen to the calls again to improve myself. I like the simple feature that allows me to copy-paste a number and find my phone conversations. The Allô team is also always very responsive, an aspect I particularly appreciate. Review collected by and hosted on G2.com.

What do you dislike about Allo?

Not long ago, we couldn't write long SMS, now we have more characters included in the SMS. Review collected by and hosted on G2.com.

JM
Julien M.
"Hello, an Indispensable Virtual Secretary"
4/5
What do you like best about Allo?

I like that all my calls are recorded. This allows me to remember what was said when I'm on the phone with a client, especially when I'm already on a job or when I'm busy doing something else like driving. Thanks to these recordings, I can easily respond to clients because I can review the call summary or listen to the call again if details are needed. The installation was very quick and easy, everything was set up in a few minutes directly via the internet. Review collected by and hosted on G2.com.

What do you dislike about Allo?

I have no recommendation Review collected by and hosted on G2.com.

David B.
DB
David B.
"Easy Calls, Reliable Quality"
5/5
What do you like best about Allo?

I love Allô for its ease of use and call quality. It allows me to make calls quickly without getting lost in a complicated interface. The call quality is clear and stable, making every conversation pleasant and reliable, even at a distance. The initial setup was quick and simple, and I was looking for a simpler and more reliable solution with better call quality. Review collected by and hosted on G2.com.

What do you dislike about Allo?

I would like to see additional features such as better contact management and the ability to schedule calls. Review collected by and hosted on G2.com.

Response from Maria Jose Correa Diaz of Allo

Thank you! "Clear and stable, even at a distance" is exactly what a phone system should deliver—no excuses. We're glad Allo is living up to that standard for you.

On contact management and call scheduling: both are valuable suggestions. We're continuously improving the experience around managing contacts and workflows. Appreciate you flagging what would make Allo even better for you.

Thanks for making the switch!

— The Allo Team

Guillaume L.
GL
Guillaume L.
"Excellent Call Quality, Simplified Setup"
4/5
What do you like best about Allo?

I really like the Allô app and its audio quality. I find that the call quality is currently better than that of competitors, which is important for customers to feel like they are being called from a traditional number and for the exchanges to remain of good quality. The initial setup of Allô was also very simple. Review collected by and hosted on G2.com.

What do you dislike about Allo?

The inability to receive automatic SMS is problematic. I do not receive certain SMS and I am not aware of it. Furthermore, there are limitations in accessing certain applications with two-factor authentication (2FA). Review collected by and hosted on G2.com.

Romain D.
RD
Romain D.
"Effective Call Summary, Complex Configuration"
4/5
What do you like best about Allo?

I really like the generation feature that allows me to have a simple summary of all my calls. Since I am very busy and often forget what I might have said during a call, this feature really helps me get all the mentioned information, like emails or phone numbers, which is super convenient. Review collected by and hosted on G2.com.

What do you dislike about Allo?

The configuration part was really complex and took a lot of time. The configuration was complicated because there were bugs. Review collected by and hosted on G2.com.

DC
Delphine C.
"Smooth Integrations, Competitive Cost"
4/5
What do you like best about Allo?

I appreciate that Allô is a connected solution and cheaper than the competition, without any commitment. The integrations work well, especially with HubSpot, which allows me to have the transcript and tracking of each call directly online. The online web app is very intuitive and does the job well for making calls. I haven't encountered any quality issues compared to the competition. Review collected by and hosted on G2.com.

What do you dislike about Allo?

impossible to register directly online without going through an advisor, impossible to change an email address Review collected by and hosted on G2.com.

NG
Nicolas G.
Intrapreneur
Mid-Market (51-1000 emp.)
"Audio integration and transcription at the top, a real plus for our CRM"
5/5
What do you like best about Allo?

What helps us the most is the integration and transcription of call audio directly into the tool, but also into our CRM. Review collected by and hosted on G2.com.

What do you dislike about Allo?

The small bugs, but which are always fixed very quickly Review collected by and hosted on G2.com.