Medhi D.
MD
Medhi D.
Consultant en gestion du poste clients
Small-Business (50 or fewer emp.)
"Keep a French number abroad, with excellent call quality"
5/5
What do you like best about Allo?

What I appreciate the most is the ability to keep a French number while working from abroad. Thanks to this, I remain easily reachable by my clients and can make calls with excellent quality. The setup is quick, the interface is intuitive, and the solution proves to be reliable on a daily basis. Review collected by and hosted on G2.com.

What do you dislike about Allo?

Not much to report. A few additional features for advanced users would be a real plus, even though, as it stands, the product already perfectly meets my needs. Review collected by and hosted on G2.com.

Julian M.
JM
Julian M.
Growth & Sales Ops
Small-Business (50 or fewer emp.)
"Allo the Phone Solution for International B2B Outreach"
5/5
What do you like best about Allo?

The native local numbers feature has been a game-changer for our international outreach. As an AI company serving the furniture industry globally, having local phone numbers for each country has significantly increased our answer rates. The AI-powered call recording and automatic CRM sync save our team hours of manual data entry every week, allowing us to focus on actual conversations rather than administrative tasks. The team has been extremely responsive and proactive in helping us develop custom features that fit our specific workflow. The tool is very easy to use, simple to implement, and is connected with all of our other tools; our sales and csm team use it every day. Review collected by and hosted on G2.com.

What do you dislike about Allo?

While the platform is excellent overall, it would be beneficial to have more advanced analytics dashboards for tracking performance across multiple countries simultaneously. Review collected by and hosted on G2.com.

Brandon K.
BK
Brandon K.
Founder
Information Technology and Services
Small-Business (50 or fewer emp.)
"Updated: No support and broken features"
4/5
What do you like best about Allo?

I ended up speaking with the founder and was able to get my issues resolved. Also, they have revamped their support to be way easier and better when getting a response. I have reached out since this review and since the support overhaul and it is a far better experience. Review collected by and hosted on G2.com.

What do you dislike about Allo?

One pain point right now is unblocking a contact. I cannot see any logs for when a blocked contact tries to call or message me, and I am not able to unblock a contact. I have sent this over to support and they are looking into it, but currently the only way is to submit a support request.

The only additions I would like is a more customizable IVR tree, allowing me to fine tune some settings and options, but overall it is great for a one man shop to have an AI there to ask some follow up questions that I would ask if I had taken the call (for those times when I cannot). Review collected by and hosted on G2.com.

Bertrand Z.
BZ
Bertrand Z.
Equipier Formateur
Small-Business (50 or fewer emp.)
"Easy-to-Deploy API for AI Transcription and Call Recording"
5/5
What do you like best about Allo?

AI transcription and call recording: an API that’s genuinely easy to deploy. Review collected by and hosted on G2.com.

What do you dislike about Allo?

Honestly, there’s not much to add—I’m very satisfied with the software! Review collected by and hosted on G2.com.

GD
Gaylord D.
Freelance Sales
Small-Business (50 or fewer emp.)
"Fair pricing and a seamless experience for solopreneurs"
5/5
What do you like best about Allo?

I switched to Allo because the prices are realistic for a solopreneur and it works really well. I've been using it every day for 2 weeks. The implementation is super simple. You can use it either as a web app from a browser or from the Windows application. In both cases, the usage is ultra simple. The AI call summaries are almost instantaneous and the platform's design makes it super easy to use. Moreover, the growing number of integrations with different CRMs on the market makes it an essential tool. Special mention to Allo's customer service, Adrien and Léo, who are super responsive and do everything they can to satisfy customers. It's a big positive point and it's what some of their competitors lack! Review collected by and hosted on G2.com.

What do you dislike about Allo?

Having tested Aircall and Ringover, Allo truly ranks at the top of the list! While Aircall works really well but is super expensive, Ringover is just as expensive as Aircall but has terrible customer service and a platform that frankly leaves much to be desired, it's really a mess! In fact, in both cases, if you are a solo user, like me, these two platforms completely shut the door on you and do not allow you to use them. It's been 2 months now since Ringover promised me a quote to be able to purchase a new virtual number starting with 07. I'm still waiting... Review collected by and hosted on G2.com.

Stéphanie M.
SM
Stéphanie M.
Responsable du développement commercial
Small-Business (50 or fewer emp.)
"Powerful call summaries and efficient search"
4.5/5
What do you like best about Allo?

What I particularly appreciate about Allo are the call summaries and the ability to search through different calls to obtain a summary of recurring patterns in the exchanges. Review collected by and hosted on G2.com.

What do you dislike about Allo?

It happens that the connection is of poor quality, but this seems to be the case with all VOIP tools. Review collected by and hosted on G2.com.

TC
Théo C.
"Easy Integration, Remarkable Time Savings"
5/5
What do you like best about Allo?

I love call recordings with call summaries and action recommendations. The one-click integration with the CRM Nextlead.app is great. It allows me to set up my Allô API key, and then all calls and messages with my contacts are sent directly there with transcripts, summaries, and even the recording accessible. It's an excellent time saver and creates a super powerful multichannel on my CRM. The initial setup of Allô was super simple. Review collected by and hosted on G2.com.

What do you dislike about Allo?

APIs could offer to retrieve conversations from a specific number to facilitate calls. Today, APIs allow retrieving a certain number of conversations but not specifically to a number, which could result in quite a few calls to specifically find a number. But it's not a big deal because it already works in a certain way! Review collected by and hosted on G2.com.

Response from Maria Jose Correa Diaz of Allo

This is fantastic to hear! Call recordings with summaries and action recommendations flowing directly into your CRM—that's exactly the workflow we designed for. Glad the Nextlead.app integration is delivering that "super powerful multichannel" experience.

On the API feedback: you're right, filtering conversations by specific number would make retrieval more efficient. We're taking note—this kind of technical feedback from power users helps us improve the API for everyone building on Allo.

Thanks for the detailed review and for integrating us into your stack!

— The Allo Team

Ludovic B.
LB
Ludovic B.
Artificier 🎇
Small-Business (50 or fewer emp.)
"Indispensable for Managing My Client Calls Daily"
5/5
What do you like best about Allo?

I use Allo Audio every day to receive calls from my clients, and this application has truly changed the way I manage communication. Its interface is clear, smooth, and very easy to handle, even when I'm on the move or have my hands busy on a worksite. Review collected by and hosted on G2.com.

What do you dislike about Allo?

Now the application works well since the update Review collected by and hosted on G2.com.

Aurélie B.
AB
Aurélie B.
Custom Success manager
Small-Business (50 or fewer emp.)
"An effective communication tool well integrated with our CRM"
4/5
What do you like best about Allo?

Transcribing calls is a real asset, just like the ability to easily call clients directly from our CRM. This greatly simplifies the tracking of exchanges and saves valuable time on a daily basis. Review collected by and hosted on G2.com.

What do you dislike about Allo?

The messaging system is still a bit limited, but this remains a minor point. Apart from a few isolated bugs, the tool is generally very reliable. Review collected by and hosted on G2.com.

Response from Maria Jose Correa Diaz of Allo

This is exactly what we're building Allo to be: a centralized, simple communication hub that actually makes your day easier. Call history, summaries, and recordings working together to improve customer follow-up—that's the goal.

On messaging: we're actively expanding SMS capabilities, so expect improvements there. And thank you for highlighting our team's responsiveness to feedback. We genuinely read every piece of input and prioritize based on what our customers need most.

Appreciate your trust and confidence in us!

— The Allo Team

Sammy N.
SN
Sammy N.
Founder & CEO
"Easy to use but still largely improvable"
3.5/5
What do you like best about Allo?

I appreciate the fact that it is easy to use. I appreciate the fact that it records calls, transcribes them into text automatically, and I appreciate the CRM integrations. The automatic transcription of Allô allows us to provide context and more information to prepare meetings, which saves us a lot of time. Review collected by and hosted on G2.com.

What do you dislike about Allo?

Yes, there are certain features that could be improved, like the dashboard. Some missing features, especially on the standard part, are still inferior to what we currently have on Onoff Business, so that's quite unfortunate. It's really improvable. Regarding the click to call, we don't have much information on how to use it and how to install it. Review collected by and hosted on G2.com.

Response from Maria Jose Correa Diaz of Allo

Thank you for the honest and detailed feedback—this is exactly what helps us get better.

We're glad the CRM integration and automatic transcription are saving you time on meeting prep. That's a workflow win we love to hear about.

On the dashboard and missing features compared to your previous setup: we hear you. We're actively improving the dashboard experience and expanding functionality. For click-to-call specifically, we'll work on making setup documentation clearer—that's an easy fix on our end.

We're not done building, and feedback like yours shapes our priorities. Thanks for pushing us.

— The Allo Team