1. [Home](https://www.g2.com/) 2. ... 3. [Customer Journey Analytics Software](https://www.g2.com/categories/customer-journey-analytics) 4. [The Experience Manager Discussions](https://www.g2.com/products/the-experience-manager/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2b68c62e352183295897198f069b3790/the-experience-manager.png "Product Avatar Image") ](/products/the-experience-manager/reviews) [ The Experience Manager ](/products/the-experience-manager/reviews) (1)5.0/5 Welcome to the world's first Customer Experience Employee Engagement tool. Create a culture where every employee in the company is engaged in producing consistent customer experiences. Design customer journeys, measure ROI and harness employee ideas to improve your customer experience with the power of the entire company behind you. 2 out of every 3 employees are not engaged in the customer experience of a company because... 1. They don't understand the mission and goals. 2. They have no way to see how well they're performing towards those goals. 3. They have no communication channel for adding ideas and feedback to improve. The Solution: The Experience Manager is a simple, affordable platform that empowers every single employee in your company by giving them: 1. Continuous access to the experience design and clear goals to follow. 2. Easy to understand metrics and the ability to see their daily impact and performance. 3. A transparent channel to leadership for adding ideas to innovate and improve. The Experience Manager is the first platform of its kind that unifies customer experience management and employee engagement tools to create a culture where customers feel loved and employees feel valued. Finally, you can connect the dots across every department and function directly to the customer experience. Give every employee in your company the information they need to be successful. BENEFITS: Happy Customers Happier customers means more revenue. It's really that simple. Design customer experiences that delight every time. Engaged Employees With every single employee in your company engaged in the customer experience you'll not only increase customer satisfaction but drive down operational costs. Accelerated Innovation Evolve faster than ever before with ideas from across the organization. Total Alignment Total alignment means no more miscommunication and zero operational waste. Increased Brand Recognition You'll create a brand that's known for high end customer experiences. You'll dominate your industry and leave the competition in the dust. From Startup to Enterprise No matter how large or small your team is The Experience Manager is affordable, easy to get started and simple to use! Used by some of the world's leading brands! Show More * * * ### 100.0 Nps Score Already have The Experience Manager? ### All The Experience Manager Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 3 years ago More Options - [ # What is The Experience Manager used for? ](/discussions/what-is-the-experience-manager-used-for) What is The Experience Manager used for? [ Customer Journey Analytics Software ](https://www.g2.com/tags/customer-journey-analytics-software) * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+The+Experience+Manager+questions+and+get+answers+from+expert+users+in+our+The+Experience+Manager+Discussions+section.&title=The+Experience+Manager+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fthe-experience-manager%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=The+Experience+Manager+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fthe-experience-manager%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fthe-experience-manager%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=The+Experience+Manager+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fthe-experience-manager%2Fdiscuss%0aAsk+The+Experience+Manager+questions+and+get+answers+from+expert+users+in+our+The+Experience+Manager+Discussions+section.) 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[ Customer Journey Analytics Software ](https://www.g2.com/tags/customer-journey-analytics-software) * * * \<0\>0\>Upvotes 1 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+The+Experience+Manager+questions+and+get+answers+from+expert+users+in+our+The+Experience+Manager+Discussions+section.&title=The+Experience+Manager+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fthe-experience-manager%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=The+Experience+Manager+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fthe-experience-manager%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fthe-experience-manager%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=The+Experience+Manager+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fthe-experience-manager%2Fdiscuss%0aAsk+The+Experience+Manager+questions+and+get+answers+from+expert+users+in+our+The+Experience+Manager+Discussions+section.) 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Answer a few questions to help the The Experience Manager community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fthe-experience-manager%2Fdiscuss%3Fsmall_ask%3Dthe-experience-manager) No