Allo is an excellent tool for structuring and professionalizing telephone exchanges in an HR context. It allows for centralizing calls, better tracking of interactions with candidates, and improving the quality of contact during sourcing and prequalification phases. The interface is clear and the tool integrates easily into an existing HR stack. Review collected by and hosted on G2.com.

Some advanced features could still benefit from customization according to specific HR workflows. However, this remains marginal in view of the overall stability of the solution and its ease of use. Review collected by and hosted on G2.com.

Allo is an excellent tool for Customer Success teams that manage a large volume of customer interactions. The platform allows for the centralization of all incoming and outgoing calls, which facilitates account tracking, responsiveness, and the quality of customer relationships. Review collected by and hosted on G2.com.

As with any evolving solution, some features can still be enhanced, especially for very advanced use cases, but the essentials are already well covered and the updates are moving in the right direction. Review collected by and hosted on G2.com.

• Ultra-simple and precise setup: I can adapt the answering machine to my tech freelance activity (prospects, appointments, qualification) as well as to my property management (tenants, emergencies, breakdowns).

• Different messages and scenarios depending on the type of caller: professional image and no loss of opportunity.

• I no longer pick up in the middle of focus: Allô filter, take the message and send me a clear summary; I call back when it suits me. Review collected by and hosted on G2.com.

Nothing to complain about for my use, it's perfect Review collected by and hosted on G2.com.

I particularly appreciate the recording of each call as well as their transcription accompanied by an AI-generated summary. This greatly facilitates the tracking of call campaigns: information is quickly retrieved and forgetfulness is avoided. During the conversation, one can remain fully focused, without having to take notes, since the AI automatically generates a summary at the end of the call, which can even be integrated into our ERP Odoo. The setup is also simple and quick, making the tool very pleasant to use. Review collected by and hosted on G2.com.

I would like a better connection and better management of call logs, especially with Odoo. Review collected by and hosted on G2.com.

Allo stands out for its ease of use and reliability in a professional environment. The setup of the Cloud PBX is quick, the interface is clear, and the essential VoIP features are well designed. The integration with our existing tools is seamless, allowing for frictionless deployment, even for non-technical teams. Review collected by and hosted on G2.com.

Some advanced features could still be more customizable, especially for very specific use cases. That said, developments are regular and the team is attentive to user feedback. Review collected by and hosted on G2.com.

Allô combines crystal-clear call quality with a beautifully simple interface, so reps actually want to use it. The tight integrations with CRM tools - especially Attio - mean every call is automatically logged with the right context, saving hours of manual work. Setup took minutes, and the team behind Allô is incredibly responsive to feedback. Review collected by and hosted on G2.com.

There’s not much to fault. If I had to nitpick, I’d love to see even more analytics around call outcomes (conversion rates, follow-up tracking) to help managers dive deeper into performance trends. Review collected by and hosted on G2.com.

I love the transcription system, the computer application that allows making calls from the computer and synchronization with HubSpot. It's quite simple to use, it sets up in just a few minutes, and it's extremely powerful. Moreover, it is easy to set up and is available on all my team's phones, which allows for efficient management of calls and transcriptions. Review collected by and hosted on G2.com.

Sometimes there are a few small recording bugs and the call system does not always ring. Review collected by and hosted on G2.com.

I appreciate Allô's multi-device interface, which allows me to use it on my Mac as well as on my phone. I particularly like the summary generation that allows me to stay in touch with my contacts, whether I'm outside or at the office. I can find the summaries of my calls directly on my smartphone or on the PC, which is very convenient. Review collected by and hosted on G2.com.

Today, there is no possibility to send MMS, which is unfortunate. Because some customers need to send a photo to illustrate their after-sales service issues. Review collected by and hosted on G2.com.

I appreciate the ease of use and the quick implementation of Allô. The simple interface and straightforward ecosystem are really pleasant, and the mobile app is very convenient. I also like the ease of connection with other tools, which makes our teams' work easier. The platform offers features like performance analysis for each team member, which was a valuable addition after our switch from Quicktalk to Allô. Moreover, the initial setup was super simple, taking only a few minutes. Review collected by and hosted on G2.com.

The pricing, I think, could be slightly improved for more competitiveness. Review collected by and hosted on G2.com.

I love using Allô to receive calls from my clients, which helps me enormously in my communication. I find the artificial intelligence particularly appreciable, as it has the ability to respond to my clients during my absences, ensuring continuity of service and greatly improving the management of my business. Moreover, the initial installation of Allô was very easy, which allowed me to start quickly without complications. I am also satisfied to the point that I would recommend Allô to a friend or colleague with a score of 9 out of 10. Review collected by and hosted on G2.com.

The fact that there are outages sometimes doesn't really help to guarantee customer service at all times for me. The outages mean that I don't receive calls. Review collected by and hosted on G2.com.