Verified User in Mental Health Care
AM
Verified User in Mental Health Care
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"An efficient applicant tracking tool"
4/5
What do you like best about The Applicant Manager?

I like that I can organize TAM by the type of applicant, as well as the step they are on in our process. I like that I can create reminder tasks based on their assigned step. I also love that I can add tags in order to search for a therapist with a specific license or other preference. Review collected by and hosted on G2.com.

What do you dislike about The Applicant Manager?

I dislike that TAM can take a long time to load all of my applicants, and that candidates can get uploaded more than once (creating duplicates). I don't like that I need administrative rights to clean up these issues. I also don't like how the same person with a different last name can reapply and look like a new applicant, when perhaps they were previously failed. I am not sure how TAM could ever fix that, understandably. Review collected by and hosted on G2.com.

Ryan W.
RW
Ryan W.
HR Assistant
Mid-Market (51-1000 emp.)
"Great entry level ATS"
4/5
What do you like best about The Applicant Manager?

It's very easy to use, great support, has all of the basic features you'd expect from an ATS. The price is affordable, however, it's a bummer that they charge per user. The initial training was very thorough but took a long time. It's easy to organize your candidates in a variety of ways and have quick, easy access to all applicants for each position all in one place. Tracking emails, the ability to add in 3rd party personality assessments, background checks, reference checks, etc. is helpful. Easy to post to multiple job boards with one click in TAM. Automating emails, templates for emails, making forms, pre-screening questions, triggers to send emails or forms, custom workflows for different jobs, etc. are just many of the features I enjoy. Review collected by and hosted on G2.com.

What do you dislike about The Applicant Manager?

I'd like to have additional users but we can't justify the cost. I wish the integrated with the personality assessment company but when I asked about it TAM told me they've never heard of this company and dropped it there. I wish TAM would automatically repost to job boards more often than every 90 days (yes, I know that's a job board directive not something TAM insisted on, but still, every 90 days?). Review collected by and hosted on G2.com.

Response from Jayme Dean of The Applicant Manager

Hi Ryan - thanks so much for your thorough review! We're very glad your overall experience with us has been good, but let's see what we can do to clean up those "dislikes"! We're always happy to entertain requests for new integrations, so I'm alarmed to hear you felt "dropped" when you asked. Can you remind us which provider you liked? I'll be happy to take it back to our partnerships manager for review.

Auto-reposting - you hit that nail on the head - we can only do what the job boards allow us, but the ability to manually close and open positions is always yours. If there's a good faith reason to re-post sooner than 90 days, doing so manually once in a while is usually not a problem - but keep in mind it's up to you to comply with boards' anti-spam rules, so all reposts are "at your own risk".

While we strive to provide our clients with a simple user experience, sometimes the simplistic appearance leads to a lack of awareness of the many advanced features and integrations that TAM does offer. We'd love to connect you with your account manager (at your leisure) who can walk you through some of the features you're not aware of. We want to help make sure you're getting the most out of TAM! We'll also be hosting a webinar soon to expand your use of our advanced features and we hope you'll be able to attend! Again, thank you for taking the time to review TAM!

BG
Benigna G.
HR Assistant
Mid-Market (51-1000 emp.)
"Amazing"
5/5
What do you like best about The Applicant Manager?

What I love about TAM is how easy it is to use and the great customer service they provide. Review collected by and hosted on G2.com.

What do you dislike about The Applicant Manager?

I have been using the system for a year now and I still haven't found something I do not like. Review collected by and hosted on G2.com.

Response from Jayme Dean of The Applicant Manager

Thank you so much for your feedback, Benigna. We really appreciate you taking the time to share your experience with us and your feedback is invaluable to our team and to future TAM users! We are so pleased to hear how happy you are with TAM and the great success TAM is bringing you. We have to agree with you – we think our team is the best in the business and we love having the opportunity to support your recruiting needs. We look forward to continuing to work with you!

Verified User in Mechanical or Industrial Engineering
UM
Verified User in Mechanical or Industrial Engineering
Mid-Market (51-1000 emp.)
"TAM "
3/5
What do you like best about The Applicant Manager?

I like that I can email applicants as well as other managers regarding resumes and applications. I also like that I can take 'notes' on each applicant along the way. I also like that you can move applicants from one position to another if their skill set applies. Overall, it's pretty user friendly. Review collected by and hosted on G2.com.

What do you dislike about The Applicant Manager?

I would like to see emails sent to candidates post change in status. For example, if I do a thumbs down on a candidate, the system should auto generate an email to the candidate stating "thanks but no thanks." This could also be done at the "hired" stage--an email to the candidate that says "we are so excited to have you, here's what to expect next." I realize you can set up templates and send those messages out, but you have to select your group that you would like to send. If you screen applicants and tell them no they fall out of the active list and you forget to go back in and send an email. I would like to see a consolidated step for this.

I would also like to see an icon on the applicant profile to email them directly. Review collected by and hosted on G2.com.

Response from Jayme Dean of The Applicant Manager

Hi there - thank you so much for the thorough review! Automated and bulk emailing from TAM is one of our most popular features, but it sounds like you might not have configured the "automated" part of that yet. On your TAM Desktop, go to Setup > Event Triggers, to see how you can automate all sorts of emails based on events like "Failing" at a certain workflow step. As you already know, keeping that warm & fuzzy communication, even with your dispositioned candidates is crucial to an open and friendly recruiting process, and our Event Triggers can help you do that without all the extra effort or risk of forgetting. As for emailing from the applicant profile, try clicking on their email address (no icon needed) - that will open a TAM email composer (not your Outlook) so you can quickly and easily send individual emails as well. We'll also be hosting a webinar soon to expand your use of our features and we hope you'll be able to attend! Thanks again and have a wonderful day!

Verified User in Machinery
AM
Verified User in Machinery
Mid-Market (51-1000 emp.)
"The Best AAP compliant software for the price!!"
5/5
What do you like best about The Applicant Manager?

As a smaller company with AAP requirements, this software was the only software I found that had compliant reports and who understood the areas and issues an auditor would ask about. It does one thing - applicant tracking - and it does it well. The software is intuitive, direct, and easy to learn. I love that in one window I can see and access the complete record of an applicant. The fact that I can easily add in applicants who apply through other means is a big plus. And I'm still amazed that I get all that for the price that TAM charges. Kudos, high fives and any other accolade you can think of for TAM!!! Review collected by and hosted on G2.com.

What do you dislike about The Applicant Manager?

It doesn't integrate scheduling interviews with Outlook. Review collected by and hosted on G2.com.

Riana I.
RI
Riana I.
Staffing Coordinator
Human Resources
Small-Business (50 or fewer emp.)
"Easy, user friendly"
3/5
What do you like best about The Applicant Manager?

easy to track our candidates and see who has applied Review collected by and hosted on G2.com.

What do you dislike about The Applicant Manager?

It doesn't reject the people who do not qualify at all Review collected by and hosted on G2.com.

JM
Julia M.
Benefits Administrator
Mid-Market (51-1000 emp.)
"TAM includes many helpful tools for recruiting."
4.5/5
What do you like best about The Applicant Manager?

It is very helpful to have a search tool for previous applicants. The pre-screening questions also save me a lot of time when filtering through a large pool of applicants. Review collected by and hosted on G2.com.

What do you dislike about The Applicant Manager?

The website could be more user-friendly and intuitive. This would make it easier to find the tabs you're looking for at a faster rate. Review collected by and hosted on G2.com.

Response from Kitty Moriwaki of The Applicant Manager

Thank you so much for sharing, Julia. We really appreciate your taking the time, and are glad to hear that TAM is working well for you and your team. Your feedback is invaluable to us and to future TAM users.

As for user-friendliness of the website -- we hope you can participate in one of our monthly webinars, which offer useful tips in navigating features. We look forward to continuing to work with you to support your recruiting needs!

MB
Morgan B.
Human Resource Manager
Mid-Market (51-1000 emp.)
"Great Application for Recruiting!"
5/5
What do you like best about The Applicant Manager?

I like that TAM has a lot of functionalities such as emailing fillable forms to coworkers about certain candidates (score cards, questionnaires, etc.). I also like that adding candidates from outside sources such as Dental Post, Craigslist, and Zip Recruiter is very easy. Review collected by and hosted on G2.com.

What do you dislike about The Applicant Manager?

The reporting function is pretty basic and not very user friendly until you really play with it. They give you more options than you need with the reports so that is a plus, you do have more options to pick from. Review collected by and hosted on G2.com.

Response from Kitty Moriwaki of The Applicant Manager

Thank you so much for your positive review. We appreciate your taking the time to share your experience with us. We value our customers greatly and your feedback is important to our team and to future TAM users!

Your team may want to check out one of our monthly webinars, which can expand your use of advanced features, as well as provide tips on use of standard features. We look forward to continuing to work with you and your team!

Amerisafe G.
AG
Amerisafe G.
Recruiter
Staffing and Recruiting
Mid-Market (51-1000 emp.)
"TAM Review"
5/5
What do you like best about The Applicant Manager?

I really like how easy the integration is between TAM and the job boards. Makes posting positions so quick and easy. Review collected by and hosted on G2.com.

What do you dislike about The Applicant Manager?

There is no way to sort by area/zip code for candidates. Unless I "Tag" them in the system, it's too hard to manage old applicants in a geographic area. Review collected by and hosted on G2.com.

Tanya C.
TC
Tanya C.
Recruiter
Human Resources
Small-Business (50 or fewer emp.)
"Basic Applicant Tracking System"
3.5/5
What do you like best about The Applicant Manager?

TAM has the essentials you are looking for in an ATS. Ability to send mass emails and create email templates is helpful for initial screening of candidates Review collected by and hosted on G2.com.

What do you dislike about The Applicant Manager?

The user experience/interface is not the prettiest compared to others, it is a bit clunky and cumbersome.

When emails come through notifying an applicant has applied there is not a resume attached, you have to go to TAM to view instead of a quick glance in the email. Review collected by and hosted on G2.com.

Response from Jayme Dean of The Applicant Manager

Hi Tanya - Thanks so much for taking the time to submit your review. We truly appreciate it! If you have some time, or during your next client check-in, we'd love to hear how we can better streamline your experience. Please keep your ideas coming! Thank you again, and Happy New Year!