--- title: The HindSite Solution Reviews meta_title: 'The HindSite Solution Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how The HindSite Solution works for a business like yours. aggregate_rating: rating_value: 2.5 review_count: 2 scale: '5' date_modified: '2025-03-10' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # The HindSite Solution Reviews **Vendor:** HindSite Software. **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 2.5/5.0 **Total Reviews:** 2 ## About The HindSite Solution HindSite Software's "The HindSite Solution"​ is field service management (or service maintenance) software, designed to make a service business completely paperless, and significantly more efficient. ## The HindSite Solution Reviews ### 1. Hindsite software **Rating:** 2.0/5.0 stars **Reviewed by:** Lisa M. | Sales Manager, Automotive, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2019 **What do you like best about The HindSite Solution?** I like the mapping feature in hindsite. This allows you to book appointments within a reasonable distance of one another. I like the Mass Email feature. I am still new to the software, but it seems endless as to what you can do with the software. Good reporting features, awesome support staff (very patient staff), some good appointment features, such as mapping. **What do you dislike about The HindSite Solution?** I don't like how it thinks you are always rescheduling an appointment when you are not. If you are clicking on each day and happen to click on a customers appointment, it wants to reschedule the appointment for the previous customer you were looking at. You should be able to click from customer to customer without it asking you if you want to save, because a lot of times nothing was changed, yet it asks if you want to save the information, then I forget if I changed anything so not sure if I want to save it or not. I'm constantly re-booking appointments that don't need to be re-booked. **Recommendations to others considering The HindSite Solution:** The software is great, just difficult to use for appointments. It has a lot of positive features and you can do so much with it. Their team will customize reports, and train you everyday if you need it. The support team is outstanding, and will work patiently with you to do whatever you need the software to do. I **What problems is The HindSite Solution solving and how is that benefiting you?** I like how it integrates with Quickbooks and sends information to populate on the invoice. ## The HindSite Solution Discussions - [What is The HindSite Solution used for?](https://www.g2.com/discussions/what-is-the-hindsite-solution-used-for) - [View The HindSite Solution pricing details and edition comparison](https://www.g2.com/products/the-hindsite-solution/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+18%3A59%3A01+-0500&secure%5Bsession_id%5D=ceccd0d7-2643-4e92-a621-f662ce529724&secure%5Btoken%5D=8188d24a83be668f234c1c07081e97ec1ed8c1cb9ecb1e68e935dc6e9c23ac11&format=llm_user) ## The HindSite Solution Features **Generative AI** - AI Text Summarization - AI Image-to-Text - Generative AI **Before the Job** - Calendar - Dispatch - Roles - Booking **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales - Alerts/Notifications - Real-Time Notifications - Customizable Fields - Multi-Location - Payment Collection in the Field **After the Job** - Reports - Analytics - Billing & Invoicing - CRM Integrations - Accounting Integration - QuickBooks Integration - Third-Party Integrations - Customizable Reports **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Additional Functionality** - Work Order Management - Checklists - Maintenance Scheduling - Parts Management - Service History - Residential Properties - Vendor Management - Customizable Forms - Purchase Order Management - Mobile Access - Dispatch Management - Task Scheduling - Calendar Management - Asset Tracking - Technician Management - Status Tracking - API - Document Management - Job Management - Preventive Maintenance - AI Copilot - Real-Time Reporting - Commercial Properties - Real-Time Data - Historical Reporting - Contract/License Management - Customer Database - Barcode/Ticket Scanning - Activity Dashboard - Facility Scheduling - Workflow Management - Inspection Management - Inventory Management - Predictive Maintenance - Routing - Forms Management - Chatbot - Documentation Management - File Storage - Electronic Signature - Self Service Portal - Service Level Agreement (SLA) Management - Personalization and Recommendation - Resource Allocation - GPS - Reporting & Statistics - Drag & Drop - Quotes/Estimates - Scheduling - CRM - Online Time Clock - Workforce Management - Activity Tracking - Contact Database - Productivity Analysis - Prioritization - Customizable Branding - Price and Cost Calculations - Performance Management - Equipment Tracking - Data Capture and Transfer - Time Tracking - Data Synchronization - Secure Data Storage - Location Tracking - Route Optimization - Offline Access - Real-Time Updates - Collaboration Tools - Chat/Messaging - Knowledge Management - Electronic Payments - Customer History - Inventory Control - Performance Metrics - Project Management - Client Portal - Driver ETA - Job Tracking - Automated Scheduling - Customer Management - Reminders - Work Order Creation - Equipment Maintenance - Data Import/Export - Search/Filter - Recurring Appointments - Contractor Management - Access Controls/Permissions - Workflow Automation ## Top The HindSite Solution Alternatives - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) - 4.4/5.0 (368 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (5,131 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,761 reviews)