We’ve been impressed with how TCS simplifies scheduling, tracking, and reporting. The platform makes it incredibly easy to schedule and reschedule jobs for clients, which saves us time and keeps everything organized. I also appreciate how simple it is to track complaints, compliments, and even breakages all in one place.

The reporting features are excellent—whether it’s profit, payroll, jobs, or technician performance, the system provides insights that help us stay efficient and make smarter decisions. The interface is user-friendly and easy for both management and technicians to learn, which makes onboarding new team members smooth.

On top of that, the tech support team is responsive and helpful whenever we have questions. One of my favorite aspects is the weekly Zoom meetings with training and Q&As. They not only help us get the most out of the software but also create a real “TCS family” feeling.

Considering the features, support, and efficiency it brings, TCS is also an excellent value for the money. Overall, it combines powerful tools with genuine support, and I couldn’t be more pleased with our experience. Review collected by and hosted on G2.com.

I wish there was an app. The site on a mobile device is not user friendly for admin users. Our technician view is fine on a phone, but as an admin it's difficult to use without a computer screen. A second flaw is the frequency of TCS being down. No software is immune to the occasional lost connection, but it seems to happen twice a month or so causing some chaos for us. Review collected by and hosted on G2.com.

The easy onboarding process, the minimal amount of time it takes to complete the daily schedule, and the automated credit card processing, payroll, tipping, and reminders are my top favorites. Before using TCS, we were spending 2.5-3 hours per day finalizing the next day's schedule. Now, we are able to complete a schedule of 125+ jobs in under an hour each day. We were spending 3-4 hours manually processing credit card payments daily, and now we spend 0 hours because payment processing is completely automated. The manual tipping has saved us approximately three hours per day, and the automated payroll has saved us about five hours per week. Also love the extra time request & provider note feature where cleaners in the field can request additional time and send notes directly through TCS instead of having to call the office. This has cut the amount of field support time in half. We were able to free up two full time office admins which gave us the ability to have them work on revenue generating tasks instead of manual, back-end work. Last but not least, I love the customer support and the community that comes with being a TCS user. The team at TCS is always available for any questions we may have and even provide hands-on help. They also host weekly zoom calls for all TCS members where we're able to ask questions, give feedback/suggestions, and get live training for any new features-which they are constantly adding. The price point is great as well. Review collected by and hosted on G2.com.

The only downside of using TCS was getting used to a map based schedule instead of a list schedule. However, after the short time it took to get used to the map scheduling, I could NEVER go back to a list. The map based scheduling allows maximum route efficiency and makes our lives ten times easier. Review collected by and hosted on G2.com.

It’s a very user-friendly program that puts all the information you need to schedule customers right at your fingertips Review collected by and hosted on G2.com.

Currently, I can’t think of any downsides Review collected by and hosted on G2.com.

The map. Being able to schedule jobs in a map view has been game-changer for us to save gas, milege, and drive time. Review collected by and hosted on G2.com.

There are not too many customizable fields, but i also see that this has helped us streamline and get the jobs booked faster! Review collected by and hosted on G2.com.

Ease of use and support team, payroll, scheduling price, Review collected by and hosted on G2.com.

The number one thing I dislike about the cleaning software is that I can not think of anything Review collected by and hosted on G2.com.