BF
Brin F.
Mid-Market (51-1000 emp.)
"I like how it syncs with our Applicant Tracking System"
4/5
What do you like best about TextUs?

I use TextUs in conjunction with Bullhorn to track applicants. I like how TextUs automatically imports all text messages. That way, whenever a candidate calls into our office, all the correspondence between the individual and anyone in our organization with TextUs can see where the candidate is in the process.

Update: Just discovered the Legacy Popout feature, which I like because you can see all the conversations between the candidate and recruiters. Using this feature, it's also easier to read text strings. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

Takes a long time to load. Seems like a latency issue between Bullhorn and TextUs.

Update: Difficult to read text conversations sent through multiple messages because they parse oldest to newest in Bullhorn. Therefore, we need to read backwards in order to read the whole conversation! Review collected by and hosted on G2.com.

Anthony M.
AM
Anthony M.
Senior Talent Advisor
Mid-Market (51-1000 emp.)
"Senior Talent Advisor"
5/5
What do you like best about TextUs?

“ The integration of CloudCall and Bullhorn Messaging has not only increased my efficiency but also improved the overall candidate experience. Candidates appreciate the prompt and personalized communication, which has positively impacted our relationships and the company's reputation. In a competitive industry where timing is crucial, CloudCall and Bullhorn Messaging have given me a competitive edge. Not to mention the privacy gained by not using my personal device for communication. I can confidently say that since adopting these solutions, my productivity has soared, and I've been able to deliver higher-quality results in less time. “ Review collected by and hosted on G2.com.

What do you dislike about TextUs?

Text us is very helpful and there are very minimal downsides about using the platform. I would say the way notifications are displayed could be a little more eye catching to respond in real time. Review collected by and hosted on G2.com.

Breanna B.
BB
Breanna B.
Client Services Coordinator
Mid-Market (51-1000 emp.)
"Best way to nurture relationships and leads!"
5/5
What do you like best about TextUs?

Texting is the best way to communicate with a fast paced society! I like how it makes my job more efficent, as I am able to communicate with more people and more efficently. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

I wish I was able to pull up contacts easier, without having to input the phone number and type in the contact's name if they were already have an active thread; I wish this process was more efficent. Review collected by and hosted on G2.com.

Jenny M.
JM
Jenny M.
Mid-Market (51-1000 emp.)
"A total upgrade from our prior service"
4.5/5
What do you like best about TextUs?

TextUs is a total upgrade from our prior texting service. We use this software daily for 100's of texts a day. TextUs' support is the best. They have quick response time when we need it and they made the implementation a breeze. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

TextUs has a great chrome extension which is great but it is a little glitchy still with Salesforce. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"It works very well!"
5/5
What do you like best about TextUs?

In my field my clients communicate mainly by text , its an essential tool

It allows quick communication .

I use the campaign function daily . Its accurate easy to use , generates useful reports . It works ..!

My textus person is very responsive Review collected by and hosted on G2.com.

What do you dislike about TextUs?

Some time contacts take a coulple of tries to load in the Campaign

But by and by it works Review collected by and hosted on G2.com.

TT
Tibor T.
Mid-Market (51-1000 emp.)
"Using TextUs as a recruiter/sales person."
5/5
What do you like best about TextUs?

I find most people respond most rapidly to text as apposed to email. I hardly get a timely response to voicemail.

Text is silent and discrete as responses can be given in seconds. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

It would be much better is my corporate phone number could be used in TextUs. I believe many more people would use this product if you did.

1. Clients seening multiple numbers is confusing.

2. Clients can't call the TextUs numbers. I don't know how many lost contacts I had due to people calling and realizing that this is not a 'real number'. Personally, my first thoughts would be 'scam' . Review collected by and hosted on G2.com.

JW
Janelle W.
Mid-Market (51-1000 emp.)
"TextUs review"
4.5/5
What do you like best about TextUs?

I'm in TextUs all day every day, texting for work. It is very easy to use, campaigns are awesome, getting the email notifications of texts can be very helpful when my computer doesn't ding about a text. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

Don't really have complaints or dislikes Review collected by and hosted on G2.com.

BL
Brittnie L.
HR Director
Mid-Market (51-1000 emp.)
"We love TextUs!"
5/5
What do you like best about TextUs?

Being able to connect with our employees in real-time in a way that works for them has been a game changer. Our responses have greatly improved and our employees appreciate having a direct line to the HR team. The number of features are impressive and we enjoy the campaign portion. We have also had to chat with customer service a few times and they have been very helpful. We use Textus on a daily basis and rarely have any issues. Both the implementation and integration were easy. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

We do not have any issues with the system. Review collected by and hosted on G2.com.

Kyle B.
KB
Kyle B.
Leasing Agent
Small-Business (50 or fewer emp.)
"Good texting service, but lacks integration"
2.5/5
What do you like best about TextUs?

I like that you are able to set up templates and that they are able to use variables to adapt to contact names. Its very helpful for when you have to send the same message to multiple users, but still want the message to feel personalized. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

I dislike that there isn't the option, for my workflow at least, to integrate names and contact information automatically. So I have to add every contact manually, then manually copy it onto my message log. Review collected by and hosted on G2.com.

Response from Amy Fischer of TextUs

Thank you for the review, Kyle! You can check out the integrations we do have here: https://textus.com/product/integrations/

KS
Kelly S.
Enterprise (> 1000 emp.)
"User friendly"
5/5
What do you like best about TextUs?

I love being able to schedule texts. Its also super user friendly. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

Creating groups can be a headache with the amount of duplicate contacts. Review collected by and hosted on G2.com.